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Rated 5 out of 5 stars

Ordered a bat online for my son and really appreciated their knowledge and advice. Used the knocking in service too and they made sure it was ready for last weekend's matches. Also bought some shoes w... See more

Rated 5 out of 5 stars

Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both onlin... See more

Rated 5 out of 5 stars

I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock... See more

Rated 5 out of 5 stars

I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every... See more

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4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

The best online shopping experience I've had.

I pretty much knew what I wanted so didn't need to navigate the site much but the process of buying the item was very quick and efficient. The delivery experience was even better. I ticked the 3 day option but they arrived the next morning and I was texted a one hour time slot and even given the name of the driver!
One thing for the site manager to note is that the picture of the cricket boots I ordered showed green detailing but the ones that arrived had blue detailing. For me this wasn't an issue but either use a colour option drop down box or have the correct picture on the site.

30 September 2014
Unprompted review
Rated 5 out of 5 stars

Awesome as always!

Ordered a pair of GN Legend Keeping Gloves. VKS as always were very quick and efficient in dealing with my queries. Their next day delivery service is unmatched! Many thanks guys, keep up the great work!

15 September 2014
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very agressive business owner who does not know how to talk to customers. Very rude. Not working within the laws of the business with incorrect refund rules. They will be reported to Trading Standards as regards to there policies. I had bought a bat 2 days ago to ask for a refund as my son didnt like the bat. The bat being un-used and delcined a refund and turned aggressive as soon as i asked for a refund.

8 August 2014
Unprompted review
VKS logo

Reply from VKS

Dear Nirav,

Thank you for submitting your review.

May we clarify that we are unable to offer refunds when goods are returned to us in used/damaged condition. You wished to return a number of items, including clothing and footwear all of which we were happy to refund. We were however, unable to offer a refund for the cricket bat for the reason stated above, namely that it had been used.

We value all our customers and where possible, will always go that extra mile to make sure we provide the highest service standards.

We believe our policies are fair and our refusal to refund the cricket bat, is in line with policies adopted by all other retailers.

Should you require any further clarification, kindly email us on mail@vks.com and we will be happy to assist.

Regards
VKS

Rated 5 out of 5 stars

great service

When I ordered options for delivery came through straight away, all of which suit my needs! Options such as deliver to neighbour or get delivered on wed, thurs! Very good service!!

8 August 2014
Unprompted review
Rated 4 out of 5 stars

Good service

Good service and fast delevary but you need to give exactly delivary cost for your itemes specially for international customers they have not idea about the delivary cost.

4 August 2014
Unprompted review
Rated 5 out of 5 stars

One of the best and excellent experience!

I am based in USA and I ordered a GN bat and latter Adidas cricketing shoe, overall I had an excellent experience in terms of product quality and professional, yet super friendly customer interaction.

I would definitely recommend VKS (VK Sports) to any and all who are looking for quality products with great discounts and above all, when you're ordering products online, it is really important that vendor chooses the product for you which you describe and VKS is one of the best, if not the best in that aspect...

Thanks VKS and Vinay in particular!!

28 July 2014
Unprompted review
Rated 5 out of 5 stars

Next day delivery is not the only great thing!

I have used VKS for over 25 years and recently came back to them to organise the corporate club cricket kit. The kt is fantastic quaility and value. I am still using my VKS kit that I purchased 15 years aog and it is still going strong!

the next day delivery was fantastic!

25 July 2014
Unprompted review
Rated 5 out of 5 stars

Great service, as always :)

Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both online and attended shop in person. Always have plenty of stock and excellent service. If you attend in person always have plenty of choice and not rushed into making any selections.

30 May 2014
Unprompted review

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