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Rated 5 out of 5 stars

Ordered a bat online for my son and really appreciated their knowledge and advice. Used the knocking in service too and they made sure it was ready for last weekend's matches. Also bought some shoes w... See more

Rated 5 out of 5 stars

Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both onlin... See more

Rated 5 out of 5 stars

I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock... See more

Rated 5 out of 5 stars

I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every... See more

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4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

Outstanding service

Vinay was very helpful in suggesting the most appropriate cricket kit for my budget, he let me decide what to go for in my own time (no pressuring). Once I selected what I wanted the order was dealt with very quickly and I received everything within 2 days.

From first impressions the quality of the kit is good for the price, and with the service I received I would definitely use VKS again.

25 February 2015
Unprompted review
Rated 5 out of 5 stars

Masuri helmut and ton gladiator

I have to say very happy with the BRILLIANT SERVICE VKS provided for me when visiting the lovely family buisness everyone at the shop were polite and helpful and when shopping online my products arrived the very next day.
Also when dealing direct with Vinay via email there was no question too big or too small and he replied straight away.
I have purchased 3 ton's now and I have to say VKS have some of the best on display.
On a whole a very amazing service and experience shopping with VKS that I would recommend to all.

21 February 2015
Unprompted review
Rated 5 out of 5 stars

communication

I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every question is answered almost instantly and if unable to give an answer would let you know when. Now that's customer relationship. I've had great experiences elsewhere but none this good.

5 February 2015
Unprompted review
Rated 5 out of 5 stars

Ton Reserve Edition

Just received my bat from VKS and very happy with the purchase. Mr. Vinay Bedi was very prompt in answering many queries from me and his advice was very helpful in choosing the bat. He hand picked and tested a bat for me exactly to my specifications and I am very satisfied with it. The bat was delivered exactly as per given time estimate. Outstanding service!!

4 February 2015
Unprompted review
Rated 5 out of 5 stars

Ton gladiator elite

I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock and I exchanged a few emails with Vinay over the Xmas period. All emails were answered fully and quickly, when I finally was in a position to purchase I ordered online for next day delivery. The bat was at my door by 1130 the following day. The bat feels excellent in pick up and balance. Couldn't ask anything more Outstanding service!!!

18 January 2015
Unprompted review
Rated 5 out of 5 stars

High Quality Service

I have been buying products from VKS since the late 1980s as and when I visit London. Since the last few years I have been getting goods shipped to Pakistan and am extremely happy with the service provided and the manner in which my queries are handled by Mr. Vinay Bedi.
Hopefully VKS will continue to provide such excellent service in future and I would remain their client for life... my best wishes always

14 January 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

First time ordering from the VKS website and it was simply brilliant.

The website is really well laid out and the item arrived the next day even though I opted for the cheaper delivery service.

I would certainly used them again!!

12 January 2015
Unprompted review
Rated 5 out of 5 stars

Super work

How often do you buy on line and you have to chase your order, not these guys, ordered Monday, arrived Tuesday!
Wow! Well done and thank you .

10 January 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Personalized Service

As a repeat customer from St Lucia in the Caribbean, I am extremely pleased with the quality and level of personalised service i receive from VKS. Keep up the great work guys. Thanks Vinay!

7 January 2015
Unprompted review
Rated 3 out of 5 stars

Order of 1 Pair K Swiss Tennis Shoes

Website / ordering from website was easy and order confirmation received immediately.

E-mail received informing me of delivery and the delivery was made within the specified time period.

Upon opening the goods I was a little confused why the tennis shoes are a different colour to the shoes which I ordered?

6 January 2015
Unprompted review
VKS logo

Reply from VKS

Dear Jason,

Thank you for taking the time to post your review.

Having just spoken to you on the phone, I am pleased to hear you would like to order another pair of the tennis shoes and look forward to speaking to you again tomorrow morning.

Kind Regards

Vinay Bedi
VKS

Rated 5 out of 5 stars

Excelent buying experiance

I put out a question on a online forum VKS replied in 12hrs . I used the VKS online purchasing forms from there website. When I had placed my order . they called me to say that they didn't have exactly what I had ordered, but offered me alternatives which I thought was great service rather than a "sorry nothing doing" The package arrived on time and as promised . A thoroughly pleasant buying experience. .

3 December 2014
Unprompted review
Rated 4 out of 5 stars

Attempt to buy nice Head shoes as advertised on your site

Disappointing that you did not have them in stock
But impressed by your good customer service in trying hard to locate a pair of this now discontinued shoe. So excellent service albeit came to nothing and did not achieve my objectives
Also impressed by useful and frank advice on quality of alternative shoes.
Frustrated by the shoe manufacturers who always seem to change their shoe designs so frequently that as soon as I find one I like they then discontinue it. Wilson did this. now Head.
I have orhotics and it is difficult to find a shoe that works for me. I also play competitively so need a good fit that is comfortable, has good support. Hence very few shoes fit the bill for me and it takes me a lot of hard work to find a good one. So even more frustrating that having found a good one in Head Prestige II mens tennis shoe they go and discontinue it.. Gr............

2 December 2014
Unprompted review
Rated 5 out of 5 stars

Perfect

Ordered pads gloves helmet and a bag. Free next day delivery and very friendly staff.

29 October 2014
Unprompted review

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