Eyebou (Visioneboutique) 

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See what reviewers are saying

Rated 3 out of 5 stars

This website provides great customer service and super fast shipping... however unfortunately the sunglasses they sell are fakes. I purchased a pair of Quay Australia sunnies exactly the same as a p... See more

Company replied

Rated 4 out of 5 stars

Trial contacts arrived within a couple of days- cute packaging! Could pause subscription on the website without a hassle. I had ordered their Vitamin Contacts- the first few days, the contacts start... See more

Rated 1 out of 5 stars

Horrible website .. no tracking number for shipment visibility.. I don’t even know if they are planning to ship my order anytime soon

Company replied

Rated 1 out of 5 stars

The monthly rip very quickly and now I have a scratched eyeball because one ripped

Company details

  1. Glasses Store
  2. Sunglasses Store

Information provided by various external sources

The contact lens subscription service in Europe and the first in the Middle East.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you VB

You deserve 5 stars 👍🏼

1 January 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank for the lovely review, We really appreciate it :) and can't wait for your next purchase

Rated 5 out of 5 stars

Quality

The product came in good condition. It is worth every penny spent. I am very happy and would recommend to friends.

31 December 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

We are really happy that you like our product & Thank you for your review, Can't wait for your next order.

Rated 5 out of 5 stars

Excellent service

Excellent service, happy for the purchase.. highly recommend..

26 December 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for purchasing from us, We really appreciate your lovely review and can't wait for your next purchase.

Rated 5 out of 5 stars

Favouriteeeeee

Favouriteeeeee! Enough said.

17 December 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for purchasing, can't wait for your next one.

Rated 5 out of 5 stars

Excellent product

Excellent product, delivery time

16 December 2019
Unprompted review
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Reply from Eyebou (Visioneboutique)

Thank you, Amani, for the lovely review, Can't wait for your next purchase

Rated 5 out of 5 stars

As always

As always. Best and fastest service ever

14 December 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you Denna, can't wait for your next purchase.

Rated 4 out of 5 stars

Everything from the Packaging to the…

Everything from the Packaging to the customer service was amazing but it took to long to deliver, thank you.

11 December 2019
Unprompted review
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Reply from Eyebou (Visioneboutique)

Hi Ms. Sara
we are glad you are happy about our Packing and customer service Team
thank you for the feedback we do our best to deliver to our Valued customers as soon as possible

Rated 5 out of 5 stars

Quality online shopping

It was very easy to place my order , and the shipping period was on the shorter side. I would just mention that calling is unnecessary or use emails to communicate with the client first.

Thank you very much for the wonderful experience.

18 November 2019
Unprompted review
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Reply from Eyebou (Visioneboutique)

Hello Fatimah, Thank you for purchasing from our website and we will keep your feedback in mind, We appreciate your review and can't wait for your next purchase.

Rated 5 out of 5 stars

Excellent service and unique coloured contact lenses!

I’m a regular customer and will continue purchasing the bella elite contact lenses.Excellent customer service, products and fast shipping!I hope you advertise your contact lenses on social media which will definitely attract more customers here in Australia as such prescription coloured contact lenses like the Bella brand cannot be found here.I will keep buying them for years to come!Thanks a lot!

6 November 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Hello Michelle, Thank you for purchasing from VB, also we will keep in mind your feedback. Can't wait for your next purchase.

Rated 5 out of 5 stars

My feedback

The lenses are convenient and so soft on the eye, however I prefer to have darker colours. The packaging were amazing.

26 October 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thanks for your lovely feedback we really appreciate it and can't wait for your next purchase.

Rated 5 out of 5 stars

Received my order within 2 days

Received my order within 2 days. Excellent customer support!!

23 October 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

We really appreciate your lovely review, It's a pleasure to have you as a member in Eyebou family.

Rated 5 out of 5 stars

Great service!!!!

2 October 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you, Ms. Sindy for your review and we can't wait for your next purchase.

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