Eyebou (Visioneboutique) 

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See what reviewers are saying

Rated 3 out of 5 stars

This website provides great customer service and super fast shipping... however unfortunately the sunglasses they sell are fakes. I purchased a pair of Quay Australia sunnies exactly the same as a p... See more

Company replied

Rated 4 out of 5 stars

Trial contacts arrived within a couple of days- cute packaging! Could pause subscription on the website without a hassle. I had ordered their Vitamin Contacts- the first few days, the contacts start... See more

Rated 1 out of 5 stars

Horrible website .. no tracking number for shipment visibility.. I don’t even know if they are planning to ship my order anytime soon

Company replied

Rated 1 out of 5 stars

The monthly rip very quickly and now I have a scratched eyeball because one ripped

Company details

  1. Glasses Store
  2. Sunglasses Store

Information provided by various external sources

The contact lens subscription service in Europe and the first in the Middle East.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Received my trial lenses today and they were easy to put in and have been so comfortable. I’ve had countless trials at high street opticians and never found comfortable lenses. Highly recommended.

10 April 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

We are really happy to hear that and we really appreciate your lovely review.

Rated 5 out of 5 stars

Everything was good

Everything was good, excelent, fast delivery.

7 April 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for your purchase and for the great review, we can't wait for your next one.

Rated 5 out of 5 stars

Every part of my transaction was…

Every part of my transaction was seamless, professional and a pleasure. Wish there were more companies like Visione look forward to my next order. Thanks you!!!

23 March 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for your trust, We really appreciate the lovely words. can't wait for your next purchase.

Rated 2 out of 5 stars

Awful got a trial one of the regular…

Awful got a trial one of the regular contacts, wanted to try the vitamin ones to see if I’d like them better so ordered them. Was waiting for a few days with the notification that they’d been shipped but got nothing, went on my account to check and my trial was on hold (i was given no notification for this). I had to message the support team asking why this had happened and they said it was because i already had my details for a trial so I couldn’t have my trial (they didnt cancel it when they found this, they put it ‘on hold’ presumably so they could take my money) and I hadn’t ordered the vitamin trial (which I had). Anyway i got my refund atleast but still annoyed I couldn’t trial those contacts. I was actually considering subscribing but if it’s that awkward to even get a different trial box what the hell is a subscription going to be like

7 March 2020
Unprompted review
Rated 5 out of 5 stars

They are really nice honest reliable

They are really nice honest reliable. I ask to send my lense has soon has possible and I recieved it on time. The quality of there lense are the top one.i will do more business with them

1 March 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for reviewing us and we're so happy that you liked our service and the product as well, Can't wait for your next purchase.

Rated 5 out of 5 stars

Great experience with delivery and customer support

Bought these for one of my team members and she loves them. I have put my whole family on to them. Everyone is excited about their new (affordable dailies). Got to NY in a matter of days and had a great experience with the customer support team.

24 February 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for reviewing us and we're so happy that you liked our service and the product as well, Can't wait for your next purchase.

Rated 5 out of 5 stars

Great

Great
Free trial
£1

23 February 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for subscribing with Eyebou, We really appreciate your lovely review.

Rated 5 out of 5 stars

Very nice packaging and product

Bought the green colored contacts. Came quickly and packed well. Really liked the shade of green even on my brown eyes.

13 February 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for reviewing us and we're so happy that you liked our service and the product as well, Can't wait for your next purchase.

Rated 5 out of 5 stars

You guys are awesome

5 February 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for purchasing from Eyebou, We really appreciate your lovely review.

Rated 5 out of 5 stars

Ordered and shipped ASAP to the…

Ordered and shipped ASAP to the Netherlands! Cheers for a fine product.

20 January 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for reviewing us and we're so happy that you liked our service and can't wait for your next purchase.

Rated 5 out of 5 stars

Excellent service

Excellent service, products are genuine and believable.

19 January 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for your lovely review, We are looking forward to your next purchase.

Rated 3 out of 5 stars

Amazing

It was good. But not so happy with the packaging. It was changed and looked low quality.
Not the same as before.

17 January 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for regularly purchasing from us and we love that you’ve found our service Amazing.
We’ve opted for completely recyclable packaging as we are working on becoming more environmentally friendly.
We look forward to your next purchase.

Rated 5 out of 5 stars

Well i received my eye linces in very…

Well i received my eye linces in very good condition ,it was a good experience .
It is my first & it will not be the last.
Thank you.🌹

4 January 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for the stunning review, Can't wait for your next purchase.

Rated 1 out of 5 stars

Lenses is not good end correctly number

3 January 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Hi Hanan, We did check the system and we did deliver what you already choose, and you confirmed it with our customer service as well before shipping.
We're waiting for your next purchase and we will double confirm with you before shipping.

Rated 5 out of 5 stars

I always order from vision Boutique…

I always order from vision Boutique because they have beautiful good quality contact lenses, this is the first time that when i placed my order it was incorrect, But it was a technical error , They emailed me back and took care of the situation, Great service.
Thanks again Visioneboutique

3 January 2020
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

We really appreciate your understanding of this matter as long as we clarified that what happened is not our mistake, Can't thank you enough for your lovely words. Can't wait for your next purchase.

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