Vignette Express Reviews 2,404

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 977 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speed and efficiency of the service, noting that documents were issued and confirmed very quickly, often within minutes. Many found the process extremely easy and user-friendly, appreciating the clear and manageable website interface. The overall service is described as excellent, with people expressing high satisfaction and a willingness to recommend it to others. However, some people were dissatisfied with the pricing, finding the processing fees excessive compared to the actual cost of the vignette. Reviewers also mentioned concerns about extra charges for faster service, considering it unnecessary for a digital product that is inherently quick.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the quick and straightforward... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its clean, understandable, and... See more

Price

Customers express significant dissatisfaction with the pricing, often finding it excessively high compared to... See more

Response time

Clients share positive opinions on response time, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

16 euro administration fee is…

16 euro administration fee is outrageous!!

3 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand that pricing is an important consideration. VignetteExpress is an independent registration and customer support service and is not affiliated with any government authority. Our service fees, as well as the total price, are clearly displayed before the order is completed, allowing every customer to make an informed choice.

We appreciate your opinion and wish you safe and pleasant travels.

VignetteExpress Team

Rated 5 out of 5 stars

Perfect, clicks away and super smooth

Easy & user friendly
Super smooth process

3 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted to hear that the process was easy and smooth for you. Have a fantastic journey!

VignetteExpress Team

Rated 5 out of 5 stars

Good job

I received the vignette in about two minutes. Nothing to complain.👍

3 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that you received your vignette so quickly. We wish you a safe and pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars

The flying Duthman

Very fast delivery off the tickets and all on line
Received the tickets within 2 hours

2 June 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie unseren Service als benutzerfreundlich empfunden haben. Wir wünschen Ihnen eine gute Fahrt!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick process

Very quick process and easy to understand the website.

2 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're glad to hear that the process was quick and that you found the website easy to use. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Quick service

Quick service. But was €6 euro more

2 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're pleased that you appreciated the quick service. We wish you a pleasant and safe trip!

VignetteExpress Team

Rated 5 out of 5 stars

Zsolt

They are working fast.

1 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that everything worked quickly for you. We wish you a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Review

Fast service

1 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that you were satisfied with the speed of our service. We wish you a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Overall good and fast service

Overall good and fast service and payment, good website with necessary details

12 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We are glad to hear that the process was smooth and that you were satisfied with our service. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy to handle

15 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We are happy to hear that the process was simple and convenient for you. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Great

Fast and safe. Great !

14 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind review!
We are happy to hear that you were satisfied with our service. Fast and safe service is exactly what we strive for every day.

We truly appreciate your support! 😊

Vignette Express Team

Rated 5 out of 5 stars

Easy

Easy, quick, convenient

14 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy the process was easy, quick, and convenient for you. Safe travels!
— VignetteExpress Team

Rated 5 out of 5 stars

Was easy and straight forward to use

Was easy and straight forward to use

14 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything was straightforward and easy to use. Pleasant journey!
— VignetteExpress Team

Rated 4 out of 5 stars

Everything went well

Everything went well, but it would be great if you would have your vignette directly when booking via Express.

13 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy everything went well for you. We appreciate your suggestion and hope to assist you again in the future. Pleasant journey!
— VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy the process was easy, quick, and convenient for you. Safe travels!
— VignetteExpress Team

Rated 5 out of 5 stars

Easy to understand how it works to get…

Easy to understand how it works to get the vignette!

11 May 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihr Feedback! Es freut uns, dass Sie Ihre E-Vignette sofort erhalten haben. Gute Fahrt!
— VignetteExpress Team

Rated 5 out of 5 stars

Ease of use.

Ease of use.

11 May 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihr positives Feedback! Es freut uns, dass die Bearbeitung schnell und einfach war. Gute Fahrt!
— VignetteExpress Team

Rated 5 out of 5 stars

It‘s so easy

It‘s so easy, thanks

10 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy everything was easy and fast for you. Safe travels!
— VignetteExpress Team

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