Vignette Express Reviews 2,102

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

It helped a lot and was stress relief…

It helped a lot and was stress relief the imediate response and the document so that i could enjoy my trip 🙏

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your kind words!

We’re really happy to hear that our quick response and the document helped make your trip more enjoyable and stress-free—that’s exactly what we aim for.

We truly appreciate your trust and wish you many more pleasant journeys! 🙏🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the order process uncomplicated.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

User-friendly

User-friendly, transparent, fast

11 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re happy to hear that you found our service user-friendly, transparent, and fast.

We truly appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was clear and easy to understand.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Perfect

Every step, FAQ, doubt was super clear, the confirmation was immediate

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything worked perfectly.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything ok

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy it was fast and easy for you.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We appreciate your feedback.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Fast receive

Fast receive, friendful application, additional information for trip to Prague

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was quick and helpful for your trip planning.
Have a great journey and enjoy your time in Prague! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Very fast service

Very fast service, we received vignette within 5 minutes

9 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad you received your vignette so quickly.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear the process was convenient and smooth.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

The process was simple

The process was simple, straightforward and quick. Once completed, the vignette was issued immediately.

15 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was clear and handled without any hassle. Wishing you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you! We truly appreciate your kind words. Have a great journey ahead!

VignetteExpress Team

Rated 5 out of 5 stars

It doesen´t get any faster.

The possibility to pay via PayPal would be nice!

14 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We appreciate your suggestion regarding PayPal as a payment option. We are continuously working to improve our services, and we will certainly take this into consideration.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Was ok!!

Was ok!!! All the best for you !!!

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re glad to hear everything was okay. All the best to you as well!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re happy to hear that everything was super fast and easy. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We’re happy to hear that the process was easy and fast for you. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast

No problem with payment by Klarna

6 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that everything worked smoothly with your Klarna payment. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

simple and fast

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything worked smoothly for you. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

Fast delivery

No Problems

6 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! Happy to hear everything went through without any issues. Wishing you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars

We did not pay extra for the express…

We did not pay extra for the express service but felt like we received very fast, speedy service.

3 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything worked smoothly for you. Have a great journey!

VignetteExpress Team

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