Vignette Express Reviews 

2,659
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers point out that the digital platform is exceptionally clear, intuitive, and very straightforward to navigate for everyone. People frequently appreciate the remarkably fast processing times, successfully receiving their official confirmations within just a few minutes. Some reviewers were not happy with the overall pricing structure, stating that the extra processing fees make the service quite expensive. Consumers noted that buying tickets directly from official government-owned websites completely avoids these steep additional service costs. Despite these cost concerns, users still value the convenience and speed provided during urgent travel situations.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting a very pleasant and smooth process.... See more

Service

Customers had positive experiences with service, consistently praising the fast, uncomplicated, and... See more

Website

People report positive experiences with website, highlighting convenient and efficient online purchases.... See more

Response time

Users describe satisfaction with response times, highlighting the speed and efficiency of the service.... See more

Price

Reviewers highlight negative aspects of price, consistently reporting that processing and service fees are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

fast registration, but rather expensive, given that the fee is 8,10 for one day, you pay a total of 22€ for processing costs

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(2,659)

1,526 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast and easy

Very fast and easy. Had my pass in 10 minutes.

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're glad the process was quick and easy. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

The whole process was intuitive,easy to…

The whole process was intuitive,easy to understand and follow. Confirmation received in less than one hour.

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the whole process intuitive and easy to follow. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Super fast service

Super fast service

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We’re happy to hear that you found our service super fast and convenient.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast service

Fast service. Good website

6 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy to hear everything went smoothly. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy to register and very quick…

Easy to register and very quick response / receiving the vignet

6 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy that your vignette arrived quickly and that everything went well. Enjoy your trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're glad you received your vignette quickly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and effective

Fast and effective

5 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We're happy to hear that our service was fast and effective. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy access and good guiding at…

Easy access and good guiding at Website.
Immediately information by Email.
Fast receive of Vignette.

4 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're glad you found our website easy to use and that everything was delivered quickly. We wish you a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy everything went smoothly. Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're pleased to hear that our service was easy to use and that our response was fast. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

fast and efficient

fast and efficient

4 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're delighted that our service was fast and efficient. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Vast and secure

Vast and secure
Easy payment and clear communication

4 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're pleased to hear that the payment process and communication met your expectations. We wish you a pleasant trip!

VignetteExpress Team

Rated 4 out of 5 stars

Thanks was good

3 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything went well and appreciate your feedback. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

No problems

3 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're glad your experience was trouble-free. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're glad you received your information quickly. Have a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast.

1 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that you found the process easy and fast. We appreciate your feedback and look forward to assisting you again in the future.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Very good

Very good, as always 👍

1 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted to hear that your experience was very good, as always. Your continued trust means a lot to us, and we look forward to serving you again.

Kind regards,
Vignette Express Team

Rated 1 out of 5 stars

Pretty fed up about this

Pretty fed up about this. Searched up the official Czech website for a vignette but in my focus accidentally clicked on the website of vignette.express and paid an extra 12.60 eur processing fees on an otherwise 12.40 vignette. Annoying as heck, just 12 bucks but its so dirty and annoying. The rest was they provide a good service but it's just unnecessary! Don't buy it here, buy yourself a nice ice cream with the 12.60.

26 June 2026
Unprompted review
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We're sorry to hear that your experience did not meet your expectations. Our website is an independent service provider, and the total price, including our processing and support fee, is clearly displayed before payment so customers can make an informed decision before completing their purchase.

Our service includes order processing, customer support, assistance with changes where permitted, and support before and after purchase. We appreciate your comments and will continue working to make our service as clear and transparent as possible.

We wish you safe travels.

VignetteExpress Team

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