Vignette Express Reviews 2,105

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re glad to hear you received your vignette very quickly. We look forward to assisting you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

I had a great experience purchasing a…

I had a great experience purchasing a vignette online from this company. The process was extremely easy and user-friendly, and everything worked perfectly.

Right after completing my order, I received the confirmation, the vignette, and the receipt almost instantly. The speed and efficiency were truly impressive.

I am very satisfied with the service and would definitely recommend it to others!

8 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your wonderful feedback! 😊 We’re delighted to hear that the process was easy, fast, and seamless for you, and that everything arrived instantly after your order.

Your recommendation means a lot to us. We look forward to supporting you again on your next journey 🚗

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re happy to hear you found our service fast and reliable. We look forward to assisting you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

Pratical.Fast.

It was safe and fast. Thank you

7 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything went smoothly and felt reliable. Have a great trip ahead!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick process

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within 3 minutes. So I think the entire process took less than 10 minutes.

7 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We're glad the process was efficient and everything was completed without delay. Wishing you a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Had the vignet within 5 minutes

Had the vignet within 5 minutes. Easy website.

7 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! 😊

We’re happy to hear you received your vignette within 5 minutes and found our website easy to use—that’s exactly what we aim for.

Safe travels! 🚗
— Vignette Express Team

Rated 5 out of 5 stars

Very fast an easy to buy

Very easy to understand and quick preparation.

6 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! 😊

We’re delighted to hear the process was clear and quick. We’ll be happy to assist you again on your next trip—see you soon!

Safe travels! 🚗
— Vignette Express Team

Rated 5 out of 5 stars

Perfect easy and fast booking and receiving

I got my Vignette within some few minutes. It was very easy to book and everything worked fine. Thanks

4 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy you had a great experience and appreciated the quick response. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Great job

Very quick response. Great experience!

3 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy you had a great experience and appreciated the quick response. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

I thought it world come faster

I thought it world come faster. But the time i asked myself, did i get it already, it was in my email. Amazing;)

25 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything arrived in time and worked out well in the end. Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars

Easy access

2 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy to hear everything was simple and easy to access. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Good experience and easy to use.

Good experience and easy to use.

3 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy to hear everything was simple and easy to access. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

3 April 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our service fast and easy.

We hope to assist you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Simple and speedy

Simple and speedy

2 April 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our service simple and fast.

We hope to assist you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

So fast

So fast ! Thks

1 April 2026
Vignette Express logo

Reply from Vignette Express

Thanks so much for your kind words! We're glad everything was quick and smooth for you 😊

Best regards,
Vignette Express Team

Rated 4 out of 5 stars

All good, 👍

All good, I guess if the vignette was received within minutes it would be even better but overall it is a very positive customer experience.

1 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear you had a positive experience overall and We appreciate your suggestion regarding even faster delivery. Your input helps us continue improving our service.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Site is intuitive and easy

Site is intuitive and easy. Fast!!!

1 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We're happy to hear that you found the site intuitive and the process fast 😊

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Just a few minutes to obtain the…

Just a few minutes to obtain the vignette, super!

1 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your fantastic feedback! We're glad to hear you were able to get your vignette in just a few minutes 🚗

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and easy .

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle.
The delivery is fast and painless.

1 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're delighted to hear that you found the process more convenient than buying at the border and that our website was clear and easy to use. It's great to know the delivery was fast and hassle-free 😊

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Good experience

Everything worked well an quickly.

25 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re pleased to hear that everything worked smoothly and efficiently. Your satisfaction is important to us.

Best regards,
Vignette Express Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look