Vignette Express Reviews 2,101

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was smooth and easy to use.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy process

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was smooth and easy to complete.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

logistic

ok logistic

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was clear and easy to follow.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Fast and efficient

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy everything was fast and efficient.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything great

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything went smoothly. If you need any assistance in the future, feel free to reach out.
Vignette Express Team

Rated 1 out of 5 stars

I‘m sure there was no information…

I‘m sure there was no information concerning all feed, payments a.s.o.
Good for you, expensive for the customer.
That‘s it.

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. As an independent provider, our service fees and all costs are clearly shown before completing the purchase.
We appreciate your input and wish you a pleasant journey ahead. 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy going!

18 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was easy and straightforward.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Great fast service

Easy process, fast delivery

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was fast and hassle-free from start to finish.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything was all right it was very…

Everything was all right it was very helpful to be able to make it sll online. Thanks

16 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy everything worked smoothly online.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

The transaction was quick.

The transaction was quick.

15 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear the whole process was fast and smooth.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy to get

Easy to get and quick

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was quick and easy to arrange.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

tops

toper topse

22 April 2026
Vignette Express logo

Reply from Vignette Express

Bedankt voor uw review! Fijn om te horen dat alles goed verlopen is.
Goede reis en veel plezier onderweg! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

reliable

simple, straightforward, fast, reliable

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was simple and worked just as expected.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

easy and fast

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy and fast.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Website was easy to follow and receipt…

Website was easy to follow and receipt of confirmation was very quick

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the website easy to follow and that the confirmation arrived quickly.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found our service very fast and good.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Easy and quick webpage which makes it…

Easy and quick webpage which makes it very easy to order and pay the vignette for several countries.

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re happy to hear that you found our website easy to use and that ordering and paying for vignettes for multiple countries was quick and convenient.

We truly appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

very easy and quick

very easy and quick to book

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thanks for sharing your experience!

Great to hear the booking process felt smooth and quick—that’s exactly what we aim for.

Have a fantastic trip ahead! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that ordering the pass went well for you. If you ever need assistance again, we’re happy to help.

Wishing you a safe and pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Fast and user friendly

Fast and user friendly

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process fast and user-friendly.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

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