Vickery Estate Agents Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the entire process smooth and reassuring. The service provided is frequently highlighted as outstanding, with many appreciating the proactive communication and regular updates at every stage. Reviewers are particularly impressed with the quick response times and the team's commitment to going above and beyond to ensure a positive experience. Many people also found the integrated 'All in One' service, which includes solicitors, to be highly beneficial, simplifying transactions and reducing stress.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as professional, supportive,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and guidance... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and efficient... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied

Rated 5 out of 5 stars

Toby @ Vickery estate agents in Camberley helped us secure a rental house very quickly as we only had 10 days before completing on our house sale, he guided us throughout the process which was so hel... See more

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(759)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Very grateful to Vickery Estate Agents

Sarah Morris was so helpful from the first viewing to keeping us updated every step of the way of the long buying process. Always happy to answer my many questions and help organise follow up viewings.

18 September 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Laura,

We hope you are enjoying your new home, thank you for taking the time to leave this kind review. It is always good to hear that the team was proactive with your purchase!

Jordan Richards - Manager

Rated 5 out of 5 stars

Excellent services

We have had several interactions with Vickery Estate Agents over the years and have always found the staff to be very professional.
On this occasion Edward was the agent we dealt with primarily during the sale of our home. He was incredibly professional, communicated clearly with us throughout the process and we would highly recommend his services.

14 August 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Lynne,

It has been a joy to read these wonderful comments as to your recent experience with myself and previous experience with the company.

We wish you every success in the future!

Kindest regards,

Edward Whitaker - Manager

Rated 4 out of 5 stars

The initial approach from Richard at…

The initial approach from Richard at the Lightwater branch was the most professional and due to the quirky design of house (not to everyone’s taste) we had a lot of people through the door for viewings (thank you Toby, Oliver & Richard) .
This we found was not going to be an easy property to sell. But they did, and together with the after sales care from Evie & Vidya on the legal side it went smoothly

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Hard working, responsive estate agent

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress.
Once under offer, the follow-up was impressive, with weekly updates of progress both up and down the chain.
Communication post offer was vital in keeping our chain informed, committed and in place.
Many thanks to all the team, and would highly recommend them to others.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

The team at Vickey Estate agents have…

The team at Vickey Estate agents have been professional and open throughout the process of buying to date. Toby showed us around the property on two occasions and was very accommodating, friendly and remained approachable allowing us time to take everything in and ask questions. Toby was extremely efficient in getting back to us with any answers for some of the more detailed enquiries we had.

Overall the communication has been excellent and I’ve been kept up to date every step of the way so thank you.

28 July 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Lucy,

It has been a pleasure to read such wonderful comments as to your experience with Toby and I am pleased up to this point you have been kept very well informed throughout the process!

I will be sure to pass these kind comments onto Toby.

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Both Sarah and Jordan offered a…

Both Sarah and Jordan offered a fantastic, friendly and efficient service throughout - highly recommended!

1 August 2025
Unprompted review
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Reply from Vickery Estate Agents

Hi Jen,

We are pleased you have had a positive experience with the team in the Fleet Office when recently purchasing your new property!

We wish you many happy memories in your new home.

Jordan Richards - Manager

Rated 5 out of 5 stars

Always kept in the loop

Edward at Vickery's has been great at keeping us in the loop all the way along. We had a particularly difficult experience with a property developer but appreciated Edward's help and him fighting for us and what was right.

4 August 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Vicky,

I greatly appreciate you taking the time to leave myself leaving this very kind review.

It has been a pleasure to assist you in your search to find a new home, if I can be of any help in the future, please don't hesitate to get in contact!

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Purchase with Vickery

We bought our property with Vickery (so didn't appoint them) but they were honestly the best estate agents we have ever worked with. Everyone we interacted with was efficient, kept us updated on progress regularly and felt like they were working with us to resolve any issues in a pragmatic way.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Viewing Experience

I recently viewed a property through Vickery Estate Agents with Toby Horne, and I had an excellent experience. Toby was professional, friendly, and very knowledgeable. He took the time to answer all my questions and made the whole viewing process smooth and stress-free. I really appreciated his honest and helpful approach. Highly recommended!

26 July 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Mr Chong,

Thank you for taking the time to leave Toby this wonderful, five star review.

It has been a pleasure to assist you with your property search and we wish you every success in the future.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Selling your house, Vickery are at the top of the tree

Vickery were absolutely amazing to deal with. We decided to go with the "All-in-One" option and glad we did. The Vickery team, led by Edward W, were attentive, professional and knowledgeable and ensured good quality leads for viewings. Nothing worse than feeling you have an "open house" and this was one of the key things we wanted to ensure we had as being busy people and working from home, we didn't want time wasters.

100% recommend using Vickery and when I come to sell/buy again, I will definitely be using their services again.

7 July 2025
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Paul,

It was a pleasure to have acted for you on your sale and I want to thank you for the opportunity.

Myself and Specialist property lawyers wish you every success for the future!

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

I received great service throughout the…

I received great service throughout the whole duration of my property purchase. Toby was always extremely helpful, easily contactable and provided consistent and informative updates. Would highly recommend.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air!

We've just bought our new home through Edward and the team, and couldn’t be more grateful for the experience. From the very beginning, Edward was honest, professional, and incredibly responsive. Always quick to answer our (many!) questions and keep us in the loop at every stage.

Buying a home can be stressful, but the whole team made the process feel so much smoother with their clear communication and supportive approach. We felt thoroughly looked after throughout.

Huge thanks to Edward and everyone involved — we wouldn’t hesitate to recommend you to others!

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Overall a poor experience with Vickery

Overall a poor experience with Vickery. A real lack of communication and a poor service we had unreturned calls and emails from the Camberley branch. In a world where everything can be accessed on a mobile phone a quick acknowledgment of an email is all it takes to keep someone updated.

One viewing the agent left mid way through as he had doubled booked. He left the poor owner to show us round who was a nice chap but clearly very nervous about having to lead a tour.

It's a real shame as when we purchased our current house via Vickery we had a great service.

30 June 2025
Unprompted review
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Reply from Vickery Estate Agents

‘Dear sirs,

Thank you for your review, alerting us of your concern.

We take customer service very seriously, as is highlighted by the high volume of 5 star reviews, we regularly receive from our customers. It was therefore both a surprise and a disappointment to read your comment and we would like to determine how this occurred.

Please may contact myself directly on 01276 22088 or edwardwhitaker@vickery.co.uk, in which I will be able to discuss and resolve the matter.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

First class service

First class service. Vickery guided us through every step. Their constant feedback an support made the whole process simple. I would highly recommend.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

I've been dealing with Vickery's on and…

I've been dealing with Vickery's on and off since the mid-1990s and have never been disappointed with their service or customer care.

Edward and Lewis were extremely efficient, helpful, and, above all, proficient with their work on the sale of an investment property that had originally been owned by my parents. Vickery's have been renting it out for years but when we needed to liquidate funds to care for an elderly parent, Edward and Lewis provided a thoroughly professional service achieving a sale at slightly more than we expected. We were kept updated every week with what was happening with the sale and Lewis liaised with the conveyancing team at their in house company Specialist Property Lawyers regularly. While completion took longer than expected, this was the buyer's solicitors being slow and nothing to do with our end of the transaction.

We would happily recommend Vickery's to anyone looking to sell.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the team in Camberley

Matt Beegan and Evie Berwick at the Camberley branch went above and beyond ensuring that we were regularly updated throughout the process.
Whilst moving house rarely runs smoothly, they kept us updated and helped resolve any issues that arose. I would highly recommend Vickery in Camberley

16 May 2025
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Joanna,

It is a pleasure to read such kind comments about your experience with Evie and Matt.

We are all very pleased to have found you your new home. If there is anything further we can do to help, do please let us know!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Jordan and Sarah - Best I have dealt with

From the start to the finish Jordan and his team were really helpful and very responsive! I would easily say the best estate agents I have dealt with. Special mention to Sarah who updated me EVERY week without fail. I knew where I was from the start to the finish which makes you feel reassured!

16 May 2025
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Ashley,

Thank you for taking the time to leave the Fleet team a positive review following your experience with us. We all wish you good luck in your new property!

Jordan Richards - Manager

Rated 5 out of 5 stars

Good communication and prompt action throughout.

We were impressed from the start by Edward's attention to selling our house and his excellent communication with us, our buyers and the agents in Taunton, throughout the sale. His friendly efficient team visited our home just before it went on the market so they all knew the house when they spoke to interested clients. Edward judged the market value well, provided a good flow of viewers and his tenacity enabled us to sell our house. We used the integrated package offered by Vickery and Specialist Property Lawyers and found it to be a very efficient way of selling and buying.

30 April 2025
Unprompted review

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