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via.delivery Reviews 

95
•
TrustScore 4.5 out of 5

4.6

Shipping Service
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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease and convenience of their delivery service, especially for items requiring a signature, as it eliminates the need to be home during broad delivery windows. Many appreciate the option to have packages delivered to third-party locations like Walgreens, UPS, or FedEx stores, ensuring secure delivery and convenient pickup at their leisure. This flexibility is particularly valued by those who travel or have concerns about porch theft, making the overall process simple and worry-free. However, some customers experienced issues with split orders, unexpected delivery locations, or difficulties with ID verification at pickup points. A few people also mentioned that certain FedEx drivers did not follow delivery instructions for home deliveries, leading to missed shipments. Additionally, some reviewers found picking up orders at FedEx inconvenient, with store employees occasionally expressing concerns about package weight limits.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, particularly appreciating the convenience of not... See more

Location

Clients share positive opinions on location, appreciating the convenience of being able to change delivery... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and convenient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wine shipments are very easy with Via. These require a signature upon receipt, to prove an adult accepted shipment. Since we cannot always be home during the broad delivery window via makes third-part... See more

Rated 5 out of 5 stars

Splash has always been totally reliable with shipping to my home (which I rarely do, as I work), my business address, or Walgreens, which I go right past on way home from work. I needed to make some... See more

Rated 5 out of 5 stars

Splash always, as a matter of course, delivers to a business location. I have always chosen a FedEx outlet located on Wilson Mills Road. The staff there is efficient, courteous, and professional. I... See more

Rated 5 out of 5 stars

I had my order delivered to a nearby UPS store. I live in a development where the houses are very close to the street (sidewalk is 10 feet from the front door). And I am not always home, so having i... See more

Company details

  1. Shipping Service

Written by the company

Via.Delivery makes it easy for online retailers to ship orders to pickup locations instead of just home addresses. We’re experts in checkout solutions for platforms like Shopify, with built-in label printing for FedEx, UPS, and other carriers. Plus, we give retailers access to over 36,000 pickup spots nationwide. Our tech also handles customer notifications—letting shoppers know when their package is ready for pickup—and tracks shipments to keep everything running smoothly. For shoppers, pickup locations offer a more convenient and secure way to get their packages. If a signature is needed, it’s a flexible option—pick it up when it works for you instead of waiting at home. For retailers, Via.Delivery helps cut shipping costs, boost conversions, and reduce losses from theft and returns.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.6

All reviews

(95)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Great delivery option

This is a great way to receive a package and not have to worry about being home to sign for it. It is convenient as can be. It takes the guess work out of wondering when to be home or change your plans if there is a delivery delay.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Practical Solution

This is really the only practical alternative for most people. There is no way to tell at the time of an order, what time of what day it will arrive. Therefore, unless a person can guarantee they will be at home (and available to answer the door and sign for the delivery) for up to 5 straight days, this is the only option.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

picking up my Splash wine order at Walgreens

picking up my Splash wine order at Walgreens made it easier because i could pick up at my convience, instead of having to be home to sign for it and pay to have to sign for it. Plus there is no cost to remotely pick it up.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I love the convenience of picking up my merchandise from Walgreens. Since we are retired we spend a lot of time in other locations. We don’t have to worry about our packages being stolen. Thank you

1 April 2025
Unprompted review

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