via.delivery Reviews 95

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the flexibility of having their orders delivered to alternative locations like Walgreens, UPS, or FedEx, which is particularly convenient for items requiring a signature, ensuring secure and timely receipt without needing to be home. This option is frequently highlighted for its ease and efficiency, allowing individuals to pick up packages at their convenience and avoid missed deliveries or concerns about porch theft. The delivery service is consistently praised for being reliable, quick, and offering excellent tracking and notification updates, making the overall process smooth and stress-free for many. However, some customers encountered issues with specific pickup locations, such as store employees being unfamiliar with the process or packages being misdelivered, leading to extra trips and inconvenience. A few also reported problems with split orders or damaged items upon pickup, and some found certain locations inconvenient due to distance or store policies regarding package weight.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, particularly appreciating the convenience of not having... See more

Location

Users describe ambiguous interactions with location, with many appreciating the convenience of choosing a... See more

Staff

People report ambiguous experiences with staff, with some customers praising the efficiency, courtesy, and... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy,... See more

Service

Consumers find service to be ambiguous, with some expressing satisfaction and others encountering issues.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Splash has always been totally reliable with shipping to my home (which I rarely do, as I work), my business address, or Walgreens, which I go right past on way home from work. I needed to make some... See more

Rated 5 out of 5 stars

Wine shipments are very easy with Via. These require a signature upon receipt, to prove an adult accepted shipment. Since we cannot always be home during the broad delivery window via makes third-part... See more

Rated 5 out of 5 stars

Walgreens is a couple miles from me so once I knew the delivery was made, I made a list of items to pick up while there. Its convenient for me. Therefore I have no recommendations for improving what d... See more

Rated 5 out of 5 stars

My package arrived in perfect condition at the FedEx office. The man who checked my ID and approved my pick-up took my box to my car. He is quite a gentleman! I Love Splash Wine. The wines are always... See more


Company details

  1. Shipping Service

Written by the company

Via.Delivery makes it easy for online retailers to ship orders to pickup locations instead of just home addresses. We’re experts in checkout solutions for platforms like Shopify, with built-in label printing for FedEx, UPS, and other carriers. Plus, we give retailers access to over 36,000 pickup spots nationwide. Our tech also handles customer notifications—letting shoppers know when their package is ready for pickup—and tracks shipments to keep everything running smoothly. For shoppers, pickup locations offer a more convenient and secure way to get their packages. If a signature is needed, it’s a flexible option—pick it up when it works for you instead of waiting at home. For retailers, Via.Delivery helps cut shipping costs, boost conversions, and reduce losses from theft and returns.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The wine was no longer in the original…

The wine was no longer in the original box and was in a FedEx box which was in horrible shape that the woman in Walgreens had to tape it up. I did open the box but did not take all the wine bottles out to see if they were all there. Opened up the box and found that one bottle must’ve been broken as several bottles were stained and the packing list as well. It turns out that one bottle must have broke at FedEx location and they repacked with one bottle short. The wine company made good for the one bottle but it did me to extra work and inconvenience. This was the first time the box did not make it.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Package pickup at local drug store was…

Package pickup at local drug store was great. Great service and help in the store at pickup.
Since package needed to be signed for, it is a great pickup option as often time you can’t be home for the delivery.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

I had to go out of town when the…

I had to go out of town when the package was going to be delivered to my house. I opted to have it delivered to my local Walgreens. When I returned home, I stopped by the Walgreens and picked up my package. VERY convenient in that I didn't have to be home to accept delivery.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Option

Arranging for pickup of deliveries requiring signature is clearly the way to go. Never having to depend on projected delivery times being accurate saves you time and aggravation!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

No surprises

All aspects of delivery to drop off site, notifications, and pick up were EXACTLY as expected. That’s a 5 in my book.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great, useful service

It is great to know you don't have to be home when a delivery occurs, or that your package will not be prey to porch thieves. I love the service.

9 May 2025
Unprompted review
Rated 4 out of 5 stars

Best Solution

No one would be home to sign for the delivery so picking it up was the best option. I was so happy that picking it up was an option.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Having wine delivered to the Dollar…

Having wine delivered to the Dollar General near my house is so convenient. I don't have to worry about having someone home to sign for it, and I can pick it up at my convenience. It works perfectly.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

I love having Splash deliver my wine to…

I love having Splash deliver my wine to the local Dollar General store. This way I don't have to worry if I will be home on delivery day or have to sit home all day awaiting delivery. Also, when it is delivered to the store, I have 7 days to pick it up. Very handy.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

My package arrived in perfect condition…

My package arrived in perfect condition at the FedEx office. The man who checked my ID and approved my pick-up took my box to my car. He is quite a gentleman! I Love Splash Wine. The wines are always fresh and tasty, and arrive without issues. I recommend Splash Wines to everyone I know.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

This service makes scheduling much easier

Having the ability to pick up packages that require a signature at a UPS Store has made deliveries so much more manageable. I also feel less guilt about not being home and having the delivery person return to make additional delivery attempts.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Idea

This service offers a wide range of delivery option locations , it works flawlessly, and provides accuarte updates on the delivery. It is THE answer to an alternative for less secure, and sometimes damaging, home delivery.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience

Seamless shipping experience. Quick delivery, received my package in 2 days. Pickup point was half mile from my house and I saved $10 on my order. Would recommend.

9 May 2025
Unprompted review

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