VeryVoga.com Reviews 2,021

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

HORRIBLE - endless SPAM messages, cannot unsubscribe even though a 'Fake' link is provided for that purpose. NO way of contacting support to remove email address. I will be going on as many review sit... See more

Company replied

Rated 1 out of 5 stars

Ordered Christmas pyjamas on 5/11/20 and have still not received them. But they’ve taken £60 off me! No customer service direct contact on the terribly confusing and almost unusable website. What a sc... See more

Company replied

Rated 1 out of 5 stars

I have been trying to cancel my order it hasn't been shipped no I think I canceled it time. But have had no response . There is no customer service number either I really hope I didnt just get scammed... See more

Company replied

Rated 1 out of 5 stars

I received no order confirmation email and unable to track anything on your website or find a contact person to speak to. I ordered a family set of pjs (3 pairs) and only received a child set! No... See more

Company replied

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1.2

Bad

TrustScore 1 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First time ordering from veryvoga

First time ordering from veryvoga and was a bit apprehensive after reading some of the negative reviews however received 2 dresses today total time from ordering to them arriving was 24 days .The dresses were just like the models were wearing , so pretty , well made some people compliant about size ???? Each garments got sizing measurement .I ordered one dress 3xl and the other 5xl as I like the boho floaty look and I am a size 16/18 so pleased with both the dresses.

28 July 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Thank you again for your support! If you need any further assistance, please contact us.

Rated 5 out of 5 stars

Quick refund turnaround

I purchased several items a few weeks ago. However, due the extended processing time due to Covid, which I completely understand, I had to cancel the order because I needed the items this weekend. I received a very polite email the same day advising a full refund was being processed then two days later it arrived into my account. I hope all your employees are well appreciated. Thank you :)

25 July 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Dear Sophie,

Thank you for your review. Your love is our energy and encouragement. As a professional online shop, we always spare no effort to satisfy our customers. I would appreciate another chance to earn your business.

Have a good day!

Rated 1 out of 5 stars

DO NOT BUY from this site

DO NOT BUY from this site. Its a fraud. They have the system set up to make returns impossible. Cheap stuff, wrong sizes and items not as described online.

A mark of good company is how they handle returns.

23 July 2020
VeryVoga.com logo

Reply from VeryVoga.com

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

Rated 1 out of 5 stars

Not recommend

After while I can modify my review - it takes really long time to deliver the order, one of my orders never arrived so after message exchange with their service I got confirmation I will receive refund so I can compliment their service department on this.
Otherone of my orders arrived after really long time and it does not look like the dress on pictures,different colours and super cheap material, even looks like different cut then the picture.

13 July 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

Rated 1 out of 5 stars

Worst online shopping experience i have ever had

This site does not even deserve one star. After waiting for almost 4 months for my order to arrive, only two of the three items arrived. Of which both were extremely bad quality and did not look like the pictures. I can not return any of my items or complain about the missing item because according to the website i never even placed an order??? WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD.

7 July 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Beste chantal taams,

Ik hoop dat je een leuke dag hebt!

We kennen uw belangrijkste klacht en het spijt ons u al het ongemak te bezorgen.

Omdat de Jurken (199293236) niet op voorraad was, vertraagde de hele bestelling, dus we hebben het item verwijderd. Onze excuses voor het ongemak. We verzekeren u dat we het terugbetalingsproces voor u zullen starten.

Voor de artikelen ben je niet tevreden. We zijn blij met de terugkeer.

De retourinstructies zijn naar uw e-mail gestuurd.

Bedankt voor je tijd.

Rated 1 out of 5 stars

Costs £3.00 to return a £14 item

Costs £3.00 to return a £14 item. Impossible to return anyway because the website won't print off the label and the company's address appears nowhere.

1 July 2020
VeryVoga.com logo

Reply from VeryVoga.com

Cher client,

Merci pour votre avis.

Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de l'expérience d'achat avec nous. Pour nous aider à résoudre le problème en temps opportun, pourriez-vous nous donner votre numéro de commande afin que nous puissions continuer à traiter votre cas? Vous pouvez répondre directement ici.

Nous vous remercions de votre coopération à l'avance. J'espère avoir de vos nouvelles bientôt.

Rated 1 out of 5 stars

Did not receive clothes

Did not receive clothes. Lost my money and no way of getting my money back!

30 June 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Dear Garry,

Hope you have a nice day.

We have known your main complaint and we are sorry to bring you all the inconvenience.

Here is the newest status of your package.

2020-05-30 09:37
Not Received by Courier

You could check it on https://www.cne.com/english?no=5519295661569722&trackpage=true

For the problem, we have contacted our relative department to check the status of your package. They will give feedback within 10 days.

If you have any problem, you could contact us on the ticket.

Thank you for your time and patience.

Rated 1 out of 5 stars

Paid for expedited but still waiting. Order DS1858713935.

Ordered in May. Paid 40 euro expedited transport. 5 weeks later nothing and no updates and even worse all of the
Veryvoga links you provided don’t work. Get error message !!!
Ordered on the DaisyAll site that then becomes Veryvoga. Hmmmmm!!!!
I placed a Large order. Order nr. DS1858713935
I see there is an option to cancel my order which I’m tempted to do after reading 77% of your customers very unhappy with service.
But I’m concerned I will soon have no goods and also no money back !!!
Trust is completely gone.
Please advise where my shipment is. When it will arrive. And appreciate to get my 40euro expedited payment back As this clearly made no difference. Just a trick to collect more monies.
Very poor logistic set up.
Stop using CoVID as excuse. I work for world #1 logistics provider and the excuses you have given are unacceptable.
Await order feedback.

24 June 2020
Unprompted review
Rated 1 out of 5 stars

Please please DONT buy from this…

Please please DONT buy from this company. I have been waiting for 3 months for clothes and they have just sent 1 item out of 7 which is the cheapest looking top ever. I have requested a refund but no joy there con man.
My order number is VV6519139265 I want a full refund asap then i will take down my review. Also i have opened a case on Paypal with veryvoga

13 June 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

Rated 1 out of 5 stars

Fake

Fake, scam be carefull

5 June 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

Rated 1 out of 5 stars

Saw Veryvoge on my Instagram and…

Saw Veryvoge on my Instagram and decided to order Christmas pajamas for my entire family. Its now April 28th with no items... i believe this a fraud and will move forward reporting this issue...

29 April 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely love my shoes and my contact…

Absolutely love my shoes and my contact with the company was excellent.
Highly recommend using them.

3 April 2020
Unprompted review
VeryVoga.com logo

Reply from VeryVoga.com

Dear buyer,

Thank you for your comment. Your encouragement will keep us moving forward.

We sincerely hope that we will have more chances to serve you.

Best Regards!

Rated 1 out of 5 stars

Absolutely disgraceful returns policy

Absolutely disgraceful returns policy. To try return a top I had to wait a week for one person to get another person and another person to email me. Eventually after taking a number of tickets I got a return address which was free post. Returned the top which I purchased for 22e got a refund of 9e. Absolute joke. When I contacted them I was told I opted for the free postage which is automatically deducted by the courier or some BS like that and the top was on offer when I purchased it so that was deducted as well. DO NOT BUY FROM THiS COMPANY unless your clear that you will not receive your full refund if returning the item.

23 February 2020
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware, beware, beware! I don't usually buy from websites such as this and would urge you not to either.
I don't normally wear dresses but last summer was invited to a couple of parties and saw a dress on Very Voga's website. It looked nice and it was claimed it was hugely reduced.
When it arrived if was obviously a cheap replica. There was no brand label or washing instructions, just a tiny label with size M. It was though nicely folded and packed.
There was no way I could wear this off the premises as the material was very thin, cheap and would be see through in the light.
I raised the issue with them that this was not as shown and they then had the nerve to ask if I thought it was worth the money I had paid, which was not the issue at all.
I also had to ask them for washing instructions, which they did supply but which should have been on the item itself of course.
I initially kept the dress as evidence but it has now gone in the rag bag to give away to charity.
At least this lot do seem to have a UK address, which some of these fraudsters don't have.
I am amazed that people like this are allowed to advertise in this country and that they are covered by the various banks and credit cards. They can only be got off the streets by enough people refusing to buy from them and if they live in their area, to stage a demonstration outside their premises and get the local and national media involved.

18 February 2020
Unprompted review
Rated 1 out of 5 stars

Scam and blackmailed us!!!!

I originally reviewed this company poorly, but now they have bullied me into taking down my review review in order to receive a refund for stuff my wife ordered. They told me in order to process my refund faster, I needed to take down my review what a scam and ugly way to run a company, I have not received a refund or even an attempt at giving me one, other than to not say truth about their company I will be taking this up with the BBB, and we never received our order in the first place.

25 January 2020
Unprompted review
Rated 1 out of 5 stars

My daughters and I ordered PJ'S and I…

My daughters and I ordered PJ'S and I ordered some Holiday jewelry for Christmas. They never confirmed their order by e-mail and when our order never arrived until a month later, the products are junk. My order was never ordered but my girls opened theirs. This company said they won't return my 75.00 for the jewelry that hasn't even been opened. This company and other companies like this one are scamming Americans.

16 January 2020
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, ordered Xmas pjs assuming they'd take forever but did come before the holiday, however the sizes for my grandsons were tiny.
My biggest complaint is the lack of customer service. Return policy is for the birds! Would cost me too much to return them and can only get a 40% refund or 50% store credit (of course I won't ever use that.
I'll never use this company again and wish I had read these reviews.
Wound up buying from a local Department store for less and the quality was much better.

8 January 2020
Unprompted review
Rated 5 out of 5 stars

Very professional service!

I am not sure about the intentions of those who wrote bad reviews for this company. My experience was excellent. I ordered Christmas pyjamas and after i found them locally i canceled the order. I emailed the company and I had an excellent support from customer service. My money was refunded right away. I totally support their business.

4 January 2020
Unprompted review

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