The transport was quick, i ordered in france, but the dress is different color, is not purple, is more like pink coral color, i am a little dissapointed, but the dress is very beautiful, thats why i d... See more
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The quality os the dress isn't woth the price. It doesn't look exactly like the picture and the garment's cut is unflattering. Also, the earrings that were supposed to come with the dress in the package weren't in it. Just. another scam.

Reply from Luneeclatfashion
I’m genuinely impressed with the dress I chose! The craftsmanship is absolutely beautiful — you can really see the care and attention that went into every detail. From the stitching to the finishing touches, everything feels so well made and thoughtfully designed. It fits wonderfully and looks even better in person than I expected. The piece truly stands out, and I couldn’t be happier with it!

Reply from Luneeclatfashion
I had a great experience with Lune Éclat Fashion. I ordered the Adonis and Irene dresses and was truly impressed. The quality and attention to detail are beautiful, and the sizing was very accurate—they fit perfectly.
The delivery was also fast and smooth, which made the whole experience even better. I would definitely recommend these dresses and would happily order again in the future!

Reply from Luneeclatfashion
So wonderful the shipment and very good quality dress, this is so smart🥰

Reply from Luneeclatfashion
Great quality items! I love all my items and cant wait to get more!

Reply from Luneeclatfashion
i’m not pleased with this product. The pants are too small and I have contacted the company and had a difficult time trying to return or get a replacement. They keep sending me an email about paying a $10 shipping fee which is absolutely absurd and I keep telling them that I can’t find the email. It’s back-and-forth. All I wanna do is exchange the pants for a larger size. I’m not pleased.

Reply from Luneeclatfashion
-----Update on 4/15/2026----
The customer service contacted me since they saw my review. I was happy about their quick response, yet, they asked me what I was dissatisfied about their service. Clearly they don't read your emails, and reviews. Or they don't understand English. Unless you speak their language, stay away from them. I am highly annoyed.
----original review----
Step by step return process: the most honest and transparent experience for return services in case you need to return.
They don’t have a clear return policy, so I decided to write about it after seeing how my wife struggled.
We found that dress did not fit and wanted to return after one day of receiving it.
1. You need to write an email to them. It is easy to do so, but receiving a reply takes about a day or two per email. This is likely from that they are not US based.
2. When you want a full refund, they repeat either you keep the item and give you 50% or they pay for the shipping and give you 80% refund. If you tell them that you want to pay for the shipping and want 100% back, they will reply with the exact message. It is either AI generated or they want you to give up. This whole process will take 1-2 weeks because of the delayed response.
3. They will eventually give you the return address.
4. After you ship, they want you to check whether the package is arrived safely to the return warehouse. It is your job to check if it arrives to the warehouse. THEY DON’T CHECK, they want you to check.
5. After you check, send the email, and wait for the return, they go silent. The return itself after the package arrives takes three weeks.
If they want to defend their case, I’m ready to share my screenshots and open this. I’m only writing this because there is no Reddit page for this site.
The other company starting with J was easy to return like Amazon, and they share similar looking dress. Go for there for a better policy in case it doesn’t fit.

Reply from Luneeclatfashion
Such a lovely experience with this brand! Also gorgeous dresses 🩵

Reply from Luneeclatfashion
I had a great experience collaborating with Lune Éclat Fashion. The communication was smooth, professional, and very clear throughout the process, which made everything easy and enjoyable.
The pieces I received were beautiful, with great attention to detail and a style that feels feminine and elegant. Everything looked exactly as expected and worked perfectly for content creation.
I truly appreciate how supportive and kind the team was during our collaboration. It felt like a genuine partnership, and I would definitely love to work with them again in the future. Highly recommend! 🤍

Reply from Luneeclatfashion

Reply from Luneeclatfashion
I bought a dress and I’m very happy with the quality. It looks very elegant, and I absolutely love it. The customer service was so kind, attentive, and helpful. Highly recommend!

Reply from Luneeclatfashion
The dress is exactly as shown in the photos! I'm very satisfied. Also, the communication was pleasant and fast. I definitley recommend this store.

Reply from Luneeclatfashion
I had a great experience with your company. I like very much your products and their quality. Also, the support was very helpful and responsive.

Reply from Luneeclatfashion
The quality of the dress is poor. It is poorly sewn, of poor quality. The fabric is poor. It does not correspond to the price. I was disappointed and I will not be able to wear this dress (rag). Can I return the product?

Reply from Luneeclatfashion
False advertisement. Purchased a dress, and when it came it looked nothing like shown on their website.
I then made contact to request a returns address, expressing my disappointment. On multiple times i was offered a credit note, or partial refund and i keep my order.
None of these were accepted, and as a buyer we have rights.
Now my order was returned 1 week ago, confirmation from the postal service. And i am still awaiting any form of acknowledgment from them, and an update as to when i will recieve my money back.

Reply from Luneeclatfashion
The dress is nothing like the picture, different color, the back laces were thin (unlike the picture where it shows a stunning bow), it looks cheap. The return process is also a nightmare.. they lie. In the website it says they will refund 100% if there’s quality issues, but when i contact them it was a back and forth waste of time and emails saying they will give you store credit, or 50% back etc.. so basically dont even read the return policy because they won’t respect it, they said you could keep the product if faulty.. also a lie, after too many emails they made me PAY for the return and no guarantee of my money back.. completely disappointed. Please do yourself a favor and don’t trust this company.

Reply from Luneeclatfashion

Reply from Luneeclatfashion
Very poor quality clothing. I did not even receive the earrings that were supposed to be a gift. The clothing took a long time to ship and came out very poorly made.

Reply from Luneeclatfashion
I wish there was room for Zero star.. They sent a different design from what was ordered. Instead of them to send return label and process my refund, they are insisting i keep the clothes i can't use and they will refund 50%.. That is fraudulent.. I need my full refunds. They are FRAUDULENT, SCAMMERS..

Reply from Luneeclatfashion
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