Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more
Company replied
Switching energy providers is a daunting task but Dayna, Sam and Adam have made it easy to navigate. All information and necessary updates have been given so that it is easy to understand the process.... See more
Company replied
For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more
Company replied
Company details
Contact info
First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
- 03300540471
- info@utilinkconsulting.co.uk
- utilinkconsulting.co.uk
4.9
Excellent
949 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been in contact with Chloe for a while
Been in contact with Chloe for a while, always professional and helpful!
27 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Adam,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Not to happy about meter changes and…
Not to happy about meter changes and being charged the daily charge for ateo mpans that are not attached to meters and now do not have a supply attached to them
27 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Peter,
Thank you for taking the time to leave us a review, we're going to take a look into what you've mentioned as soon as possible and one of the team will be in touch as soon as we know more to help you with your query.
Thank you Emily and Dean!
Once again Emily and Dean have helped me out. They've already sorted my gas and electricity for my company, they have now got me a great deal for my water. Thank you.
27 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Charlotte,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
5 star service
5 star service. They were professional and informative. I am very happy with the outcome of our call.
27 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Stacey,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Great Customer Service
Efficient and friendly service from Sam and Dean - thanks!
25 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hi Adam,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Breath of fresh air!
I have had a really positive experience with this company. I got a really competitive deal on my gas and electric. No pushy sales tactics and everyone I have spoken to has been helpful, knowledgeable and friendly.
27 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Andrew,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
5 stars
They sorted my electricity earlier in the year then sorted out a really tricky over billing problem with my previous supplier. Brilliant firm.
27 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Very good staff
Very good staff, very knowledgeable and easy time talk to
27 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Joe,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Electricity renewal
We've been dealing with Vicky, she has been very helpful throughout the process, we would definitely recommend using Utilink to anyone looking to for a company to deal with their utilities.
23 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Mark,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Thanks
Excellent service from start to finish
Excellent service from start to finish
23 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Bethany,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Praise for Dean Quinnin
Our business had been liaising with another energy broker that did not deliver! Dean Quinnin has been incredibly efficient throughout all correspondence. Emails and calls are received when promised. Information is explained thoroughly and presented clearly and he's been able to answer all questions in a manner that offers no room for ambiguity.
We are in a position where we feel confident that the utilities will be professionally managed, in our best interest, for the foreseeable future.
9 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. Dean will be delighted with your feedback and we're over the moon to hear that you've been really pleased with his service.
If you need anything else at all, please don't hesitate to contact us.
I recently had the pleasure of dealing…
I recently had the pleasure of dealing with Utilink, and I couldn’t be more satisfied with the service I received. From start to finish, the process was handled efficiently and professionally.
In particular, I worked with Daniel Jackson, who was outstanding. He was professional and thorough throughout, taking the time to clearly explain everything and answer all of my questions in detail. What really stood out was that he was extremely knowledgeable, yet never pushy — he gave me the information I needed and allowed me to make an informed decision without any pressure.
Overall, a very positive experience with Utilink. I would highly recommend both the company and Daniel Jackson to anyone looking for reliable and trustworthy service.
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Sarah,
Thank you for taking the time to leave us a review. Dan will be delighted with your feedback. If you need anything else from us at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hi Robyn,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Great service throughout
Great service throughout. The broker was knowledgeable, proactive, and found us a competitive energy deal tailored to our needs. Everything was explained clearly, and the process was straightforward and hassle-free.
Would definitely recommend to any business reviewing their energy contracts.
18 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Lynn,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Seamless switch for my energy renewals
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Michael,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hi Will,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hello,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hi Amy,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
It was a pleasure to speak with Leah…
It was a pleasure to speak with Leah today. She was very friendly and remained very professional throughout the conversation.. fab service.. thankyou.
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Ashley,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
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