Utilink Consulting Limited Reviews 933

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor. Many people highlight the exceptional customer service, noting that the team is always on hand to answer questions and makes the process stress-free. Reviewers are particularly impressed with the value for money and competitive pricing, with many reporting significant savings on their energy bills. The service is frequently described as efficient, straightforward, and without any pushy sales tactics, allowing customers to make informed decisions at their own pace.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers consistently express satisfaction with the service received. Many reviewers highlight the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness, patience,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently report securing great deals... See more

Price

Clients share positive opinions on price, consistently reporting that the company secures competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switching energy providers is a daunting task but Dayna, Sam and Adam have made it easy to navigate. All information and necessary updates have been given so that it is easy to understand the process.... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

933 reviews

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Rated 5 out of 5 stars

Helpful and Knowledgeable

Melissa was really helpful and knowledgeable in procuring new energy contracts for our school. It was good to have the personal touch and the whole process was very easy and smooth,

12 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lorraine,

Thank you for taking the time to leave us a review we really appreciate it. Melissa will be over the moon with your feedback and if you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I’ll admit I was a bit skeptical at…

I’ll admit I was a bit skeptical at first. Dealing with energy providers feels complicated or stressful more often than not, so I wasn’t sure what to expect going into the process.

However, my experience turned out to be excellent thanks to Jacob. From the beginning, he was professional, patient, and very reassuring. He took the time to clearly explain everything and made sure I understood each step, which immediately put my mind at ease.

What I appreciated most was how smoothly everything went. Jacob handled things efficiently and made the whole process feel straightforward and stress-free. I never felt rushed or left wondering what would happen next.

It’s rare to come away from a utility interaction feeling genuinely impressed, but this was one of those times. Thanks again to Jacob for the great service! It made a big difference.

13 March 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. Jacob will be delighted with your feedback and we're equally as happy that you've had such a positive experience. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I recently dealt with Cameron Mahan at…

I recently dealt with Cameron Mahan at Utilink Consulting and I couldn’t be more impressed with the level of customer service provided. Cameron was professional, approachable, and extremely knowledgeable throughout the entire process.

He took the time to clearly explain everything, answered all of my questions promptly, and made sure I fully understood each step. Nothing felt rushed, and I genuinely felt like my concerns were taken seriously.

Communication was excellent from start to finish, and Cameron followed up when promised, which really shows reliability and commitment to customers. It’s rare to receive such attentive and efficient service these days.

A real credit to Utilink Consulting — highly recommended.

26 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Niall,

Thank you for taking the time to leave us a review we really appreciate it. Cameron will be delighted with your kind words and we look forward to working with you for years to come. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Been in contact with Chloe for a while

Been in contact with Chloe for a while, always professional and helpful!

27 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Adam,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 4 out of 5 stars

Not to happy about meter changes and…

Not to happy about meter changes and being charged the daily charge for ateo mpans that are not attached to meters and now do not have a supply attached to them

27 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Peter,

Thank you for taking the time to leave us a review, we're going to take a look into what you've mentioned as soon as possible and one of the team will be in touch as soon as we know more to help you with your query.

Rated 5 out of 5 stars

I will continue to reuse Utilink for…

I will continue to reuse Utilink for any supply renewals. They have my best interests at heart and keep in touch about any contracts we have agreed to ensure everything goes through smoothly. Takes the worry out of making sure I’m getting the best deal

27 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Lyndsey,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Thank you Emily and Dean!

Once again Emily and Dean have helped me out. They've already sorted my gas and electricity for my company, they have now got me a great deal for my water. Thank you.

27 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Charlotte,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

5 star service

5 star service. They were professional and informative. I am very happy with the outcome of our call.

27 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Stacey,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Customer Service

Efficient and friendly service from Sam and Dean - thanks!

25 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great experience

Great experience

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Adam,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Breath of fresh air!

I have had a really positive experience with this company. I got a really competitive deal on my gas and electric. No pushy sales tactics and everyone I have spoken to has been helpful, knowledgeable and friendly.

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Andrew,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

5 stars

They sorted my electricity earlier in the year then sorted out a really tricky over billing problem with my previous supplier. Brilliant firm.

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service did a full account review…

Great service did a full account review and managed to secure us much stronger rates than our old broker who we had previously used for years.

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Noah,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very good staff

Very good staff, very knowledgeable and easy time talk to

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Joe,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I was struggling with my energy costs…

I was struggling with my energy costs and Utilink got recommended. They’ve managed to reduce them massively which has been a huge help in this day and age. Thank you!

23 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Beccy,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Electricity renewal

We've been dealing with Vicky, she has been very helpful throughout the process, we would definitely recommend using Utilink to anyone looking to for a company to deal with their utilities.

23 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mark,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Thanks

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

23 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Bethany,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Praise for Dean Quinnin

Our business had been liaising with another energy broker that did not deliver! Dean Quinnin has been incredibly efficient throughout all correspondence. Emails and calls are received when promised. Information is explained thoroughly and presented clearly and he's been able to answer all questions in a manner that offers no room for ambiguity.
We are in a position where we feel confident that the utilities will be professionally managed, in our best interest, for the foreseeable future.

9 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. Dean will be delighted with your feedback and we're over the moon to hear that you've been really pleased with his service.

If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with Utilink, and I couldn’t be more satisfied with the service I received. From start to finish, the process was handled efficiently and professionally.

In particular, I worked with Daniel Jackson, who was outstanding. He was professional and thorough throughout, taking the time to clearly explain everything and answer all of my questions in detail. What really stood out was that he was extremely knowledgeable, yet never pushy — he gave me the information I needed and allowed me to make an informed decision without any pressure.

Overall, a very positive experience with Utilink. I would highly recommend both the company and Daniel Jackson to anyone looking for reliable and trustworthy service.

20 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sarah,

Thank you for taking the time to leave us a review. Dan will be delighted with your feedback. If you need anything else from us at all, please don't hesitate to contact us.

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