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Rated 5 out of 5 stars

Gurpreet, was so great during this visit. I called the shop few times since last week about buying a Juki sewing machine. I remembered the name company from 2019 when I first had my industrial machine... See more

Rated 5 out of 5 stars

The company is excellent ...customer service exceptional . I was unsure what sewing machine I needed but the Paul was so helpful and knowledgeable and pointed me in the right direction . Joe was so he... See more

Rated 5 out of 5 stars

I was extremely satisfied with my experience with this company. The sewing machine I purchased is high quality and easy to use. Customer service was excellent, and delivery was fast. I highly recommen... See more

Rated 4 out of 5 stars

James the delivery driver was an absolute gem. Very friendly, helpful and went above and beyond to ensure everything was great, even help carry the machine upstairs and installing. He insist on stayi... See more

4.7

Excellent

TrustScore 4.5 out of 5

469 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service

I've been super impressed with Tysew. They have offered great customer service and speedy delivery. James the delivery driver was fantastic, really helpful getting it into the house.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Same day delivery

Same day delivery
Good quality machine
Good service
Highly recommend 👌
James driver is very friendly and they did help to move machine
Many thanks 🙏🏼

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Guprpreet was the person who helped me…

Guprpreet was the person who helped me choose and give me details about the machine I was after. He was a very gentle and warm person who made my 2 hour ride from my home worth it. I now have my machine in the boot and will be driving home happy. Thank you

30 April 2024
Unprompted review
Rated 1 out of 5 stars

I ordered an extra large hoop from…

I ordered an extra large hoop from Tysew. It was sent by Royal Mail 48. I have never received this item and have been waiting 10 days so obviously lost or was never posted out. I have emailed three times but never get anywhere. Disappointed with the customer service

17 April 2024
Unprompted review
Rated 4 out of 5 stars

Quick service and friendly staff

Very efficient and friendly staff. Ordered two machines which were delivered next day. Online it says to call to discuss delivery, so I called and my order was taken, but we didn't discuss delivery. To improve I would have liked to have discussed more about the logistics of the delivery when I phoned arrange. As it happened it was all okay getting the machines to my workspace but I wasn't sure if I would manage with just the driver and myself or if I would need to arrange anything else. Luckily James the delivery driver was friendly and unfazed and helped me bring my machines through just fine.

23 April 2024
Unprompted review

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