Gurpreet, was so great during this visit. I called the shop few times since last week about buying a Juki sewing machine. I remembered the name company from 2019 when I first had my industrial machine... See more
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The company is excellent ...customer service exceptional . I was unsure what sewing machine I needed but the Paul was so helpful and knowledgeable and pointed me in the right direction . Joe was so he... See more
I was extremely satisfied with my experience with this company. The sewing machine I purchased is high quality and easy to use. Customer service was excellent, and delivery was fast. I highly recommen... See more
James the delivery driver was an absolute gem. Very friendly, helpful and went above and beyond to ensure everything was great, even help carry the machine upstairs and installing. He insist on stayi... See more
Company details
Contact info
32 The Ridgeway, SL0 9HW, Iver, United Kingdom
- 02085741750
- alex@tysew.co.uk
- tysew.co.uk
Hasn’t replied to negative reviews
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Great communication
Great communication, came on time and very friendly. Thank you so much!
Very good customer service given by…
Very good customer service given by Gurpreet. Very helpful and has great knowledge
Purchased a ty-1100dd-1
Purchased a ty-1100dd-1 and was given advice and help when discussing my requirements. They were all very helpful. Quick delivery by their own driver as i didn’t live too far away, the driver was very helpful and helped me get the machine into my front door.
Would strongly recommend this company.
Absolutely fantastic can not fault…
Absolutely fantastic can not fault james who came he was a dream he helped get my machine into the house and helped take out the other machine for return. He took a picture to prove delivery gave me the receipt and told me any problems to ring up fantastic great customer service would definitely recommend
Excellent service
Excellent service, ready to listen the customer needs, honest and reliable advice, affordable price, great deals for quality of product and delivery
Today Raj was so kind and understanding, It was so nice to see Paul again and have a nice talk as I am a customer from 2010 all my machines are from Tysew I highly recommend them.
Amazing
Amazing, speedy smooth deliver. Amazing guy who brought. Not many like him around.
The delivery man was great with customer service and very friendly
The delivery man was great with customer service. Product looks amazing
Delivered on time by friendly helpful…
Delivered on time by friendly helpful driver James
10/10 service
10/10 service. Such a great machine, already threaded up upon delivery ready to go. Shout out to James the delivery driver, carried the machine up 3 flights of stairs. Such a nice guy. Couldn’t recommend more highly!
Recommended company
Great product advice.
Great communication
Quick delivery
Got delivered my industrial Juki…
Got delivered my industrial Juki machine from Tysew and it looks perfect. I hope it works well. So far, I’m impressed with the smooth delivery which came on time and very helpful delivering it to the doorstep. Thank you Tysew!
Most of my sewing accessories are FM here
Everyone are very helpful. I just go to this store fm all the way from Greenwich.
Loving our new sewing machine—precise…
Loving our new sewing machine—precise and efficient! Big thanks to the driver James for great service!
Elegant tailors
Extremely quick delivery
Extremely quick next day delivery without extra charge. Additionally, James was very helpful I received extra help regarding another sewing machine.
Smooth transaction and great delivery by James
Great communication from the team, and excellent delivery service by James of an overlocker machine. Thanks for your help!
Amazing experience
Amazing experience, really great customer service. Enjoyed being on the phone with them
Amazing after sales service
I was looking for a Which Best Buy sewing machine at a good price. To my delight I found one - a Janome 2200XT - at Tysew for only 2/3 of the full price as it was an ex demo model. I snapped it up and paid for express delivery. It arrived the next day (a Saturday) and I was so excited. But when I set it up, the feed dogs were stuck down and I couldn't figure out how to lift them. I called Tysew, not expecting anyone to answer as it was Saturday. But the sales team answered and immediately gave me the direct number for Don, their technical specialist. He also answered the phone, used my phone camera to figure out what had happened and explained how to fix it. It was fixed in 5 minutes - I just hadn't figured out which way to flick the switch! - and I have been happily sewing ever since. I couldn't be more delighted with the service or thrilled with my bargain. Full marks, Tysew!
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