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Rated 5 out of 5 stars

Gurpreet, was so great during this visit. I called the shop few times since last week about buying a Juki sewing machine. I remembered the name company from 2019 when I first had my industrial machine... See more

Rated 5 out of 5 stars

The company is excellent ...customer service exceptional . I was unsure what sewing machine I needed but the Paul was so helpful and knowledgeable and pointed me in the right direction . Joe was so he... See more

Rated 5 out of 5 stars

I was extremely satisfied with my experience with this company. The sewing machine I purchased is high quality and easy to use. Customer service was excellent, and delivery was fast. I highly recommen... See more

Rated 4 out of 5 stars

James the delivery driver was an absolute gem. Very friendly, helpful and went above and beyond to ensure everything was great, even help carry the machine upstairs and installing. He insist on stayi... See more

4.7

Excellent

TrustScore 4.5 out of 5

469 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with: Good friendly advice given over the phone about a spare part and then online order actioned & dispatched very quickly.
Website easy to navigate and use.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Tysew

Great experience with Tysew. They gave me a detailed demonstration of the machine at their premises. A few days later I decided to order two machines, which arrived promptly ahead of expected delivery. Professional service and interactions with personnel. Many thanks Tysew!

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied

James was very nice and friendly delivering my machine.. I am super excited… I guess I’ll be ordering my overlock machine from the company whenever I am ready.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Very easy!

Very smooth, easy delivery. James was very polite and helpful. Thank you very much!

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Excellent customer service over the phone and in store 👍 Best quality and Good value for money. I'm very satisfied with my Jack A2B.
JD explained me very patiently and clearly about Jack A2B sewing machine and also he delivered it to my place on time . He is very polite ☺️, respectful 🙏 and very helpful with Good customer service 👍. Thanks JD .

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Ordering parts for my 35 year old Bernina. Placed order in the morning, was shipped same day and l received it the following day. Couldn't be happier. Especially as they had the parts l wanted

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company, highly recommended.

Just replacing an old sewing machine with a new tysew industrial machine.
They have a huge choice of machines and everything you could need, all at very good prices.
My new machine was delivered within 48 hours and it was set up and ready to use, they even supplied the oil too.
I wouldn’t bother looking elsewhere in the future.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Tysew.

This is the second time I have purchased a machine from Tysew, the prices are good, and the after sales help is excellent. The machine came ready assembled, and was delivered by a very helpful driver named James, who positioned the machine, and plugged it in for me. He made sure that I was happy with my items before he left, and was very pleasant, well done James and Tysew.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I called one afternoon to check the availability of a particular machine foot. The person I spoke to was friendly and helpful. I ordered the foot online following the call and it arrived the next morning.
Would certainly use again.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

What a fabulous family business

What a fabulous family business! I have been planning on buying an industry sewing machine for a while now but wasn't sure where to buy one with confidence. I have found this gem of a business via my online search and have given it a go. Paul was brilliant from the second we have arrived.
He shown me couple of industrial sewing machines, allowed me to try them and patiently answered all of my questions (there were many :) ). My machine arrived a couple days later and I couldn't be happier!! I am in LOVE with my new machine, it's a total life saver! I can only recommend this business and I will definitely be back myself if needed. Thanks so much Paul!!

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Our experience of this company

Our experience of this company is a very pleasant one.
Their service is first class, we ordered an ex-display overlocker, there was a choice of delivery options I believe, 3 to 5 days - £4.95 or 5 to 10 days Free, as we were in no hurry we selected the Free 5 to 10 days, the order was placed on a Monday afternoon and to our total surprise it arrived on Tuesday lunchtime. The ex-display overlocker was in superb condition with all its accessories and at a very tempting discount, so all in all we are highly delighted with this company and the service they provide, would recommend them to anyone.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service. I travelled 2 hours to test out some industrial machines. Patience was shown in explaining to me how they worked. There was no hard sell to try and get me to buy a more expensive machine, in fact was encouraged to buy a less expensive machine more suitable to my needs. I will be back, as we expand we will need more machines.

4 March 2024
Unprompted review

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