Paul Davies TV Aerial Installer Reviews 

544
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, polite, and efficient during home installations and repairs. People also appreciate the prompt communication and fast response times when arranging convenient appointments or solving urgent technical problems. Some reviewers were not happy with unexpected costs or felt significantly overcharged for the standard work completed in their homes. However, some people mentioned frustrating scheduling delays, missed appointments, and poor communication regarding follow-up visits or delayed responses. However, some customers also noted that certain installation issues left them dissatisfied with the final quality of the work provided.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers are prompt, knowledgeable, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are prompt, knowledgeable, and... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary significantly. While some... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt phone answers and... See more

User experience

Customers had positive experiences with user experience, highlighting flawless, expert, and smooth processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a really great installation, and service, the engineer was knowledgeable, and went through everything with us. All TV out let's checked and working. All sort no issues even sorte... See more

Rated 5 out of 5 stars

I already had one quote and was told the aerial could be put in the loft. Ash came and tested the reception from the loft and said it was borderline, so an outside aerial would be better. I accepted t... See more

Rated 5 out of 5 stars

Gary was available quite quickly. On his visit, he was clear and concise with our options and was open to suggestions and advice. Work installing new aerial in the loft and fitting a new connection in... See more

Rated 5 out of 5 stars

Paul comprehensively overhauled our TV reception system including a new antenna. He responded quickly to my service request, attends at the time he stated and let me know when he was on the way. He sh... See more


Company details

  1. Satellite Communication Service
  2. Gutter Cleaning Service
  3. Locksmith
  4. Security System Installer

Information provided by various external sources

Your trusted local TV Aerial Installer Paul Davies has been operating for over 7 years. I have been providing high quality tv aerial installation services and satellite services. Bad TV Picture? Lost channels? Need to move your TV? Stop. Paul Davies Team can help! No matter if your issue is with a Satellite TV connection, a traditional TV Aerial connection or something else – our team of experts are experienced enough to have seen it all before. We understand the need for high quality reliable television in the modern home, so we work quickly, efficiently and professionally to ensure you get the best service, at the best possible price. My team is experienced in dealing with Freeview, Freesat, Sky TV and the smaller providers like NowTV, YouView and EE TV. So it doesn’t matter who provides your TV signal, our team of TV Aerial Installers will be able to help get you a perfect picture in every room, guaranteed! Thanks to the many years of experience in the TV Aerial Industry, our specialist aerial installers will arrive at their appointment promptly and well equipped with the latest in diagnostic tools and the latest in replacement parts and tools. They are fully stocked to complete most jobs there and then to ensure we do not inconvenience you with multiple visits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

544 reviews

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4.6

All reviews

(544)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

Great, same day, cheaper.

HDS quoted £500 for a new TV Ariel installation.

Mike Harris quoted £400.

Paul Davies quoted £370.

Paul Davies came out same day and fitted it for my elderly neighbour who can't pay until his pension on Friday...no problem. I would highly recommend Paul Davies.

Quick, efficient service, more affordable than others and didn't leave my neighbour without a TV for days like HDS were going to do.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend
Came out gave me a quote which I agreed with asked when could job be done to my amazement he said - Now if you wish - not many companies can say that now-a-days.
Job done to high standard took old wires away with him

Thank You

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Very excellent service

Very excellent service, engineer phoned us to tell us he would be with us in 20 mins. Very polite and professional work by the engineer. Recommend this company

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Mounted TV on wall

Engineer arrived the following day as agreed, received a call in the morning to advise when the engineer would arrive, mounted a 55" TV on the wall and supplied a longer power cable as mine would no longer reach the socket and supplied better brackets. Hid the cable behind trunking. Very happy with the work. Cost £240 which I thought was expensive, however he did a quality job.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Starlink system fitted

I needed a Starlink system fitted, the response was fast and the service was excellent. The work was completed very efficiently. Friendly and professional team. Very satisfied! Highly recommend this company.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

TV Ariel engineer

Paul the engineer rang on the morning to give me a time and as he said was there on time, he was very polite told him what I wanted he explained what I needed got on with the job left no mess what so ever Could not fault his manners or workmanship,job well done thank you.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Phoned this company thinking it was local & same day.

Phoned this company thinking it was a local aerial company.I was told engineer should be with me by 4.00pm.They phoned at 4.30 that the engineer was stuck on a job taking longer than thought.So a day waisted.Next day they phoned to say that the engineer would arrive around 4.00.Nothing..Another day waisted.No phone calls to say otherwise.Next day 8.00am phoned a proper local aerial engineer who said he would be with me at 6.00pm same day.As I phoned my local guy,my mobile rang,the Paul Davies engineer saying 'Im on my way in 5 minutes'.Told him not to bother as i have waisted 2 days & nobody told me told me he's turning up at 8.00am particularly as I had an appointment to attend.
Local guy arrived on time & replaced the Distribution amplifier in the loft.£135 all in.Well pleased.
Paul Davies are based in Scotland I believe,and contact aerial installation guys could be miles away.
Definitely avoid..

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Paul was excellent

Paul was excellent, he came out to us the day after we called him and what he thought might be quite a simple job turned out to be a 2 hour marathon. He had to work up in the attic and outside but nothing was too much trouble. Thank you so much Paul I would highly recommend you to anyone.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

BIG CON

The so called engineer walked through the front door and said yes it's definitely your aerial
I was shocked by this and thought here we go con.
So said are you at least going to check the aerial
On which he then whet back to is van and fetched a machine that looked like it had seen better days and attached it to the aerial after slapping it for five minutes and trying to get it to work he again said yes it's definitely your aerial
And quoted me it would be £350 to replace it
I said I couldn't afford that
He then had the cheek to ask me for £94 pound for what he'd done
BE AWARE
Please don't use this firm and do your self a favour .
SO TO ADD 3 months later I got up on the roof to look at the aerial
The bracket holding the aerial to the chimney was lose and allowing the aerial to move
So got a new bracket for £11 and fitted it so the aerial was solid again
And would you believe it the aerial worked perfectly nothing wrong with it at all
This is what I wanted the so called engineer to do but wasn't interested
TO REPEAT BE AWARE AND AVOID 👎👎👎

9 January 2026
Unprompted review
Rated 1 out of 5 stars

A unreliable company

A unreliable company, waited all day for an engineer to call me, then cancelled that evening, was told I am the first customer in the morning, called 3 times that morning without an engineer calling back, also one receptionist was rude and hung up on me. Still have not heard back or had an apology. Do not use this company or you will waste your time. Very unprofessional, although their website looks impressive but without the customer service to go with. Thumbs down 👎. Karin S. west London

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Shockingly poor service

Shockingly poor service, was told engineer would be with us between 3-5pm, received a call at 4:50pm advising engineer had to go home due to illness. They advised someone would phone to re-arrange next day between 8-10am, nobody called! I called them at 10:10am, they advised they’d call next day 8-10am to re-arrange, surprise, surprise, no call received!
I would advise look for another more reputable service provider as this company is the worst of the worst.

29 November 2025
Unprompted review

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