Turffit Ltd Reviews 197

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Originally purchased for newly landscaped back garden but it was so lush and beautiful, I bought more for our front garden. Delivered straight to our door and freshly cut. Excellent and highly recomme... See more

Rated 5 out of 5 stars

Very helpful advice pre ordering. User friendly website..with end of season discount. Prompt delivery by truck driver Mike who took great care to get delivery to nearest accessible point to workpl... See more

Rated 5 out of 5 stars

Never laid turf before, the guidance I got was impeccable, staff were very understanding and spent a lot of their valuable time explaining to the uneducated. Price was good compared to local Perthshir... See more

Rated 4 out of 5 stars

Turf quality was fine. Only issue was (in my opinion) some lack of transparency regarding delivery cost. Local delivery appears to be "free" when buying online. However price per roll of turf is highe... See more

Company details

  1. Home & Garden

Written by the company

Growers and Suppliers of the finest quality Scottish Turf for commercial and domestic customers. Topsoil, Seeds and Fertilisers also available


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Whole process went smoothly.

Whole process from buying online to delivery went very smoothly. Got a telephone call to ask if delivery could be put back one day. This wasn't a problem but I asked for delivery to be prioritised. Driver called when 20 minutes away and delivery was completed first thing in the morning. Driver was very helpful and put the two pallets exactly where I asked in our driveway. The tutf was good quality although some pieces were smaller than others or had rough ends/edges or missing pieces but most pieces were uniform. I laid the turf the same day and so far (almost one week) it is looking good. Overall it was a very good experience and I would recommend Turfitt.

28 August 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Alistair. We are doing our best to reduce road miles so glad you were able to accept the next day delivery. Keep watering!

Rated 4 out of 5 stars

Overall good

Delivered on morning we asked for website helpful for advice ,we were laying it on the same afternoon it was delivered but a lot had already dried out which meant the first lots rolls tore easily and some rolls appeared thinner and had a yellowed area on a few strips

27 August 2022
Turffit Ltd logo

Reply from Turffit Ltd

Hi Shirley, it has been a very challenging time for turf with all the recent dry weather but we are sure your turf will recover. If not to your satisfaction, please call the office for advice. Thank you

Rated 5 out of 5 stars

Highly recommend

Great service and prompt deliveries. Couldn’t fault them. Would highly recommend

19 August 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Pauleene, appreciate the feedback

Rated 1 out of 5 stars

Shocking

Got a quote requested on site visit
Got a quote requested on site visit, told someone would call to arrange. 3weeks later called again. Few days later an abrupt man phoned said they were busy. Quote given was rubbish as they didn't know what they were doing. Said was in area would be round in 10mins. I say not possible am not home, He asks if he can see it! Told no. Said would phone back 3 weeks ago have not had a call. Disgusting I thought this was a reputable company. Rude staff!!

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Quality service

Excellent service and a good quality product, would highly recommend to all.

29 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you David, much appreciated

Rated 5 out of 5 stars

I was going to call at 9 o'clock and…

I was going to call at 9 o'clock and ask when to expect delivery.
I nipped along to a garden centre to buy a sprinkler. And when I was there, the delivery driver called me to say he was at my house.
He waited 5 minutes for me to return and unloaded he turf and soil exactly where I wanted it. Extremely helpful, careful and curtious.

29 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Robert, much appreciated

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend - Delivery was excellent, driver was super helpful.

28 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Craig, much appreciated and we'll let our driving team know your feedback

Rated 5 out of 5 stars

Delivery guy was very helpful

Delivery guy was very helpful, found our place - which is not easy, and placed it as close as possible to where it was needed. Like last purchases - turf is great and aftercare leaflet helpful.

28 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Craig, much appreciated and we'll let our driving team know your feedback

Rated 5 out of 5 stars

Top quality turf

Delivered on time and very helpful delivery driver.
Excellent quality turf and top soil.
Would highly recommend this company.

28 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Craig, much appreciated and we'll let our driving team know your feedback

Rated 5 out of 5 stars

Great quality turf highly recommended!

Turf was delivered on time and following all the instructions on the order. Really lovely quality, I had to install the day after delivery so was a bit worried but the turf has been down for two weeks now and looks stunning. Top quality product and will definitely use Turffit again when I do the front garden. Highly recommended!

26 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Peter, much appreciated.

Rated 5 out of 5 stars

Good quality turf

Good quality turf. Easy to order. I received good and helpful advice on the phone. Ordered online when I was ready for the turf. It arrived in the morning of the day I asked for the delivery. Driver was great, and had forklift to deliver it onto my drive. My house isn't easy to find, but driver called to check directions just before, and offered advice on watering the turf after laying. Great service from a local firm. Highly recommend. Friends who have received turf from Turfitt all have great looking lawns.

18 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you John, much appreciated and we'll let our driving team know your feedback

Rated 5 out of 5 stars

Great delivery lad very helpful and…

Great delivery lad very helpful and unloaded pallet where we wanted grass been down for 12 days now and looking great. Weather has been very dry so we watered grass morning and night for a good hour to water all areas...looks really green and lush. Definitely recommend turrfit

18 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Lori, much appreciated and we'll let our driving team know your feedback

Rated 5 out of 5 stars

Faultless experience

Faultless - from ordering to delivery. Delivery driver very helpful, offered advice about where to start laying the turf (I’m a 74 year old widow!). The turf is super quality and I am delighted with it!! My daughter recommended Turfitt and I would recommend anyone looking for turf look no further than Turfitt. Fantastic result - thank you!

18 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Patricia, much appreciated and we'll let our driving team know your feedback

Rated 4 out of 5 stars

Great service

Great service, lovely helpful staff.

10 July 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thanks Alan, glad to have been on service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look