Turffit Ltd Reviews 197

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Originally purchased for newly landscaped back garden but it was so lush and beautiful, I bought more for our front garden. Delivered straight to our door and freshly cut. Excellent and highly recomme... See more

Rated 5 out of 5 stars

Very helpful advice pre ordering. User friendly website..with end of season discount. Prompt delivery by truck driver Mike who took great care to get delivery to nearest accessible point to workpl... See more

Rated 5 out of 5 stars

Never laid turf before, the guidance I got was impeccable, staff were very understanding and spent a lot of their valuable time explaining to the uneducated. Price was good compared to local Perthshir... See more

Rated 4 out of 5 stars

Turf quality was fine. Only issue was (in my opinion) some lack of transparency regarding delivery cost. Local delivery appears to be "free" when buying online. However price per roll of turf is highe... See more

Company details

  1. Home & Garden

Written by the company

Growers and Suppliers of the finest quality Scottish Turf for commercial and domestic customers. Topsoil, Seeds and Fertilisers also available


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Maybe I chose the wrong time of year

Maybe I chose the wrong time of year to lay the turf but it arrived utterly sodden. So laying it out was quite difficult due to the weight of each roll and of course as it dried out it shrunk leaving gaps between each strip. Hopefully repairable in the Spring.

18 November 2022
Rated 2 out of 5 stars

requested the turf and tonne of topsoil…

requested the turf and tonne of topsoil to be left on the driveway, the driver left on the path directly in front of the unfinished fence being built, Could not move the topsoil due to the sheer weight of the bag. The simple request caused no end of hassle ,

8 November 2022
Rated 1 out of 5 stars

Topsoil was not fit for purpose or as…

Topsoil was not fit for purpose or as described! Stones 5cm long, balls of clay, plastic & sprouting vegetation all in there - contrary to how it’s described on website. I bought it because they recommended it for sowing grass seed! After a phone call & photos to complain & request it to be collected, the MD deemed there was nothing wrong with it! Angry & disappointed with customer service & product! My husband, who has a heart condition, is currently outside riddling the soil you say is acceptable. You should be ashamed!

29 September 2022
Rated 5 out of 5 stars

New Lawn

Topsoil and turf perfect coming up for three weeks now and turf knitted together and firmly routed will leave for an other week or two before giving first trim .
Jim Clark

9 September 2022
Turffit Ltd logo

Reply from Turffit Ltd

Nice to hear Jim

Rated 3 out of 5 stars

Grass

Grass, had some bald spots, inconsistent green spots and has mushrooms coming through. Also told it would be 2 days from order but was 6 days and could also phone prior to give rough delivery time.

13 September 2022
Turffit Ltd logo

Reply from Turffit Ltd

Don't worry about Mushrooms, it's not an issue and happens with grass. Have the bald spots knitted yet?

Rated 5 out of 5 stars

Delivered on time

Delivered on time, driver helpful. The quality of the turf is outstanding, I was concerned before laying as the ground was uneven however the turf has taken no problem at all

5 September 2022
Turffit Ltd logo

Reply from Turffit Ltd

Thank you Angie

Rated 4 out of 5 stars

Very late delivery

Delivery did not arrive until 4:30pm with no communication and meant that I wasted all day waiting. This meant that my 82 rolls could not be laid that day and I had to rise at 6am the next day to give the turf a chance of surviving a dry evening. Fortunately with diligent watering it seems to have survived. Quality of turf good - so 4 stars overall.

30 August 2022
Turffit Ltd logo

Reply from Turffit Ltd

Hi Ron, many thanks for the review and the feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look