TOP RENT A CAR Bulgaria - Sofia Reviews 1,686

Qwick and professional service. I like special tool in documents to measure the size of the damage.

Great service, great price. 100% would recommend.

Easy, quick service

Great customer service! Fantastic experience yet again! The only car rental company I will use in Bulgaria. Great service with pick up from terminal followed by a very swift and easy process to pick up and drop off of the car. Love how they do everything now with the technology to have everything recorded and emailed to you to show the vehicle. The staff are very professional and friendly explaining everything well. I always recommend this company when people ask me about car hire from Sofia! Keep up the great work!

Liked the car and service. Everything was in order.

Fast, transparent and friendly. This service made our Varna trip unforgetable. Thank you TOP RENT!

All is running smoohly and fast. Thanks!

Rent a car for second time to travel to bansko everything went well

Perfect rent car company! Nice car, fast transport to the AirPort. We will repeat for sure!

Always great experience. At 5 am the p3 parking didn’t open, a representatieve came imediatelly end found a fast Solution. Very kind and professional!

Got to airport the Top agent was kind and all was ready for us .
The car was waited outside the airport clean .
Very good good car must say
Also to return was very easy Top agent waited for us at the their center
Thank you Top rent car I will sure take a car again

Overall very good experience. One point to improve- we had to wait over 15 minutes outside in the cold to the shuttle when we arrived. It would have been nice if it had arrived earlier or at least if we were told to wait inside till the transfer arrives.

Highly recommended, had no issues at all. We were picked up by the shuttle bus at the airport. Car was modern and clean and all conditions were clearly explained to us. We purchased premium insurance for peace of mind but had no issues. Staff were great. Highly recommended.

Very professional,the car was very new model on an exceptional condition! I definitely recommend them!

Great service. Recommended

All went well, no problems

This time I treated myself to a more luxurious car, a Peugeot 308 GT. A fantastic sporty car with perfect road holding and steering. A well maintained new car. It has a luxurious, modern, and neat interior. The digital displays with speedometer and navigation are a very nice addition and easy to operate. Unfortunately, I also have to mention the downside of this car. The car has 225/40 18 tires, which have low sidewalls, and combined with the sporty suspension, makes it a less comfortable driving experience. During the winter months in Bulgaria, people are required to drive with winter tires, so this car had winter tires. The tires made so much noise that it was noticeable and affected my hearing. I noticed it when driving away from the depot and drove back to the main office. I told them my problem. They helped me extensively, inspected the car, but couldn't find any technical problems. Several emails back and forth, which were answered politely and service-mindedly, didn't lead to a solution. Unfortunately, after 12 days of vacation, I can conclude that you're bound by the contract, and a replacement car is only possible in the event of a technical problem. My multiple requests for a different car remained unfulfilled. I was forced to drive the car for the entire Christmas holidays with this noise. A representative told me the noise was normal with these tires, I really disagree. At low speeds of 30-50 km/h (19-31 mph), it was still manageable, but at 140 km/h (87 mph), it was deafening. Hopefully, Toprentacar will learn from this experience and purchase better quality tires and perhaps use smaller rims for this period for better comfort during the winter months so that experiences like this can be avoided. Furthermore, I would really have liked a different car and seen the contract adjusted. Perhaps it will be possible in the future, for a small fee. I would have definitely paid that. Toprentacar remains the best rental company for me; they are fast, customer-friendly, and service-oriented. There's a free shuttle from the airport to the head office. Good prices and top quality new cars. I'll continue renting my car here, even after this experience. Hopefully, we've both learned from this situation.

The cars are in excellent condition, and the staff is incredibly friendly, professional, and attentive. Everything was smooth and well-organized — highly recommend!

Car was exactly what we ordered. Was quick pick up and drop off. Thanks for the staff on the ground.
Thanks