No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... See more
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Review summary
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I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... See more
Company replied
One of the best customer experiences I’ve had in a long time; Stewart was beyond helpful and reassuring when there was an issue with DPD. I honestly couldn’t recommend him, and the team at The Sleepin... See more
A good price and very speedy delivery. It all got better after I found a slight manufacturing fault with the bag I bought - it was losing a bit of down after a couple of nights use. I emailed them... See more
Company details
Written by the company
The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Contact info
Unit 158 Avenue B, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- thesleepingbagstore.com
4.9
Excellent
597 reviews
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Extremely good customer service!
Extremely good customer service!
I had a problem with my order which was completely my fault - it was resolved quickly and without any issues.
19 March 2024
Unprompted review
Great communication and fantastic…
Great communication and fantastic sleeping bag, just what I needed, for a very good price. Highly recommend.
16 February 2024
Vango Nitestar 450
Easy ordering. Good communication. Prompt delivery. Excellent price for sleeping bag purchased.
9 February 2024
Outstanding customer service
Outstanding customer service - I ordered online, they followed up with a phone call to check my order, as it looked like I had made an error. They sorted the error and immediately dispatched the products I needed.
5 February 2024
The selk suit is very good at keeping me warm.
The selk suit is very good at keeping me warm and comfortable. It's lightweight and roomy. I use it on a daily basis about the house in the cold evenings to keep energy costs down. My only criticism is the location of the zip. Why some clown thought a side zip was a good idea is beyond me . The bend in the zip is prone to jamming due to the underarm position of the bend in the zip. I can only think the designer was on something that made him or her think that form over function was a good idea. When answering the call of nature it can be a struggle to unzip in time. What was wrong with the time tested location of a full frontal, straight up and down zip where both male and female could easily unzip the garment. Please redesign the zip so that a wonderful garment can allow fast and simple access to nether regions and so prevent embarrassing situations when caught short.
31 January 2024
Unprompted review
Arrived in extra quick time
Arrived in extra quick time. Their communication was fast and professional. I would definitely recommend buying from them.
Thank you
19 January 2024
Good price and delivery
Good price and delivery, not used as yest but all in good condition from the outside..It is a Christmas present.
5 December 2023
Fantastic service & the sleeping bag is…
Fantastic service & the sleeping bag is of very good quality. I placed the order late Saturday afternoon. The sleeping bag was dispatched on Monday and was delivered by Royal Mail on Wednesday.
4 December 2023
Great transaction
Very fast delivery and product was exactly as described. Couldn’t fault.
4 December 2023
Very prompt dispatch and delivery- item…
Very prompt dispatch and delivery- item as described- great service
27 November 2023
Straightforward and speedy service!
27 November 2023
A really excellent online service
7 November 2023
Good choice, right price and delivered on time
Good choice, item in stock and delivered on time.
13 November 2023
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