I don't really even want to give 1 star! Ordered 2 gillets on 6th December as Xmas presents for my parents. They arrived on the 24th December and both were faulty On trying to find a way to... See more
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See what reviewers are saying
Very Good team, I think I'm maybe the 1st South African customer also. ThermoHero can ship international! Get past Brexit now, and go international! Just use UPS/TNT/DHL etc. when you ship to Africa,... See more
All good thank you. Great size and look and most importantly so far so good on keeping food properly warm in autumn temperatures, unlike my previous flask (different make). Will be interesting to see... See more
With the current tragic covid19 situation facing us all it was fast prompt delivery, quicker than I expected, and the product so far doing what it was intended to do. A massive thanks to yourselves fo... See more
Company details
Information provided by various external sources
Thermo Hero operated by ZHE Limited is an authorised UK dealer for genuine Thermos, Stanley and Camelbak brands. We have the most comprehensive range of these brand products in the UK and Europe. Our goal is to provide our customers with the best-in-class online shopping experience and after-sales care.
Contact info
61 Morden Road, SW19 3BE, London
- +44 (0) 800 321 3934
- info@thermohero.com
- thermohero.com
Works for me .Delighted ,good value.
Excellent product and service
Great piece of engineering
Great piece of engineering, if you are looking for a stylish and durable hip flask then look no further. The mouthpiece makes it easy to fill and of course empty...
Excellent
Ordered my Stanley Flask Sunday evening and it arrived Wednesday. Well packaged. Great flask
Highly recommended
I would def recommend this webiste. The thermos looks really good and came with royal mail just few days after purchased. Very happy
Faultless service :-)
An outstanding service in every way; fabulous choice of high quality items, great pricing, and super speedy delivery. Customer Service team most helpful and efficient.
Highly recommend:-)
Very Good team
Very Good team, I think I'm maybe the 1st South African customer also. ThermoHero can ship international! Get past Brexit now, and go international! Just use UPS/TNT/DHL etc. when you ship to Africa, that's the only requirement. [Avoid government run African Post Offices]..... So, NO Royal Mail into Africa ! Good website also, nice and easy to use. Delivery yesterday at 11h00 CAT. No issues. I can recommend you to anyone. Many Thanks Peter
Good quality cool bag
Good quality cool bag. It is handy to carry it on a daily basis and keep my lunch fresh. There is a pocket in front that allows me to put some biscuits and sweets.
Excellent service and value quick…
Excellent service and value quick delivery
Fantastic heat maintained
I bought two 500ml flasks, they are fantastic! I use them for keeping water warm for my baby bottles over night and when I’m out and about, the heat lasts for well over 24 hours!
Excellent service
Excellent service, great and competitive prices and a fabulous product. Would definitely recommend and buy from here again
A good looking flask that does what it…
A good looking flask that does what it says..…..keeps my coffee hot.
Having hiked over moors and mountains with a couple of challenging dobies I want a hot cuppa with my lunch when I land back at my car, been disappointed in the past as I make my coffee early and drive a couple of hours then hike 10-12 miles so it needs to stay hot for at least 7 hrs and yes it does . Couldn't ask for more
Very good seller and quick deliverry
Very good seller and quick deliverry. 👍
Great and quick service!!!
Excellent service very quick delivery…
Excellent service very quick delivery what I ask for
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