The Poles & Blinds Outlet Reviews 

44
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Certainly be happy to use this company again. Was finding it difficult to get a supplier of the curtain poke we wanted that offered free delivery to NI. Not only was delivery free ‘ prompt with regula... See more

Rated 3 out of 5 stars

Delivery was fairly swift. Poles arrived with screw/raw plugs that were entirely wrong and unsuitable for the job so had to use own. Linking section to expandable poles was badly made - chrome disco... See more

Company replied

Rated 5 out of 5 stars

Had a slight issue with our hold packs but sorted very quickly. Excellent communication and full refund given the same day! Totally recommend and would definitely use them again for those reasons.

Rated 5 out of 5 stars

I found exactly what I was searching for to match items that I purchased several years ago. Could only find on this site. Easy to find on website, order and pay. Topped off with very prompt delivery.... See more

Company details

  1. Curtain Store

Written by the company

Specialist retailer for clearance and discontinued curtain poles, venetian, roller and vertical blinds as well as accessories


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.4

All reviews

(44)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a curtain pole last Friday…

I ordered a curtain pole last Friday the 15th of March for delivery on the 16th of March I am still waiting for that delivery fromDPD
I have tried ringing and only get BT messaging I have sent 5 e mails with no reply I wouldn’t deal with this company again I will now demand my money back their customer service is non existent

14 March 2025
Rated 5 out of 5 stars

I found exactly what I was searching for

I found exactly what I was searching for to match items that I purchased several years ago. Could only find on this site. Easy to find on website, order and pay. Topped off with very prompt delivery. Excellent service.

3 February 2025
Rated 5 out of 5 stars

Excellent communication

Excellent communication, prompt with delivery. Very quick to sort out a problem that I with an order when I made an error.
Would definitely recommend.

27 December 2024
Rated 5 out of 5 stars

Bonus of Free Delivery to NI

Certainly be happy to use this company again. Was finding it difficult to get a supplier of the curtain poke we wanted that offered free delivery to NI. Not only was delivery free ‘ prompt with regular email updates on despatch but also the best price for the pole we found searching online

16 December 2024
Rated 3 out of 5 stars

Ghosted instead of rectifying their error

I was shipped the incorrect colour item, when I contacted them to get their error rectified I was told to email however this has gone unanswered for over a week and the phone now rings out every time I try to get in touch.
Won't consider using again, very disappointed as I like that they are trying to ensure all excess retailer stock is sold and not destroyed.

11 December 2024
Unprompted review

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