A really well-done chair with a really high level of comfort. Every single adjustment you can think of is The assembly required is minimal; it takes more time to dispose of the box and the protect... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole process was very smooth, from ordering and payment to delivery, which only took six days including a weekend. Not having to deal with customs was a plus. The chair arrived well packaged. Th... See more
On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartmen... See more
The order process and delivery were fine, but I did not receive a proper invoice. So I contacted the support about it and never received any response. What I did get twice, however, was a prompt t... See more
Company replied
Company details
Contact info
Comfort Seating, Riverbank Mill, 2 Stoneygate Road, KA16 9AJ, Newmilns, United Kingdom
- 441560324446
- Hello@comfort.global
- ergohuman.store
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered "Enjoy Ultra gaming" chair on…
Customer support was quick to solve my issue, the chair is highly customizable and comfy, I love it!

Reply from Ergohuman
Brilliant experience buying a new Mirus Ultra gaming chair
From ordering to receiving and then assembly, my experience of buying a Mirus Ultra gaming chair was brilliant, the price was also better than I expected as I received a hefty discount by purchasing it in the Christmas sale. Using the instructions supplied, I was able to assemble the chair in less than 5 minutes. The chair itself is extremely comfortable.
Just works
I chose, paid, and received it in two weeks.
With all the notifications and near-real-time delivery tracking, there were no customs or shipping headaches.
Great all round despite not fitting me
Although I sent it back as it wasn't the correct fit for my size/build, the chair itself is of great quality, the website is very easy to use and the customer service team where top notch when it came to refunding and returns. Ifs a shame it didn't fit as it really is good/comfy otherwise.
Ergohuman Carbon gaming chair
Ergohuman Carbon gaming chair, special edition .Amazing product Hight quality . I would def buy again
Great chair and customer service
A really well-done chair with a really high level of comfort. Every single adjustment you can think of is
The assembly required is minimal; it takes more time to dispose of the box and the protections that assemble the chair.
There was a problem with the customs, but it was a way to learn how helpful the Ergohuman Customer Services is. When things don't go as smoothly as they should, it's when you really know what the customer service is made of, and I'm impressed.
Worth Every Euro — Highly Recommend Ergohuman!
I’m extremely satisfied with both the service and the product from Ergohuman. Their team was very helpful and professional throughout the entire process — quick communication, clear information, and fast delivery.
The Ergohuman game chair itself is amazing — solid build quality, very comfortable for long hours, and clearly designed with ergonomics in mind. It has completely improved my sitting posture and overall comfort while working and gaming.
Highly recommended for anyone who values quality, comfort, and excellent customer service!
Everything was good
Great Product, Service & Delivery
Quality product, quick response to queries and delivery as estimated.
The best ergo-chair and customer service
Just wanted to say thanks to ergohuman for the great customer service throughout the whole process — from the purchase to the super fast delivery (less than a week!). They were helpful and responsive the entire time. 🤗✨
Fast and professional
The whole process was very smooth, from ordering and payment to delivery, which only took six days including a weekend. Not having to deal with customs was a plus.
The chair arrived well packaged. There was no invoice included, however, when I asked via email I received it the same day.
Very good and swift customer service
It was great that the Ergohuman team handled customs for me and the delivery via FedEx was swift and professional, although the package was big and heavy. I also really liked that the team personally contacted me to clear up any ambiguities with my order information to ensure a frictionless delivery.
Not cheap, but great service and product.
I purchased the Ergohuman Elite G2 to replace my old Herman Miller chair.
POSITIVES:
+ Very responsive support and sales team
+ Very quick delivery with transporter
+ Very good packaging
+ Simple to set up: simple assembly with just 8 bolts to install
+ Very comfortable chair
+ Quality materials - plastics and machined aluminium look and feel great
+ Very adjustable, great recline function
+ 10 years warranty
NEGATIVES:
- Chair is a bit low to the ground.. its highest position is exactly the medium position I was using on my Herman Miller chair. It is just ok for me with the gas cylinder all the way up, but I am not very tall at 177cm, so I guess it could be an issue if you are taller.
- price (but you get what you pay for)
I’ve been using the Ergohuman Ultra X9…
I’ve been using the Ergohuman Ultra X9 for a short time now, and it has already made a massive difference in my daily work and comfort. As someone dealing with neck and back issues from long hours at the desk, this chair has been a game-changer.
✅ Build quality is outstanding — everything feels solid, premium, and carefully engineered.
✅ Adjustability is on another level — every part of the chair can be fine-tuned: backrest, headrest, lumbar, seat depth, armrests, even leg support.
✅ Comfort is excellent even during extended sessions — the mesh provides great support while staying breathable.
✅ Design — sleek, modern, and fits perfectly in a high-end setup.
My only regret is that I didn’t buy it sooner. This is an investment in your health and productivity, and I can’t recommend it enough.
Special thanks to the customer support team — they were helpful, responsive, and kind throughout the process. One of the best support experiences I’ve had!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







