Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
Company replied
Location
Switch locationUnit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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See what reviewers are saying
Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
Company replied
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... See more
Company replied
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom
5.0
Excellent
378 reviews
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Michelle was really helpful and she…
Michelle was really helpful and she took her time with us and give us best advice and listen to what we wanted.
7 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really good customer service and really…
Really good customer service and really lovely woman Kathy from the perfume shop was really nice and helpful
3 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a very lovely experience at the Oldham branch
Had a very lovely experience at the store today with Asima. Very helpful and providing recommendations to the latest scents.
1 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cathy was amazing in helping us pick…
Cathy was amazing in helping us pick our perfumes. Looking forward to get my Tom Ford lol. Would definitely come back to shop here 👍👍
28 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Again big thank you to Rachel
Again big thank you to Rachel. She is my favourite. Merci beaucoup.
28 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service and friendly staff
Good customer service and friendly staff (asima)=)
24 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really good service by asima ❤️❤️❤️
24 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cathy was a lot of help
I received a lot of help from Cathy when shopping for some family and my app was not working, but luckily with her help we were able to find it and even got a extra gift
24 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been shopping in store for over…
I have been shopping in store for over 10yrs never issues staff are polite home delivery service is very fast
18 February 2026
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went for Valentine’s Day gift at…
Went for Valentine’s Day gift at perfume shop in Oldham Spindles. Was served by Asima. She was amazing, very helpful and very patient. Helped me with choosing amazing gifts. Excellent customer service. Thank you so much Asima.
13 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful experience I had a very easy…
Wonderful experience I had a very easy time picking as tahera was really good at picking sents as I didn’t quite know what to get
11 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Service
Store closing not much time, Rachel guided quickest entrance, served with great customer service. Thanks Rachel!
9 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Michelle has offered amazing customer…
Michelle has offered amazing customer support, very welcoming and helpful. Will definitely come back to shop again.
5 February 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was a wonderful experience
It was a wonderful experience, first time properly here and the girls were so helpful helping us find a perfect gift for dad and i also got a little cheeky gift for myself, Rachel was brilliant from start to end! Me and mum left really happy with our purchases
31 January 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
customer service
I had a wonderful experience at the perfume shop thanks to Michelle. She’s truly amazing at what she does — friendly, attentive, and incredibly welcoming. She made me feel completely comfortable from the moment I walked in.I’ll definitely be returning because of her outstanding service.
30 January 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been looked after well by asima…
I have been looked after well by asima thank you
27 January 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service by tahera
Amazing customer service by tahera, who had excellent knowledge of products . Loved her recommendations. Friendly and very helpful. Thank you for a delightful shopping experience.
26 January 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
NY,
We're so pleased to hear about the amazing service you received! Thanks for your lovely words and for choosing us. We appreciate your positive feedback.
Kind regards,
Jasmyn
The Perfume Shop
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
amazing service by the amazing woman…
amazing service by the amazing woman working there :)
25 January 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I can't stop coming back here
I can't stop coming back here, their service is first class. Thanking you always.
24 January 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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