Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
Company replied
Location
Switch locationUnit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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See what reviewers are saying
Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
Company replied
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... See more
Company replied
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom
5.0
Excellent
378 reviews
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Best shop best service really good…
Best shop best service really good customer service and thats why i come in all the time, thank you to tahera for the good service
13 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great experience today in the Oldham…
Great experience today in the Oldham store with Rachel. She was so helpful in helping me choose the perfect gift
12 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service from Cathy…
Excellent customer service from Cathy and very helpful with our purchases today. Would definitely be back and would recommend.
11 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I enjoyed the gift and the owner was…
I enjoyed the gift and the owner was kind
11 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Cathy was brilliant
Cathy was brilliant, very helpful. Would highly recommend.
10 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Michelle offered the most exceptional…
Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
10 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Michelle was very helpful with giving…
Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
10 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Beautiful micheal help me to pack my…
Beautiful micheal help me to pack my gift for my son in law thanks from f. Majeed
10 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The customer service is great
The customer service is great. Michelle is very friendly and kin. Thank you for the great service
9 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service at Oldham…
Amazing customer service at Oldham perfume shop thanks u guys
8 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tahera @ Oldham Branch was extremely…
Tahera @ Oldham Branch was extremely pleasant & helpful, thank you
8 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Loved the customer service
Loved the customer service, tahera was amazing.
8 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tahira provided excellent service and…
Tahira provided excellent service and was very friendly! Keep up the great service :)
7 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Michelle is so patient with me because…
Michelle is so patient with me because I couldn’t find a scent I like but in the end she helped me out and she’s to lovely honestly. Customer service was great 👍
6 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you so much for your service…
Thank you so much for your service today Tahera very pleased with your services 10/10
6 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was my first time at the shop…
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experience with the staffs. They are amazing and I will be going back...
6 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The lady was so kind and loving she…
The lady was so kind and loving she helped so nicely the woman’s name is cathy
5 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
i had a fantastic experience with the…
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even more!
5 August 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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