Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
Company replied
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
Company replied
Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
Company replied
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... See more
Company replied
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom
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Asima in Oldham spindles was absolutely fantastic. Had amazing knowledge on the scents and went home with multiple bottles of perfume to my liking. Thank you Asima

Reply from The Perfume Shop - Oldham 250
Cathy was great, she went through all my options and gave all the prices. No pushing sales just genuine, lovely customer service. Thank you

Reply from The Perfume Shop - Oldham 250
Very happy with service very helpful and kind tahera

Reply from The Perfume Shop - Oldham 250
Cathy was extremely helpful with finding gift for my step daughter. Another satisfied client 😊 A+++

Reply from The Perfume Shop - Oldham 250
I had a brilliant experience the staff where very nice and helpful showing me different ranges of products. Asimma was very nice to us with helping me finalize which was the best perfume.

Reply from The Perfume Shop - Oldham 250
Great service from Asima got exactly wat l wanted with her help

Reply from The Perfume Shop - Oldham 250
Amazing customer service by asima at Oldham town centre. Brilliant customer service

Reply from The Perfume Shop - Oldham 250
Rachel was so nice and polite, great customer service, thank you so much x

Reply from The Perfume Shop - Oldham 250
Asima was very helpful today. Great offer given.thank you

Reply from The Perfume Shop - Oldham 250

Reply from The Perfume Shop - Oldham 250
Asima was lovely today! Very patient person. I will visit again.

Reply from The Perfume Shop - Oldham 250
Thankyou so much Cathy, I really do appreciate it! Your the best The Perfume Shop in Oldham

Reply from The Perfume Shop - Oldham 250

Reply from The Perfume Shop - Oldham 250
It was a very good experience. Asoka was very helpful in helping me decide on a perfume for my mum. 😀

Reply from The Perfume Shop - Oldham 250
Michelle was really helpful and she took her time with us and give us best advice and listen to what we wanted.

Reply from The Perfume Shop - Oldham 250
Really good customer service and really lovely woman Kathy from the perfume shop was really nice and helpful

Reply from The Perfume Shop - Oldham 250

Reply from The Perfume Shop - Oldham 250
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