This company was recommended to me by other customers and another fragrance oil supplier. The website is very easy to navigate, and everything well laid out. They sell wax, fragrance oils and othe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing! 2nd Purchase and again the quality of the oils and the Customer Service is outstanding, I cannot fault a single thing. These oils are amazing they are beautiful long lasting and work except... See more
First time using The Oil Store, my order arrived next day, I purchased 6 Oils I am highly impressed with the quality of both the oils and the customer service. Having worked with oils/wax for 7 years... See more
This is the 1st time i have ordered from The Oil Store and the 1st time i have loved all 8 new scents, they smell absolutely amazing and work well with the Soy wax that i use for Wax Melts and Auge... See more
Company details
Written by the company
The Oil Store supplies high quality fragrance oils to wax melt, candle, bath and body makers and other home fragranced product businesses. We supply free CLP with all of our fragrance oils, as well as unique Clamshells, glitter, mica powder and silicone moulds. We pride ourselves in being able to provide unique fragrances, affordable supplies and all high quality with fast shipping and excellent customer service.
Contact info
32 Castle Road, RH12 3NB, Horsham, United Kingdom
- 07496341411
- theoilstore@outlook.com
- theoilstoreuk.com
4.9
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top class fragrances
Fantastic service and beautiful fragrance oils. Delivery was fast and items well packaged. Free sample was much appreciated. Will be returning for sure
14 February 2024
Reply from Theoilstoreuk
Thank you so much for your 5 star review!
Alex's oils are 2nd to none there all…
Alex's oils are 2nd to none there all absolutely gorgeous and her house blend creations are amazing, my favourite is gingham she got created and lots of others, she's always there if anyone needs anything. Thanks babe xxxx
24 January 2024
Reply from Theoilstoreuk
Thank you so much for your 5 star review Chloe, it means the world!
Amazing customer service
Amazing customer service. Orders are fast delivery. Oils are strong and long lasting high quality.
25 January 2024
Reply from Theoilstoreuk
Thank you so much for your 5 star review Moira! It means the world!
Absolutely beautiful oils
Absolutely beautiful oils and fast delivery. Highly recommended and I will be back for more.
20 January 2024
Reply from Theoilstoreuk
Thank you so much for your 5 star review! It means the world!
Beautiful scents as always
Beautiful scents as always. Amazing customer service and quick delivery
9 December 2023
Reply from Theoilstoreuk
Thank you so much for your 5 star review! It means the world!
My favourite place to buy my fragrance…
My favourite place to buy my fragrance oils,every one I have ever purchased has always smells so strong,best group too😊
26 November 2023
Reply from Theoilstoreuk
Thank you so much for your five star review, it really does mean the world!
Great as always
30 October 2023
Reply from Theoilstoreuk
Thank you so much for your five star review, it really does mean the world!
Loving the oils will be definitely…
Loving the oils will be definitely ordering again once my new kitchen is done and I have a dedicated work area x
15 October 2023
Reply from Theoilstoreuk
Thank you so much for your five star review, it really does mean the world!
Highly recommend Theoilstore
Alex is lovely nothing is too much trouble .
The oils smell amazing !
highly recommend
9 October 2023
Reply from Theoilstoreuk
Thank you so much for your five star review, it really does mean the world!
So happy I found this company
So happy I found this company. Unique fragrance oils for my small business. Super quick delivery. Great prices. Very happy
9 October 2023
Reply from Theoilstoreuk
Thank you so much for your five star review, it really does mean the world!
I’m so pleased I found this lovely…
I’m so pleased I found this lovely business. Alex is such a lovely lady & very helpful. Her oils are absolutely fabulous. Keep doing what you are doing Alex as everything I’ve ordered has been fantastic 😁
16 September 2023
Reply from Theoilstoreuk
Thank you so much for your five star review, it really does mean the world!
Quickly despatched and thus received.
Delivered very quickly and scents are stunning.
4 September 2023
Reply from Theoilstoreuk
Thank you so much for your five star review, it really does mean the world!
Amazing products
30 August 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
Gorgeous scent fast dispatch thank you
28 August 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
Always 10/10 lively oils to work with…
Always 10/10 lively oils to work with and service is always amazing ❤️
8 August 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
Highly recommend
Highly recommend!
Alex is so lovely & love how your oils is always unique 😊 always look forward to putting my next order in xx
4 August 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
Recommended
Absolutely amazing product and fast delivery. I ordered second time because and I love it for my products.
30 July 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
Lovely fragrance oils smell amazing…
Lovely fragrance oils smell amazing great service and quick delivery would highly recommend also free CLP 😀 😄
6 July 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
Fast and efficient company
Fast and efficient company. Super friendly staff. Buy their scents all the time
25 May 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
Superb company!
Superb company!
Fantastic choice of oils, which are all super strong.
Fast delivery and great customer service
27 May 2023
Reply from Theoilstoreuk
Thank you So much for your amazing review, it means the world!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.