I honestly can’t complain at all. From the mockups, to the customization, to the customer service, my entire process was easy and enjoyable. The quality of the light is fantastic and the setup was as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Was pleasantly surprised wasn’t sure sometimes these things aren’t what u expect but sign was ,really pleased it was of really gd standard very happy with it thx ☺️
Company replied
From ordering to receiving my product, the entire process was smooth, professional, and exceeded my expectations. They provided proofs and a quote the very next day. After I finalized my order a f... See more
Company replied
Our experience with Neon Company has been great! We have always been very happy about the product and continue to get compliments on it, and when we needed a replacement remote control, we received... See more
Company replied
Company details
Written by the company
The Neon Company is already for 10 years a specialist in the development, design and production of PowerLED Neon Signing. With our innovative ‘PowerLED’ lighting technology you are guaranteed of the most powerful dimmable LEDs, an extra long life and suitable for 24/7 intensive use. For both indoor and outdoor use. Because The Neon Company has its own production, we guarantee the lowest prices in Europe with the highest quality.
Contact info
De Limiet 2, 4131NR, Vianen, Netherlands
- +31 30 207 24 67
- info@theneoncompany.shop
- theneoncompany.shop
4.7
Excellent
715 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great company we can highly recommend!
Very friendly and professional people and perfect work! We are extremely satisfied with the LED-Neon-sign and got a lot of positive feedback from visitors of the dancing school “tanzwelt SCHAUBURG“, which is the biggest dancing school in Germany.
8 November 2023
Unprompted review
My neon sign just looked amazing!
My neon sign just looked amazing!
Also the process of configuring it and directly the the price was really nice. Would order again!
13 November 2023
Unprompted review
worst I ever got treated by a company!!! Never again!!
If there would be 0 stars, I would take that. It is 9 month now and I still don´t have a correct Neon sign!!!! First sending was weeks to late, and came with the wrong colour. After claming it, it took them months to send me a new one (including super unproffesional communication and no answering, no answering, no answering. Then what I got, was a super cheaply made sign from China, no qualtity as marketed at all!! After claiming that in June and asking for a correct sign or my money back, I don´t have an answer and no new Neon sign!!!! This is the worst I ever got treated by a company!!! Never ever would I order again!!! And never ever would I pay in advance again!!!
15 October 2023
Unprompted review
Good contact
My daughter bought a neon light on my phone I emailed the company to cancel the order and 15 minutes later I had a respond that it was cancelled.
Good contact with the people who work here !!
20 April 2023
Unprompted review
An extremely bad and unprofessional…
An extremely bad and unprofessional experience.
We ordered a neon sign 1,5 months before our event, which were our main piece for our event.
The sign ended up in the wrong country and The Neon Company were extremely uncooperative and refused to find a solution in order for us to receive it on time.
We never received the the sign and in the end The Neon Company chose to cancel our order.
We do not recommend, as they were extremely unreliable and unprofessional.
Benefit Cosmetics
4 September 2022
Unprompted review
Reply from The Neon Company
Hi Melanie,
We are sorry to hear that you have had such an unpleasant experience. Could you please contact us by email at administratie@theneoncompany.nl ?
We will be happy to offer you a suitable solution.
We look forward to your response.
Regards,
The Neon Company
📞 +31 30 207 24 67
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