I honestly can’t complain at all. From the mockups, to the customization, to the customer service, my entire process was easy and enjoyable. The quality of the light is fantastic and the setup was as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was pleasantly surprised wasn’t sure sometimes these things aren’t what u expect but sign was ,really pleased it was of really gd standard very happy with it thx ☺️
Company replied
From ordering to receiving my product, the entire process was smooth, professional, and exceeded my expectations. They provided proofs and a quote the very next day. After I finalized my order a f... See more
Company replied
Our experience with Neon Company has been great! We have always been very happy about the product and continue to get compliments on it, and when we needed a replacement remote control, we received... See more
Company replied
Company details
Written by the company
The Neon Company is already for 10 years a specialist in the development, design and production of PowerLED Neon Signing. With our innovative ‘PowerLED’ lighting technology you are guaranteed of the most powerful dimmable LEDs, an extra long life and suitable for 24/7 intensive use. For both indoor and outdoor use. Because The Neon Company has its own production, we guarantee the lowest prices in Europe with the highest quality.
Contact info
De Limiet 2, 4131NR, Vianen, Netherlands
- +31 30 207 24 67
- info@theneoncompany.shop
- theneoncompany.shop
4.7
Excellent
712 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went smoothly
28 March 2025
Unprompted review
Good quality neon light ( got a green…
Good quality neon light ( got a green monstera ) and customer service. I had to wait a bit longer for my delivery. But that was during Christmas season and totally fine for me. Can recommend them :)
18 December 2024
Unprompted review
SCAM COMPANY
Don't ask for an offer!
They will continue to spam your mailbox about offers and small sales for months even though you don't want to buy anything. Using the unsubscribe link does NOTHING.
SCAM company.
13 March 2025
Unprompted review
Reply from The Neon Company
Hi O N,
We are sorry to hear that you have had such an unpleasant experience.
Could you please contact us by email at administratie@theneoncompany.nl ? We will be happy to offer you a suitable solution.
We look forward to your response.
Regards,
The Neon Company
📞 +31 30 207 24 67
Sign looks great
Sign looks great. Quick response on questions I had before the order. Fun to see how your sign looks in the quotation.
27 January 2025
Unprompted review
extraordinary service!
We really appreciate the extra-ordinary support you gave us. In times where we usually always have to talk to "technical support robots" and wait in telephone lines forever you are still making an amazing example of what customer oriented service is all about. To make great products – and to go the extra mile to assure the quality is good. Something was wrong for a moment – but you corrected the mistake. We were able to talk to you guys directly, have a real conversation and you found a solution real fast. Thanks for everything, we absolutely recommend you! All the best, Ari from TLGG
10 February 2025
Unprompted review
Awesome service and the signs are…
Awesome service and the signs are equally awesome!
3 February 2025
Unprompted review
Great!!
Great! Our company sign looks fabulous, we've gotten many compliments. Love that we can change the colors and brightness.
Our remote stopped working a year and a half later and they sent us a new one for free and now it works as great as new. 10/10 would recommend.
31 October 2024
Unprompted review
Can recomment the neon company
Can recommend the neon company, high quality product
5 October 2024
Unprompted review
The Neon Sign was a huge success at our…
The Neon Sign was a huge success at our events and was an amazing addition to our branding.
28 September 2024
Unprompted review
Very fast service
Very fast service. Good onboarding and great communication. Its our 2nd product - all working nicely.
23 September 2024
Unprompted review
Perfect
Fast exp, and fine product. Quick mailanswer on questions.
Perfect!
20 September 2024
Unprompted review
Super uncomplicated
Super uncomplicated. Great quality and Service. I love my band logo in Neon.
13 September 2024
Unprompted review
Good customer service
Good customer service - surprisingly good quality of the product
29 August 2024
Unprompted review
Great product, better than expected.
The product is gorgeous and better than expected. I am totally happy with my first neon sign.
Drawback: It lasted quite some time until I received my order. I wish the delivery was faster.
28 August 2024
Unprompted review
Helpful customer service and punctual delivery
Helpful customer service who answered quickly the questions I had before the purchase. They also helped come up with different designs on the sign we wanted, which helped us a lot in our decision making. After the order was placed, they were just as helpful and quick when I had questions, and once the sign was ready, it was delivered on time and exactly as requested. We have received many nice compliments on it from our customers in the store. I highly recommend The Neon Company to anyone looking to order a neon sign.
28 August 2024
Unprompted review
Overall good
Hey there :)
I like the sign, designers did a great job 1:1 recreating my logo! haven’t used it on stage yet but I hope it’s gonna be stable enough in the long run. For the price I honestly thought the batteries for the remote control would be included…
14 August 2024
Unprompted review
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