I am back to see what became of the company that were trying to get every negative review against them taken down. Surprise surprise, they closed their website, refused refunds and didn't deliver th... See more
The Best of Retrogaming
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It really does have many thousands of games, but some games are repeated of different game systems, and at least one (Super Mario World) has many hacked versions or versions where someone saved it wit... See more
Company replied
Overall on a scale from to 1 to 10 I give it a 8.5 The only thing that bugged me was the controllers because the PS1 and the N-64 games didnt feel the same playing those games on a 4 button controller... See more
Company replied
Great Console! Altough a bit expensive, it arrived earlier than estimated, it has all the games I played as a kid. Only Cons are that progress in the game is not saved and that some games (specially f... See more
Company replied
Company details
Written by the company
Ready to jump back into last century's gaming world universe? If spending hours searching for Princess Zelda and discovering new levels in Mario was your favorite childhood pastime... boy do we have good news for you!
Contact info
RM.502, NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON.HK, Hong Kong, Hong Kong
- +18002016060
- support@thebestofretrogaming.com
- thebestofretrogaming.com
People also looked at
Gaming system and case was just as…
Gaming system and case was just as described and had fast shipping!!! Thanks!
13 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
I got sent a device that is broken and…
I got sent a device that is broken and does not work. I emailed and asked for someone to help me fix this, and no response. I am livid.
13 October 2020
Reply from The Best of Retrogaming
Hi Kyle,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Delivery was quick
Delivery was quick, everything worked, the sheer number of games is amazing.
13 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Best video game purchase EVER!!!
I was excited when I first heard about this product! So many games that I have played and loved over the course of my life! I also expected a long wait to receive it, just because it was shipping from a far away place in the middle of a global pandemic. I was wrong about that. I received it in less than a week. The setup was super easy! And then I turned it on! Holy crow! This is by far the greatest single video gaming purchase I have ever made! And I have made a lot of video game purchases. Thank you to the team of people that put this together! You have made this lifetime video game fanatic very happy!!!
13 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
So many games it's almost overwhelming
So many games it's almost overwhelming. I grew up with a C64, and I have NEVER been able to find a collection like this. So many of these games I had given up on ever playing again. Great system!
13 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Some of the games
Some of the games - seems the ones that my son wanted to play more - had poor skipping quality, audio was especially bad. But converting so many games, I'm sure there are bound to be some errors, so it's not a big loss.
13 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Awesome Support Team!
Everybody I have spoken to for support with having my new console sent has been amazing. Very informative, kind, and understanding.
Thank you for working with me to have the replacement console sent. Your quick responses have been great.
Best!
David
13 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
I never recieved my order and i dont…
I never recieved my order and i dont know where the hell it is i spent a lot of money what the hell is going on where is my game
13 October 2020
Reply from The Best of Retrogaming
Hi Richard,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
I hope theres more PSP and PS1 games.
I hope theres more PSP and PS1 games.
particularly looking for Wild 9, Metal Gear Solid, NBA Shootout '98 ~ 2002, NBA showtime: NBA on NBC...
13 October 2020
Reply from The Best of Retrogaming
Hi Giles,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Stopped working 3rd time I turned it on
13 October 2020
Reply from The Best of Retrogaming
Hi Joseph,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Good but can be better
Had a original Xbox that was reprogram similar to this. It was easier to used and also had built in game genie code for games that was easy to used. This have more game however confusing to used. Still have not figured out how connected a wireless controller. I guess, if I'm able to figured out how to customize it, I will rate higher.
13 October 2020
Reply from The Best of Retrogaming
Hi David,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Even though there are a lot of games
Even though there are a lot of games, a lot of the "disk based" PC games do not work such as Apple II Ultima. It asks for you to put in a disk. That is just one example but there are others with this same issue. Most older console based games work though so that is a plus. However it doesn't justify the fact that all of the games DO NOT Work so even if you purchased the version with over 50,000 games, I would estimate that probably only 2/3 will work....if that. But it is still a lot of games.
Also the fan in the unit is pretty loud.
13 October 2020
Reply from The Best of Retrogaming
Hi Rodney,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
I could not figure out how to play most…
I could not figure out how to play most games (C-64) and also getting in and out of games ...
12 October 2020
Reply from The Best of Retrogaming
Hi,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Brings back so many memories and my…
Brings back so many memories and my grandchildren love it!
12 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
50,000? Donno but there is LOTS!!!
I am not sure if there is actually 50,000 games or not however there are many.
The postage was very fast and in no time at all I was planning Where in the World is Carmen San Diego like it was 1986 again.
Some of the platforms on there I have never heard of and some of the games didn't load but since most of the same games appear on multiple platforms, if something didn't load, I just found it somewhere else.
Even though it cost a lot of Australian Dollars (the pricing is in US dollars), my niece and nephew have lost their minds at this console and brag to all their little friends at school. Totally worth buying it 5 Stars
12 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
I'm very satisfied with the game…
I'm very satisfied with the game system. Haven't played some of these games for years.
12 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Very good machine. I will buy another one as a gift
Very nice machine, the game is smooth.
12 October 2020
Reply from The Best of Retrogaming
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
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