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The AA Ireland Reviews 1,431

•
TrustScore 4 out of 5

4.1

Auto Insurance Agency
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and extensive knowledge, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the quick response times and the overall smooth experience. Consumers often mention that they received better insurance quotes and found the agents to be very clear and professional. However, some people were dissatisfied with aspects of the customer service, citing issues like being disconnected multiple times, long wait times for roadside assistance, and agents who seemed to be reading from a script or were inflexible. There were also occasional mentions of being overcharged for membership or difficulties in obtaining documents.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being efficient,... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight prompt assistance, with... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the politeness, patience, and... See more

Price

Users describe ambiguous interactions with price. Many customers report issues with annual repayments,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported lengthy phone wait times,... See more

Based on these reviews

Rated 5 out of 5 stars

I was comparing prices for both my car and home insurance. AA is definitely worth a call. Agents are a pleasure to deal with and I was offered, rather surprisingly, much lower quotations than my cur... See more

Rated 5 out of 5 stars

If you want reassurance when things just dont go to plan when your on the road , look no further!! It was St Patrick's day and I had family visting when I broke down. One Simple request on the AA ap... See more

Rated 5 out of 5 stars

We were on to AA Insurance Ireland for a young driver quote, we shopped around a lot, and went ahead with the AA insurance quote and added AA Membership. We initially were AA online and then called, i... See more

Rated 5 out of 5 stars

I enjoy dealing with an AA Ireland on my insurance. “Thank you so much for your excellent service regarding my insurance needs. I hope we can do more business in the future.” If you're looking for... See more

Company details

  1. Auto Insurance Agency
  2. Home Insurance Agency
  3. Insurance Broker
  4. Mechanic
  5. Towing Service
  6. Travel Insurance Company

Written by the company

Get the best value car, home and travel insurance quotes from one of Ireland's top insurance brokers.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 4% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Crashed my car and needed it towed

Crashed my car and needed it towed, driver that came to the rescue was lovely and kept reassuring me that these things happen and to get myself into another car and out practicing again as I’m a learner, brought me and my car home, his words were just what I needed today after a truck driver scared the life out of me for not moving fast enough onto a roundabout

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Useless service

Told at 5.30pm their eta 90-120 mins, 9pm I had to call them , then told no one coming till morning, full of apologies but no explanation, could have gone home hours ago but sat in a cold car no water, food or heat. No lights , dangerous. Useless service as usual .

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Prompt Action by AA

The agent (Conor ) on the site answered me promptly and was v sympathetic. I really apprecieted that as it's v stressful when your car breaks down.
Also I immediately felt I was in safe hands.

14 April 2026
Unprompted review

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