Purchased via a comparison site, but not all data came across as it should. A quick call to AA customer services quickly sorted out the issue without any problems. Staff were very helpful and friendl... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Needed to renew the house insurance following the previous company we used not covering insurance any more. Went to compare site, A A showed a good price and as already A A members went into more deta... See more
We were doing fine until you asked the trendy question asking us to rate our experience. So many people do it nowadays and it's really a bit too much. We would soon tell you if something was wrong wit... See more
I have a breakdown cover with AA, as soon as I discovered that the quote for the car insurance was the cheapest and had beaten the rest of them; with no hesitation I went for it. Thus putting my eggs... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
45K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Being able to phone and speak to a…
Being able to phone and speak to a human, being of a certain age don’t like doing online
17 July 2026
AA home insurance was done through…
AA home insurance was done through moneysupermarket and was easier to go through than would have been othereise
18 July 2026
Relief
After hours of utter misery dealing with Direct Line Car Ins., it was a joy to speak to a human being, and to be so well informed and helped. Thank you.
18 July 2026
Easy to navigate and got a fair price.
18 July 2026
Straight forward service no hassle…
Straight forward service no hassle would highly recommend
18 July 2026
Competitive pricing
Website clear and informative, easy to navigate. Competitive pricing.
16 June 2026
We spoke to a very helpful…
We spoke to a very helpful representative called Graham from Scotland and he was great.
17 July 2026
Easy to find the right insurance for…
Easy to find the right insurance for your car,very easy sight to use and buy your insurance.
17 July 2026
The person who I spoke to was very…
The person who I spoke to was very professional and very helpful on a couple of questions I had on the quote I was given.
Very happy with the service and went ahead with the insurance quote
Thanks for your help
15 July 2026
Good personal service over the phone
Good personal service over the phone, poor experience with the app that still cannot join
17 July 2026
It was the best price in comparison to…
It was the best price in comparison to other companies
Got through in the phone in a reasonable time.
The advisor was very helpful and explained everything clearly.
The only problem I had was in the feed back survey. Waited for the questions to come up but did not see them so I just gave up.
17 July 2026
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