PASS Ltd - Test Equipment Reviews 

3,712
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly, often ahead of schedule, and products are securely packaged to prevent any damage during transit. People also appreciate the very competitive pricing across the catalog and the helpful, knowledgeable staff who are always available to assist with purchases. Some reviewers were not happy with delivery delays and exceptionally long waiting times when items were unexpectedly out of stock. Consumers noted that tracking updates and communication were sometimes lacking when they tried calling to chase their delayed shipments. A few individuals experienced frustrating issues with missing notices or deliveries left unattended.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals,... See more

Product

People report positive experiences with product, highlighting that items are of high quality, accurate, and... See more

Service

Users describe positive interactions with service, highlighting excellent quality, competitive prices, and... See more

Order

Clients share positive opinions on order, highlighting quick and straightforward online processes combined... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as usual, purchased Acoustic Imager over weekend and it arrived well packed on Tuesday morning. Best price in UK for this FOTRIC TD2 Kit imager which has already saved a client by high... See more

Company replied

Rated 5 out of 5 stars

I think that the whole process from researching the product, finding suitable accessories, placing the order to delivery was very easy. The PASS website is easy to navigate. Prices are competitive. De... See more

Company replied

Rated 5 out of 5 stars

Ordered lawn edging shears, and they were the best packed item I have received. Strong cardboard, which had then been wrapped in several layers of bubble wrap. Chose 24 hour delivery and arrived promp... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with, first-class, friendly, knowledgeable staff. Delivery was even quicker than stated. I would highly recommend Pass Ltd and shall be returning for future test equipment. I... See more

Company replied


Company details

  1. Electronics Store
  2. Plumber
  3. Tool Store

About PASS Ltd - Test Equipment

Written by the company

Established Since 2001

We have a growing library of over 20,000 products from the world's leading manufacturers for the very best prices, we cater for every type of customer ranging from domestic electricians to large, multi-national firms.

Our expert team will help you to get the perfect items for your application, and our in-house technical support will answer any of your queries about the more technical issues with your equipment.

Stockists of: Thermal Imaging Cameras | Thermal Monoculars | Multifunction Testers | PAT Testers | Flue Gas Analysers | Power Quality Analysers | Pressure & Flow Intruments | High Voltage Testers | Live Line Safety Equipment | Environmental Testers | Metrology Equipment | Tools and much more.

We also have trade counters at our branches in Teesside, Leeds, Glasgow, Belfast, and London.

PASS Ltd - Experts in Test Equipment

Written by the company

Our Experts are Here to Help
Our team of experts will help you to choose the right items for your application, at a great price.
Free Delivery On Orders Over £249
Spend over £249 and get free next day delivery to most mainland UK addresses.
60 Day Returns
We're confident you'll be happy with our test equipment, if not, you have 60 days to return it.
Visit a Trade Counter
Branches in Teesside, Leeds, Glasgow, Belfast, and London.

Free UK Delivery & 60 Day Returns

Get it Next Working Day

We offer free next working day delivery on all orders over £249 (ex VAT) that are in stock. Also, you can rest assured with our 60 day returns policy.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,712)

458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AS OF TO DATE

AS OF TO DATE, 2 MAY, I STILL HAVE NOT GOT MY ORDER YOU PUT THE WRONG POSTCODE ON MY PARCEL

27 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Alan

My apologies for the previous reply, I was looking at the wrong order on our system. I've now found the correct order and can only apologise that the incorrect postcode was used for your delivery. Our system scans the address from a barcode so it is unusual for this type of problem to happen.

I can see that you have spoken with my colleague Stevie who has now corrected the address on the DPD system. I will follow this up with DPD for you as this should be out for delivery today but is not showing an update on their system.

I will contact you directly once I have more information on this.

Kind regards

Joanne

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast

24 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Clifford,

Thank you for taking the time to leave an great five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Reliable, Fast, and Professional Testing with the Fluke 1674FC

I recently bought the Fluke 1674FC and I’m very impressed. The build quality is solid and it feels made for professional use. The Auto Test feature saves a lot of time, and the interface is simple and easy to navigate.

Fluke Connect is a great addition, making it easy to store and manage results. The tester is accurate, reliable, and handles all essential measurements with no issues.

Overall, a great investment for any electrician looking for speed, efficiency, and dependable performance.

21 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Lucas

Thank you for taking the time to leave an amazing five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Very quick dispatch

Very quick dispatch, good product

13 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Robert

Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Great quick delivery with excellent…

Great quick delivery with excellent comms

7 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Emma,

Thank you for taking the time to leave us an great five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Never use anyone else for all my PAT…

Never use anyone else for all my PAT Testing supplies

15 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Ian.

Thank you for taking the time to leave us an super five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Excellent price for the 2 parts…

Excellent price for the 2 parts ordered. As one was ex-stock and one was not, they kept me up to date every 3 days and then still managed to get both parts to me earlier than originally forecast. A very good experience on how customer service should be done.

13 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good Morning.

Thank you for taking the time to leave us an great five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Fluke T5/T6 Replacement Test Leads

Item was slightly cheaper than elsewhere. I opted for the basic delivery and was delivered next day anyway by DPD.

10 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Nigel.

Thank you for taking the time to leave us an super five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Darren

Thank you for taking the time to leave us an awesome five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Great service

Great service. Excellent communication.

9 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Michael

Thank you for taking the time to leave us a fantastic five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 4 out of 5 stars

a bit late on delivery but on…

a bit late on delivery but on contacting you i was
very impressed with the result

9 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Mr Tinker

Thank you for taking the time to leave us a fab four star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Great service

Great service, fast delivery.
Will definately use again.

29 May 2025
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning

Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Gordon

Thank you for taking the time to leave us an awesome five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Excellent service

7 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Chris

Thank you for taking the time to leave us an excellent five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 3 out of 5 stars

Only and I mean the only reason was…

Only and I mean the only reason was that I had to wait for the stock to come in before it could be dispatched, this wasn’t conveyed to me when ordering, however I was emailed to this effect after and as specified in the email I was updated every 3 days until it was dispatched. I’ve now received my order. If the website had specified it was out of stock with an “email me when in stock” prompt I’d of ordered then otherwise the who process was fine and great communication.

1 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Ray

Thank you for taking the time to leave us an honest three star review! It really is appreciated and we're glad to chose to proceed with your order with us despite it being out of stock at the time.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

Order my new Megger X1 over the easter bank holiday weekend, it arrived before midday on the Wednesday, first used it on the Friday, one of the grabber clips broke, I emailed the customer service and they had a replacement clip sent out which arrived the following morning! Cant beat that for a service. My only critique would be when going through the ordering process there was a £35 optional extra for a calibration certificate, firstly when spending £1600 that should be in the pack as standard, anyway, I didnt opt for it but when I opened it up the was a calibration certificate from Megger anyway so would have spend £35 for nothing. Thanks for a great service 👍🏻

7 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Chris

Thank you for taking the time to leave us an amazing five star review! It really is appreciated.

Reference the calibration certificate, the £35 gets you a certificate dated when you purchased it and in your company name, some companies require this rather than the manufacturer produced once which is from the date it was manufactured.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Good Temperature Gauge

I have made a Hot Water Solar Panel which sits on my bathroom roof an it works when the Sun is shining but I did not know what the actual temperature was coming into the Solar collector cylinder which then transfers to our domestic hot water cylinder but if its only 12degrees hot that is gas I do not have to pay for so I need to log the incoming temperature

7 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Anthony

Thank you for taking the time to leave us a fab five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 4 out of 5 stars

Only one small problem with the…

Only one small problem with the shopping experience. this was the late delivery of my purchase.

7 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Mr Wainwright

Thank you for taking the time to leave us a great four star review! It really is appreciated.

Our apologies for the delay with your delivery, occasionally parcels do miss making it to the sorting hub in time, which was the case with your delivery. This is outside of our control.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

UNI-T Multimeter - Smooth and Efficient Service

Bought UNI-T multimeter. Easy order processes, dispatched promptly and communication on progress throughout. Price was also competitive.

7 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Mark

Thank you for taking the time to leave us an awesome five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Quick delivery and being able to get…

Quick delivery and being able to get the old style numeric dial meters not digital screen meters.

30 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi John

Thank you for taking the time to leave us a fantastic five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

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