PASS Ltd - Test Equipment Reviews 

3,712
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and mention that the website is very easy to navigate when searching for professional equipment. Buyers appreciate the exceptionally fast delivery times, competitive prices, and items that arrive thoroughly protected in sturdy packaging. Some reviewers were not happy with significant delivery delays when ordered goods were unfortunately out of stock. Consumers also noted experiencing prolonged waiting periods and receiving little information while trying to track their delayed shipments. People additionally reported a lack of proactive updates regarding expected arrival dates during these long waits.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently highlighting prompt arrival times... See more

Product

Reviewers highlight positive aspects of product quality and performance, frequently praising the reliable... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and helpful staff.... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick and straightforward online... See more

Price

Users describe positive interactions with price, noting that costs are consistently competitive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as usual, purchased Acoustic Imager over weekend and it arrived well packed on Tuesday morning. Best price in UK for this FOTRIC TD2 Kit imager which has already saved a client by high... See more

Company replied

Rated 5 out of 5 stars

I think that the whole process from researching the product, finding suitable accessories, placing the order to delivery was very easy. The PASS website is easy to navigate. Prices are competitive. De... See more

Company replied

Rated 5 out of 5 stars

Ordered lawn edging shears, and they were the best packed item I have received. Strong cardboard, which had then been wrapped in several layers of bubble wrap. Chose 24 hour delivery and arrived promp... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with, first-class, friendly, knowledgeable staff. Delivery was even quicker than stated. I would highly recommend Pass Ltd and shall be returning for future test equipment. I... See more

Company replied


Company details

  1. Electronics Store
  2. Plumber
  3. Tool Store

About PASS Ltd - Test Equipment

Written by the company

Established Since 2001

We have a growing library of over 20,000 products from the world's leading manufacturers for the very best prices, we cater for every type of customer ranging from domestic electricians to large, multi-national firms.

Our expert team will help you to get the perfect items for your application, and our in-house technical support will answer any of your queries about the more technical issues with your equipment.

Stockists of: Thermal Imaging Cameras | Thermal Monoculars | Multifunction Testers | PAT Testers | Flue Gas Analysers | Power Quality Analysers | Pressure & Flow Intruments | High Voltage Testers | Live Line Safety Equipment | Environmental Testers | Metrology Equipment | Tools and much more.

We also have trade counters at our branches in Teesside, Leeds, Glasgow, Belfast, and London.

PASS Ltd - Experts in Test Equipment

Written by the company

Our Experts are Here to Help
Our team of experts will help you to choose the right items for your application, at a great price.
Free Delivery On Orders Over £249
Spend over £249 and get free next day delivery to most mainland UK addresses.
60 Day Returns
We're confident you'll be happy with our test equipment, if not, you have 60 days to return it.
Visit a Trade Counter
Branches in Teesside, Leeds, Glasgow, Belfast, and London.

Free UK Delivery & 60 Day Returns

Get it Next Working Day

We offer free next working day delivery on all orders over £249 (ex VAT) that are in stock. Also, you can rest assured with our 60 day returns policy.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,712)

458 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Kept me updated with regular emails. Sent the item as soon as they could, only delay caused by the manufacturer. happy to recommend this company.

31 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 4 out of 5 stars

good value

as we dont use these tags very often , the price was good.

19 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Judith

Thank you for taking the time to leave us a fab four star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Fast delivery

1 April 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a excellent five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Great as always

Great as always

30 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a super five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Excellent product at reasonable price…

Excellent product at reasonable price but delivery is slow but worth it

24 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Reasonable price

Reasonable price, great delivery time

30 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a great five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

Pass Ltd

Pass Ltd, gave realistic timelines for delivery of some Fluke components I ordered from them as key suppliers for Fluke. Unfortunately the items were for an older Fluke mains analyser so stock availability at fluke was not readily available, Pass Ltd kept me well informed as to expected ETA and delivery date. I was happy with the service given.

30 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a amazing five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a super five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 1 out of 5 stars

I am still wating on 6 cable locks and…

I am still wating on 6 cable locks and 4 other cable locks. There has been no notice on likely delivery date.

26 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good Afternoon Jonathan,

Thanks for leaving us a review, we appreciate all feedback.

We are experiencing some longer lead times than usual from some of our suppliers/manufacturers. We are working closely with them to improve lead times where possible and hope to see this improve in the near future.

For future reference, if a product is in stock this is highlighted by a green "In Stock" banner above the pricing, apologies if you did not notice this. We acknowledge that your order has taken longer to supply than we would like and we can only apologise for that. We hope this does not deter you from ordering from us again.

Kind regards
Stevie

Rated 4 out of 5 stars

Long waiting time

Long waiting time, otherwise good

26 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Robert

Thanks for leaving us a four star review.

We appreciate that the lead time on the Testo product you ordered from ourselves was longer than we would normally expect and can only apologise for any inconvenience this may have caused yourself.

For any future orders you may place with ourselves, please look out for the green "In Stock" banner above the pricing on our website, if that's not there, please give us a call and we'll provide lead times for any items you're looking for.

Kind regards

Stevie

Rated 5 out of 5 stars

Speedy on time delivery.

Easy to use website, speedy on time delivery, Thank you.

27 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a fab five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 2 out of 5 stars

Item took a while to arrive and was not…

Item took a while to arrive and was not as described.

18 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Mr Lewis

Thank you for leaving us a review.

Our apologies that your order took longer to arrive than expected. We do work closely with the manufacturers to try and get the stock as quickly as possible when we don't have this readily available.

I can see that we have already organised a return of the item which you were unhappy with and will sort this on receipt.

Kind regards

Joanne

Rated 5 out of 5 stars

Excellent service and and promo delivery

Excellent service and and promo delivery

26 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Mr Dakin

Thank you for taking the time to leave us an excellent five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Easy to order

Easy to order, prompt delivery, ten out of ten

25 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Colin

Thank you for taking the time to leave us an awesome five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

excellent service

excellent service, kept me informed, fast delivery

23 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Alberto

Thank you for taking the time to leave us an excellent five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 3 out of 5 stars

long delivery time

18 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Alex

Thanks for leaving us an honest three star review. We appreciate that the lead time on the Megger product you ordered from ourselves was longer than we would normally expect and can only apologise for any inconvenience this may have caused yourself.

For any future orders you may place with ourselves, please look out for the green "In Stock" banner above the pricing on our website, if that's not there, please give us a call and we'll provide lead times for any items you're looking for.

Kind regards

Joanne

Rated 3 out of 5 stars

It took over 2 weeks to deliver a small…

It took over 2 weeks to deliver a small fuse the delivery went well

25 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Patrick

Thanks for leaving us a fair three star review.

We appreciate that the lead time on the Fluke product you ordered from ourselves was longer than we would normally expect and can only apologise for any inconvenience this may have caused yourself.

For any future orders you may place with ourselves, please look out for the green "In Stock" banner above the pricing on our website, if that's not there, please give us a call and we'll provide lead times for any items you're looking for.

Kind regards

Joanne

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable

18 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Mustafa

Thank you for taking the time to leave us a brill five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Great service update on the order very…

Great service update on the order very good and delivery to Jersey Channel islands very fast

25 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Craig

Thank you for taking the time to leave us a great five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction

24 March 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Brian

Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

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