Great value for money with a discount code. Over 2kg of sweets for less than £20. Evri delivery was late but Sweetzy customer service were very helpful. Only criticism is with the sweets themselve... See more
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The best place to purcahse your pick and mix and sweets online. Subscribe to our monthly boxes and receive lots of benefits. Stocking the best including Haribo.
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United Kingdom
- sweetzy.co.uk
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Hasn’t replied to negative reviews
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Waste Of Money
Ordered 1KG - Received 600G … I think I will stick to ordering from Pickandmix.com
Giant dolphins
Giant dolphins, are not giant at all, late for delivery, nothing special about the sweets, wouldn’t recommend, pathetic
Sweetzy did a free delivery code so I…
Sweetzy did a free delivery code so I treated myself to a bag. As per usual these were gorgeous. More free delivery codes please sweetzy
Absolutely amazing 🤩
Absolutely amazing products 🥰 I just keep buying! My kids love watching madi on the lives
Love supporting this shop ☺️
Delicious sweets some take me back to…
Delicious sweets some take me back to my younger days.
Ive been waiting since I ordered ad…
Ive been waiting since I ordered ad they haven't even started on it! They go on about fast delivery but its a load of rubbish hasn't happened!
Love it
Love it! Ordered my first bag and got it within a few days. Amazing quality and exactly what i wanted. Also got a free gift of gummies.
Will definitely order again.
…sweets
So impressed with my purchase 1kg bag of Easter mix and Easter jar, ordered Monday arrived Wednesday. The jar is lovely exactly as you see it in the adds. Can’t wait to open the bag.
Brilliant company
Brilliant company with a great selection of sweets.
They're my go to pick 'n' mix company now.
Not only that their packaging is 100% recyclable along with speedy delivery.
I've placed 3 orders with sweetzy and…
I've placed 3 orders with sweetzy and am still trying to finish the 1 tubs of sweets.. But love them all
Need pictures of each sweet to look into my enquiry....POOR
A 1kg bag of sweets ordered and delivered, 1/3 of the way through, realised we'd only received one individual sweet of our order.,.....enquired with their customer service to be told because I can't supply pictures of what was delivered they can't continue with looking into my enquiry.......who takes out and separates each sweet choice and takes pictures before eating them?! 🤷
Ordered many times from Sweetzy and…
Ordered many times from Sweetzy and have always had such a brilliant service! There was one occasion (Black Friday) and my order wasn’t processed (found out once I’d emailed to chase my order) and they came back to me so quickly and sent my order the next day. I constantly refer Sweetzy to friends, family and colleagues (to the point I think I should be an ambassador🤣) and they have ordered and haven’t had any issues.
The sweets are all so lovely and fresh. Never have any substitutes or wrong sweets sent.
I will only use Sweetzy for my sugar cravings.
10/10 for selection, taste and customer service.
Places my second order on the back of a…
Places my second order on the back of a email promotion saying to place and order and receive 2 free 250g bags of sweets NO CATCH, just use the code and it will sort itself.
Dispatch order received with no free sweets on there, emailed straight away to be told because I had used a voucher for 20% off then My other offer was invalid? At no point on there website does it state only 1 code! To even write NO CATCH on the email is misleading!
Will definitely find somewhere else to purchase sweets in the future.
I would suggest you also avoid this misleading seller!
Had a few orders from Sweetzy
Had a few orders from Sweetzy. Always packaged well and sweets fresh. Quick delivery. Lots of good offers too
Everyone is so lovely
Everyone is so lovely. I’ve been watching the live on 19/03/2025 with Sasha and madi they are both so so lovely I can’t wait to order again shortly
This would have been 5 stars
This would have been 5 stars, quick dispatch, Evri was late (as per usual) but I don’t blame Sweetzy for that, however, they substituted a couple of my sweets for water melon slices and I hate watermelon flavour 🤢 I wish I was asked first but otherwise absolutely lovely ☺️
Terrible customer care.
I ordered 4 boxes of sweets as a gift for my girlfriend, and 1 was completely smashed (Clearly Couriers fault - Photo evidence provided)
Sweetzy are telling me I have to return the smashed box of sweets for a refund, which means purchasing packaging and taking time from my day to deliver to my local post office.
I've told them it's extremely awkward for me to package and return a smashed box of sugary gummy bears (Which have all spilled into the delivery box/bubble wrap) and politely requested they send me a new box - They dont care and simply refused.
I'll never order from this company again.
None existent customer service
None existent customer service, unable to reach their phone number..
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