Storage4Crafts Reviews 

1,296
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality and solid construction of their products. Customers frequently highlight the excellent service, noting the friendly and efficient staff who provide a human touch. The delivery service is often described as outstanding, with many appreciating the punctuality and the convenience of the 'white glove service' which includes assembly and removal of packaging. However, some customers experienced issues with delivery times being longer than expected or with damaged items upon arrival, though replacement parts were provided. A few people also noted difficulties with self-assembly due to mislabeled panels or the heavy weight of the units, suggesting a need for multiple people to lift them.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as solid, well-constructed, and sturdy,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as solid,... See more

Delivery service

People report positive experiences with delivery service, often highlighting that items arrived on time or... See more

Service

Users describe positive interactions with service, frequently highlighting the excellent "white glove... See more

Staff

Customers consistently report positive experiences with staff, highlighting their politeness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,296)

256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company with very helpful and…

Great company with very helpful and friendly staff.
Their products are amazing. Pretty easy to put together if you don't go for their assembly options and do it yourself.
They often have great offers on making the item that bit more affordable.
Recommend them highly

27 October 2025
Rated 5 out of 5 stars

Great service

Great service, arrived on the date agreed. Standard of workmanship excellent. Build quality very good. Did need to use after sales but just as good. I have one happy crafting wife. Highly recommend this company and their products

26 October 2025
Rated 5 out of 5 stars

Knighthayes craft unit

Can not fault anything about storage for crafts ,excellent service,fantastic product,thoroughly enjoyed building the unit.l would recommend the craft units to anyone,

27 October 2025
Rated 5 out of 5 stars

The quality is amazing

The quality is amazing, the young man that built my unit was exceptional, very helpful. He was polite and pleasant. I am so impressed with storage4crsfts, they know what a crafter needs. I have ordered 2xMolton 12x12 units I can’t wait to get them. Thank you all. Ann Beddoes

20 October 2025
Rated 3 out of 5 stars

So disapointed ( exford 70)....we put…

So disapointed ( exford 70)....we put it all together, the unit itself is strong, great with castors to move...but the holes for the pegs are not in the right place. Have had 4 people check...because i thought it was me.i have a choice of dismantling and drilling holes, or balancing the boxes. On the instructions there are more holes for the pegs. This was a trial buy before i bought a bigger storage unit, and it was not cheap.

8 November 2025
Unprompted review
Storage4Crafts logo

Reply from Storage4Crafts

Hi Julia, I have responded to your email explaining which peg holes you need to use to accommodate the storage boxes. The unit should have the correct peg spacing to fit the box kit you have. Perhaps you have not received this email. If you have further questions please do contact us. All of your units are drilled to accommodate each box for the kits on it own shelf, the box at the bottom of each section does not require a shelf as it stands on the base.

Rated 5 out of 5 stars

The hype around Storage4Crafts is well deserved

Everything!!! I’ve often seen adverts for your stuff and it lived up to its promises on all counts, price delivery and quality.

A very heavy solid piece of furniture that was very easy to put together and will fit into my sewing room like nothing ever before.

23 October 2025
Rated 4 out of 5 stars

Although the units arrived

Although the units arrived, the trays did not, after e-mailing the company asking for them, the request was promptly rectified & was kept up to date with the shipment & tracking. The units are very good quality & so recommend storage 4 crafts.

21 October 2025
Rated 5 out of 5 stars

I ordered the the single tower with…

I ordered the the single tower with white glove service. I was kept informed of dispatch, delivery and assembley throughtout. I was expecting the tower to be assembled in the living room but it was already done before dispatch and driver wheeled it of the vehicle and put it in place, no waiting around. 1st class service. Thank you

23 October 2025
Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. Held my order whilst I moved house. Once I had moved I waited less than a week for my delivery. The product was just as expected great quality. Thanks storage for crafts.

21 October 2025
Rated 5 out of 5 stars

These products are Exceptional

As always These products are without exception the best storage for crafters I add a label to the front of each box clearly marked can find things straight away have 5 storage units, Different box sizes are very useful.

22 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look