Storage4Crafts Reviews 

1,292
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality and solid construction of their products. Customers frequently highlight the excellent service, noting the friendly and efficient staff who provide a human touch. The delivery service is often described as outstanding, with many appreciating the punctuality and the convenience of the 'white glove service' which includes assembly and removal of packaging. However, some customers experienced issues with delivery times being longer than expected or with damaged items upon arrival, though replacement parts were provided. A few people also noted difficulties with self-assembly due to mislabeled panels or the heavy weight of the units, suggesting a need for multiple people to lift them.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as solid, well-constructed, and sturdy,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as solid,... See more

Delivery service

People report positive experiences with delivery service, often highlighting that items arrived on time or... See more

Service

Users describe positive interactions with service, frequently highlighting the excellent "white glove... See more

Staff

Customers consistently report positive experiences with staff, highlighting their politeness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,292)

254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have now made three purchases from…

I have now made three purchases from storage4Crafts and have truly been more than pleased every time. Not only on being kept informed of delivery dates but the excellent quality of the products and how easy they were to put together. I would recommend anyone considering buying, just do it. A very happy customer.

19 November 2025
Rated 5 out of 5 stars

the promptness of the delivery

the promptness of the delivery, at the time and date specified, the quality of the items when they had been constructed and all the packaging etc removed and the expertise of the fitter. Thank you

23 November 2025
Rated 5 out of 5 stars

Good delivery

Delivered on time and very helpful.
Very good company and helped us to sort out the issues we had. Sorted the problem straight away.
Very reliable company

20 November 2025
Rated 5 out of 5 stars

Storage 4 crafts

Such a great company right from ordering to tracking order to delivery and to putting any problems right. Would highly
Recommend there furniture to any crafter or storage for anybody and such a fantastic team.

20 November 2025
Rated 5 out of 5 stars

Delivered on time

Delivery was on time and included clear assembly instructions. Nothing was missing and the unit was easy and quick to build.

17 November 2025
Rated 5 out of 5 stars

Excellent service right through from…

Excellent service right through from order to delivery.
So easy to put together with a little help from the YouTube video! - even for someone who had never put anything together before! I now have 5 pieces of Storage4craft & love every piece.

18 November 2025
Rated 4 out of 5 stars

Better instructions.

I love the unit but feel that it would have been a much better experience if the instructions were a bit more informative. There were a few times when l thought if only they had said this or that it would have been easier. The lady says it takes her about 2 hours, well l suppose it does when you have done it loads if times. Try 2 days, taking into account time taken out to recover your back. As oldies we found it hard to pick up once done only to find that it pulled all the fittings out of the bottom part and made a mess of the bottom unit. We had to ask our grandson to come round to help put the top half on. The unit is very heavy. Having said all that l love the unit now it is done.

17 November 2025
Rated 5 out of 5 stars

Great company with very helpful and…

Great company with very helpful and friendly staff.
Their products are amazing. Pretty easy to put together if you don't go for their assembly options and do it yourself.
They often have great offers on making the item that bit more affordable.
Recommend them highly

27 October 2025
Rated 5 out of 5 stars

Great service

Great service, arrived on the date agreed. Standard of workmanship excellent. Build quality very good. Did need to use after sales but just as good. I have one happy crafting wife. Highly recommend this company and their products

26 October 2025
Rated 5 out of 5 stars

Knighthayes craft unit

Can not fault anything about storage for crafts ,excellent service,fantastic product,thoroughly enjoyed building the unit.l would recommend the craft units to anyone,

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look