Storage4Crafts Reviews 

1,300
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products, which are described as sturdy, well-made, and durable. Customers are particularly happy with the excellent service, noting the friendly and efficient staff who often go above and beyond, especially with the 'white glove service' for delivery and assembly. The delivery process is frequently highlighted as timely and well-communicated, with drivers being helpful and polite, often placing items where desired and removing all packaging. However, some customers also mentioned occasional issues with damaged plastic boxes upon arrival or parts needing replacement, though these were generally resolved quickly. A few other people also felt that the quality of some storage boxes had declined compared to previous purchases, describing them as brittle. Additionally, some reviewers suggested that the company consider changing couriers due to slow delivery times experienced with certain services.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, sturdiness, and ease of... See more

Quality

People report positive experiences with quality, consistently praising the products as sturdy, well-made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising on-time arrivals... See more

Service

Reviewers mention positive feedback about service, with many consistently praising the excellent service from... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,300)

259 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered within the time frame give…

Delivered within the time frame give and well packed. Easy to put together not overlay impressed with the paper instructions, but went to the website and found them there and they were very thorough. Very happy with my purchase. Saving to get another one.

20 October 2025
Rated 4 out of 5 stars

Your storage units are great

Your storage units are great, but Fedex delivery service let you down, hence the four stars. The delivery was part delivered and when I checked when the rest was being delivered it said it would be updated. It arrived when I was out and was left by my door. A note was left to say sorry they missed me, with nothing ticked. I have a Ring doorbell. Luckily my neighbour saw the two boxes and took them in his house.

These unit are brilliant,but if this was my first purchase from your company, I would not be buying from you again, due to delivery. Fedex say you must be in for the delivery and sign for it, but in this case the second part of the unit arrived the day after when I was out visiting my sick brother.

20 October 2025
Rated 4 out of 5 stars

Knightshayes

Deliver received on time. Easy to follow instructions when assembling. Quality of unit is very good. Plenty of useful size boxes and trays. Overall very happy with my purchase.

25 September 2025
Rated 5 out of 5 stars

They answered their phone enquiries in…

They answered their phone enquiries in good time, they were very clear about the products on the phone and time scales. Delivery was on the day arranged and within the time frame specified in their text. The delivery driver was very pleasant and cheerful and moved everything into the hallway with care. All the items were very well packaged to prevent damaged and clearly labelled. The instructions were very clear and my husband was able to follow them and assembled my unit in an afternoon. The only mistake was when we put the inner divider in back to front, we should have counted the shelf holes so they matched the side units. Easily and quickly rectified. It is a very solid piece of furniture and is being well used already. I am so pleased I bought it.

29 September 2025
Rated 5 out of 5 stars

Knightshayes 3

I bought the Knightshayes 3 unit and I'm delighted with it. I assembled it myself with help only in the sections where 2 people are needed, when my husband helped me lift the heavy parts. Its beautifully engineered, everything fits properly.

25 September 2025
Rated 5 out of 5 stars

Two leaf craft table

Craft table is great, assembly very straightforward with step by step instructions with photos. I'm a 66 year old female and put it together myself. Very well packaged. Would definitely buy from this company again

22 September 2025

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