Storage4Crafts Reviews 1,249

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Delivery was good.

Delivery was good.
When putting it together, there were a couple of bolts that were different than in instructions, also slightly shorter.
When screwing in the bolts the laminate kept splitting around the screw hole .
Unit works well

20 April 2026
Rated 5 out of 5 stars

happiness with new unit

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be the answer to all my crafty requirements!!! so was very happy when I happen to come across the Exford unit, so smart and ideal, opted for self build this time and when all the boxes etc arrived I thought oh no! but my husband and nephew did a wonderful job in building it.

23 April 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, I asked if they could hold my delivery for an extra week and they did. The storage unit was easy to build with easy to read instructions. Would recommend this company to anyone looking for craft storage

22 April 2026
Rated 5 out of 5 stars

Storage craft unit

Excellent service from placing my order to delivery and assembling the unit. I would recommend the white glove service the young man that delivered and assembled it worked very efficiently and removed all packaging with no mess left behind. Would definitely recommend

21 April 2026
Rated 5 out of 5 stars

Lovely Storage Unit

Whilst the order took slightly longer than expected , communication was good.
Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour
Excellent service.
All that was left to do was fill all those lovely boxes - it didn’t take long !

27 April 2026
Rated 5 out of 5 stars

Everything perfect

Everything perfect, delivery excellent, my storage units are strong and beautiful and absolutely perfect, I have ordered more, thank you perfect service from Kevin and Jo

27 April 2026
Rated 5 out of 5 stars

Craft unit

No problem with delivery service quality of the unit is very good and storage4crafts team are great if you have any problems they will get back to you highly recommend if you need any kind of storage

20 April 2026

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