Item required was available and sold at a fair price in comparison with corporate services. All was packed and posted within hours of the order being made - complete with courier and tracking. (Often... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In recent weeks I have twice ordered Denby mugs from Staines and Bright. On both occasions my order has been competitively priced, well packaged and quickly dispatched. Very happy with my purchase, I... See more
Company replied
I wanted an organiser for my screws etc and the one I found at Stains & Brights was perfect for the job (and cheaper than the B&M equivalent!). The item was well packaged and came exactly as promised.... See more
Company replied
I will be looking into what this company offer very soon. I only had a small order but was so impressed . The whole experience was so professional. I was kept informed and updated. I thought, if they... See more
Company replied
Company details
Written by the company
A family run business for over 60 years. Hardware - gifts - petfood - garden tools - hand tools - small electrical appliances - cards - key cutting
Contact info
81 Church Rd, CO5 0HB, Colchester, United Kingdom
- 01621 815450
- sales@stainesandbrights.co.uk
- stainesandbrights.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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hunted high and low to find the right…
hunted high and low to find the right air dryer and Staines and Brights had it! Thank you
26 September 2025
Reply from Staines & Brights Ltd
Happy to help!
Goods arrived very quickly
25 September 2025
Reply from Staines & Brights Ltd
Thanks for your positive feedback.
Great fast delivery service
Great fast delivery service. Although Heated blanket looks nice and plush it doesn't get very hot even on highest number so I couldn't recommend it as compared to others I've had over the years but this is not sellers own product so no reflection on their excellent service.
The blanket takes about 7 minutes on number 9 to warm up but both edges of blanket don't get warm as I don't believe wires go far enough just warns middle part.
Nice design and quality feel shame it's let down with so little heat. I can't turn it to a lower setting as it's only luke warm on highest setting.
Not good value for money as there are so many warmer blankets out there.
22 September 2025
Reply from Staines & Brights Ltd
Thank you for your positive feedback regarding delivery.
I have spoken to the manufacturer who would be interested in further feedback regarding the use of the product.
How long did you allow the throw to heat up for? (given the weight of the fabric it may take longer than others to heat through)
Do you feel the product offers value for money?
Were you pleased with the design and quality of the product?
Excellent Experience
Ordering via their website was easy and delivery was very quick. Product was excellent and I put a note on my order which they acknowledged and dealt with accordingly. I will certainly order from them again.
19 September 2025
Reply from Staines & Brights Ltd
Thank you.
Reply from Staines & Brights Ltd
Thank you for your review Julie
Reply from Staines & Brights Ltd
Thank you for your positive feedback.
Excellent service. Excellent staff
Excellent service! I phoned with particular instructions. The lady was very helpful and our order was perfect. Fast delivery too and well packaged. Thank you.
26 August 2025
Reply from Staines & Brights Ltd
Thank you for your feedback.
Vibrant pots, exactly as described.
My items arrived on time, great care taken in packing so as to avoid any damag👍 beautiful pots. Thank you.
26 August 2025
Reply from Staines & Brights Ltd
Thanks for your review
Just what I wanted
I had seen a Playful Puffins tray in a local hardware shop but they only had one and I wanted two, so I went online to find them. Staines & Brights came up. The website was easy to navigate and I ordered two of the trays which were delivered quickly and very well packaged.
18 August 2025
Reply from Staines & Brights Ltd
Thank you for your review Laura.
Great service
Good price, ordering was straightforward, delivered quickly and safely. Would buy from them again.
6 August 2025
Very happy ok
6 August 2025
Prompt and efficient delivery of our…
Prompt and efficient delivery of our order, thank you. Enclosed booklet shows a huge range of products available.
2 August 2025
Reply from Staines & Brights Ltd
Thanks for you review.
Not as rugged as expected
We wanted something rugged. But while blending ordinary oat it overheated. Imagine blending grains like beans among others. How can it crush ice.
23 July 2025
Reply from Staines & Brights Ltd
Sorry to hear you are disappointed with your blender.
If it is faulty please get in touch.
Best regards
sales@stainesandbrights.co.uk
Reply from Staines & Brights Ltd
Thanks for a great review.
Love this product
Love this product - always buy these for the doggy day care pups, durable and hard wearing.
28 June 2025
Reply from Staines & Brights Ltd
Thanks for your review.
Excellent customer service
Purchase was as described.
Appreciated the call to apologise for later than expected posting. Thank you
27 June 2025
Reply from Staines & Brights Ltd
Thanks for your review.
Georgeous Zest Pot
I was looking for a large, brightly coloured pot for the garden and spotted this Zest pot on Staines and Brights website. I ordered and the pot arrived within a few days and well packaged. It will look fabulous when I plant it up. What a great service ! Staines and Brights now added to my favourites. Thanks !
7 July 2025
Unprompted review
Reply from Staines & Brights Ltd
So pleased you are happy with your purchase. Thanks for taking the time to leave us a review.
Reply from Staines & Brights Ltd
Thank you for your 5star review, Much appreciated.
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