We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... See more
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Review summary
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Reviews shaping this summary
Many thanks to Dan and all the staff at the local Manor Road premises. Having "killed" my trusty Zanussi freezer while defrosting l needed a cheap chest freezer quickly before lots of expensive me... See more
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Over many years we have bought all sorts of appliances from Stellison's Brentwood store. Last week our washing machine broke down a couple of days before our Grandchildren were due to come down... See more
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After having 3 fridge freezers go wrong in a short time, my new frost free fridge freezer arrived nice and early and was put in place in my kitchen. The delivery driver told me to let it stand for 4... See more
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Company details
About Stellisons Electrical
Written by the company
Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more.
Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service.
With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too.
As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you. Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
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Contact info
14 Parsons Road, SS7 4PY, Benfleet, United Kingdom
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
4.8
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Ordering process was good
Ordering process was good, I was very impressed to get a phone call, from a real person confirming purchase and delivery. Delivery and set up was professional and polite too.
1 November 2026
Great service
Great service, polite & friendly delivery & instalment of our fridge freezer
30 October 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Staff in the shop very friendly and…
Staff in the shop very friendly and helpful. Engineers installed etc very efficiently and were also friendly and helpful.
30 October 2026
Reply from Stellisons Electrical
Thank you so much for your kind words and 5-star review.
Another Great Experience
We chose Stellisons again based on our past experience, and they lived up to our expectations once more. We also appreciate the opportunity to shop locally and support local retailers.
29 October 2026
Reply from Stellisons Electrical
Thank you so much for choosing Stellisons again. We are absolutely thrilled to hear that we lived up to your expectations once more.
We truly appreciate your continued support and your commitment to shopping locally .
We look forward to helping you again in the future.
Very friendly and helpful
Very friendly and helpful . Not at all pushy for the bigger sale . Delivery guys also very good.
28 October 2026
Reply from Stellisons Electrical
Thank you so much.
We are glad you enjoyed our pressure free service and that our delivery team took great care of you. We really appreciate the feedback.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
We was very happy with the salesman he…
We was very happy with the salesman he was very helpful and knowledgeable and the delivery and installation was very good.
20 October 2026
Reply from Stellisons Electrical
Thank you so much for the fantastic review.
We are thrilled to hear you had a great experience with our knowledgeable salesman, as well as our delivery and installation teams. We truly appreciate your feedback and your business.
Great staff so very helpful used…
Great staff so very helpful used Canterbury for years and will continue to do so
21 October 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Happy Customer.
Knowledgeable, pleasant and friendly staff, who were able to advise on our purchase. Have used this Company several times and happy to recommend to other potential customers.
20 October 2026
Reply from Stellisons Electrical
Thank you so much for your loyalty and for recommending us.
We are thrilled to hear that our friendly, knowledgeable team could help with your purchase. Having you as a repeat customer means the world to us.
Friendly & professional services
Great customer service both on the phone and in person.
Very helpful in supporting us replacing fridge/freezer and later a washing machine. Both appliances were intergrated and they did all the measurements, fitted in no issues and gave us real piece of mind.
Will use again and again I'm sure!
17 April 2026
Reply from Stellisons Electrical
Thank you so much for the wonderful review and for your loyalty.
We are glad our team provided great service and that our measurement and fitting process for your integrated fridge/freezer and washing machine gave you peace of mind. We look forward to helping you again.
Helpful staff in store and very careful…
Helpful staff in store and very careful delivery staff.Delivery man phoned as promised when on way to us.
19 October 2026
Reply from Stellisons Electrical
Thank you so much for the great review.
We are thrilled to hear you had a positive experience with our helpful in-store staff and careful delivery team. Communication is very important to us, so we are glad the courtesy call gave you peace of mind. We appreciate your business.
Polite staff who new what they were…
Polite staff who new what they were selling accurate delivery date
14 October 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review
Fantastic service
Fantastic service
Called on a Monday and had a new washing machine delivered the next day. Local, friendly and a great service. Definitely recommend as unbeatable on price too.
14 October 2026
Reply from Stellisons Electrical
Thank you so much for the fantastic review.We are thrilled we could deliver your new washing machine the next day. As a local business, we love hearing that our friendly service and unbeatable prices hit the mark. Thank you for recommending us.
5⭐️ Customer Service
I cannot fault the customer service here, it was exemplary. In particular, Neil Hope, I wanted to purchase 2 end of line items and travelled up from South Wales to pick them up. He kept in touch regularly, sorted the transfer to the closest store and kept me updated, letting me know when the ovens got there. He also sent me over a list of other appliances as requested. A real credit to your business and an example of top notch customer service. We picked the ovens up from the Brentwood store, on the day the team there were great, advised us on parking and helped us get the ovens into the car.
Not opened the ovens yet but wanted to comment on the customer service ⭐️
17 October 2026
Reply from Stellisons Electrical
Thank you so much for taking the time to share your experience
We are thrilled to hear that Neil went above and beyond to coordinate your transfer, keep you updated, and provide you with additional appliance options.
Neil truly is a credit to our team, and we will make sure he and the Brentwood store team who helped you with parking and loading,receive your wonderful feedback.
We hope you enjoy your new ovens . If you need anything else in the future, please don't hesitate to reach out.
I have been using Stellisons in…
I have been using Stellisons in Brentwood, Essex for a number of years.
Chris the manager is always so helpful and knowledgeable. I was purchasing a new cooker and Chris took time to answer all my questions.
Smooth transaction, delivery and installation.
Well done to Chris and the team!
30 September 2026
Unprompted review
Reply from Stellisons Electrical
Thank you so much for the fantastic review and for your continued loyalty to Stellisons in Brentwood.
We are thrilled to hear that Chris and the team provided such helpful, knowledgeable service and ensured a smooth process from purchase to installation. We will be sure to pass your kind words along to Chris and the team
Good service ,well fitted by tidy…
Good service ,well fitted by tidy fitters. Delivery a week earlier would have been preferable
16 October 2026
Reply from Stellisons Electrical
Thank you for your feedback.
We are glad you experienced good service and that our fitters did a tidy job. We appreciate your note regarding the delivery timing and will use it to help improve our scheduling moving forward.
Thank you for your business
We like the fact you see the selection…
We like the fact you see the selection of freezers on display and having decided on one was delivered free of charge
David was most helpful gave us a detailed description of the freezers
Our freezer was delivered by two very helpful men
Would definitely use Stellinsons again
15 October 2026
Reply from Stellisons Electrical
Thank you so much for the fantastic review.
We are delighted to hear you enjoyed browsing our in-store freezer display and that David provided such helpful, detailed information. It is wonderful to know our two-man delivery team looked after you so well, and we truly appreciate your recommendation. We look forward to welcoming you back to Stellisons in the future.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
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