Staffs Appliance Centre Reviews 1,648

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who provide valuable advice. Many people appreciate the quick and efficient delivery, often noting the great communication throughout the process. The products are frequently described as high quality and offered at brilliant prices, providing excellent value for money. However, some customers also noted issues with delivery, including a driver refusing to move an item and leaving a pallet behind. A few other people also felt that a product broke down prematurely, leading to dissatisfaction with the company.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of deliveries,... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent customer service from start... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their politeness, helpfulness, and... See more

Product

Users describe positive interactions with product, often highlighting the great value for money and the items... See more

Price

Customers had positive experiences with price, consistently finding products to be cheaper, brilliant, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent from start to finish. We went on a Saturday to buy a washing machine. The gent was very helpful and friendly, as well as being able to offer the right advice. We purchased one and they b... See more

Rated 5 out of 5 stars

Extremely helpful in the shop. Guided me right in the direction in what i was looking for despite already having an idea. Recommended a decent size for my family and one that is a reputable brand. Mad... See more

Rated 5 out of 5 stars

Originally told I was unable to get this cooker hood as no longer made. Was delighted to find this one on eBay and with the use of a voucher got substantial discount. Brilliant communication from t... See more

Rated 5 out of 5 stars

Purchased a Bosch Series 6 70CM Fridge Freezer, which was B grade. The fault was clearly displayed in photos on the website, with a scratch to the right side, of the fridge freezer. (this is now p... See more


Company details

  1. Kitchen Supply Store
  2. Appliance Store
  3. Electronics Store

Written by the company

Welcome to Staffs Appliance Centre – Staffordshire’s No.1 Graded Appliance Retailer Proudly independent and established in 2016, we’re based in the heart of the Midlands and offer unbeatable value on top-brand appliances. ✨ Why shop with us? Huge choice of trusted brands including Bosch, Neff, Siemens, Beko, Hotpoint, Candy, Hoover and more Over 400 freestanding & built-in appliances on display and ready to take away today Expert advice and friendly service from our experienced team Free local delivery on selected items & convenient Click & Collect service Flexible finance options available with Snap Finance & Klarna 📍 Find us just 15 minutes from Junction 16 of the M6: 40 The Boulevard, Tunstall, Stoke-on-Trent, ST6 6DP 📞 Call us on 01782 943387 or pop in and explore our warehouse showroom. See why so many of our customers recommend us and keep coming back time after time. 👉 Your one-stop shop for quality graded appliances at unbeatable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Excellent service and a good price.

Product arrived quickly and was as described. The order was placed online and a member of staff rang before completing the order just to confirm things, which was a reassuring and proactive step which I appreciated.

27 May 2026
Rated 5 out of 5 stars

Great product, great service.

The graded fridge freezer we bought was delivered on time, and we were kept informed of its progress at all times. Delivery is kerbside only, but we were aware of that.
The website had photographs of the exact appliance we were buying, so we knew exactly why it was classed as graded, and the couple of little marks on it are miniscule anyway.
The discount offered because of those marks was generous, and it comes with a full manufacturer's warranty.
Staffs will be my first port of call for any further white goods purchases.

18 May 2026
Rated 5 out of 5 stars

Easy to speak to

Easy to speak to. Happily arranged delivery when I requested it. Really jolly experience & I got such a great deal I bought an extra appliance.

27 May 2026
Rated 5 out of 5 stars

Great online shopping experience with…

Great online shopping experience with Staff Appliances. The website was easy to use, ordering was straightforward, and my Bosch 4-door fridge was delivered on time and in excellent condition. Good communication throughout the process and excellent service overall. Highly recommended.

11 May 2026
Rated 5 out of 5 stars

As soon as I entered the showroom I was…

As soon as I entered the showroom I was made to feel welcome, I choose the cooker I liked there was no pressure for a sale I was then told they had same cooker but different color which I was really pleased with ,I was then told when it would be delivered and what time .
The staff who delivered my cooker went above and beyond they were polite and like I said nothing to much trouble for them was very happy with cooker and very happy with service will visit them again

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Had a phone call to confirm details and let me know who the courier was and when to expect them. Appliance was received no issues. As simple as it is, it's good to have some clear communication from a company and calling made it a bit more of a personable experience. Would recommend to others and being in my county happy to be supporting a more local business.

5 May 2026
Rated 5 out of 5 stars

Purchased a Bosch Series 6 70CM Fridge…

Purchased a Bosch Series 6 70CM Fridge Freezer, which was B grade. The fault was clearly displayed in photos on the website, with a scratch to the right side, of the fridge freezer. (this is now positioned against a wall and cannot be seen) and there was a great saving.
The delivery was excellent with the best communication. Please note the delivery was on a pallet in a large lorry. This may be an issue if your delivery is to a property with limited access / parking.

2 March 2026

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