Smilewindscreens Reviews 

198
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and engineers for being exceptionally polite, friendly, and knowledgeable during every home or roadside appointment. Reviewers frequently highlight the remarkably efficient and prompt service, noting that professionals arrive right on time and complete repairs quickly without any mess. A few other people also felt that the booking process was extremely simple and stress-free from the very beginning. Consumers also appreciate the great, affordable prices and the fantastic communication maintained throughout the entire replacement procedure. Many individuals express eagerness to use these dependable services again for their other vehicles in the future.

What people talk about most

Service

Reviewers express great satisfaction with the service, highlighting professional and efficient experiences.... See more

Staff

Clients share positive opinions on staff, highlighting their friendly and polite demeanor. Reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that quotes were significantly cheaper than competitors... See more

Customer service

People report positive experiences with customer service, highlighting great prices and an easy booking... See more

Booking process

Users describe satisfaction with the booking process, noting that arranging appointments is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT 5* SERVICE

I highly recommend smile windscreens. They helped me source a windscreen for my 24 year old car and supplied and fitted around my busy work day. From the first call all the way up until fitting I could not fault them and I will recommend and be using them going forward thank you 👍

22 January 2024
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Reply from Smilewindscreens

Thanks for the review, we appreciate it

Rated 5 out of 5 stars

Excellent service

Once again they were on budget and on time fast reliable service thankyou

10 January 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Great Service

Windscreens fitted without any issues 👍

10 January 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

"Exceptional Service

"Exceptional Service at Smile Windscreens!

Quick, efficient, and professional, Smile Windscreens exceeded my expectations. From easy scheduling to outstanding workmanship, they handled my windscreen replacement flawlessly. Their attention to detail and customer care is top-notch. Highly recommend for quality service at a great value!"

10 January 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Great company

Great company, friendly, reliable, professional service, would highly recommend A*****

23 November 2023
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Reply from Smilewindscreens

Thanks we appreciate your review

Rated 5 out of 5 stars

Accommodating

We are a courier company and our vehicles are in constant use. We give them a call and let them know when the vehicles are available and they do there best to fit us in.

13 November 2023
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Reply from Smilewindscreens

Thanks for the review. We appreciate it

Rated 5 out of 5 stars

Fantastic service as usual

Fantastic service as usual. These guys are super professional. So nice to have a business with the same values and family feel..Tim, Stella and the team are a joy to speak too from booking appointments to the day of the repairs.. Nothing is to much trouble..

13 November 2023
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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