These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... See more
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See what reviewers are saying
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... See more
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... See more
Company replied
Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here.. A few suggestions, if possible to consider for the Website portal. While ord... See more
Company replied
Company details
Written by the company
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Contact info
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
4.3
Excellent
641 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always fresh goods
Always fresh goods, well neatly packed. Appreciate the thought in plastic reduce ( packing in recycle paper).
Delivery is always on time.
27 April 2023
Reply from Smartbazaar Limited
Dear Gowthami,
Thanks for your kind review and your appreciation for our small contribution to a better environment. We are glad to hear that you are continuing to enjoy our fresh produce and our delivery service.
Best Regards,
Smartbazaar Team
I have ordered groceries, great experience
I have ordered groceries, quantity of the products are superb and delivered on time. Thanks.
Recommended.
27 April 2023
Reply from Smartbazaar Limited
Dear Ganesan,
Thanks for your kind review. We are grateful for your recommendation and are glad to hear that you liked our products and service.
Best Regards,
Smartbazaar Team
The packaging was so impressive and…
The packaging was so impressive and especially veggies & fruits were very fresh. The overall quality of the product is applaudable.
27 April 2023
Reply from Smartbazaar Limited
Dear Shameem,
Thank you for your kind review. We are very grateful for your appreciation of the quality of our fresh produce and service.
Best Regards,
Smartbazaar Team
Very great quality products
27 April 2023
Reply from Smartbazaar Limited
Dear Karthika,
Thanks for your kind review. We are glad to hear that you liked the quality of our products.
Best Regards,
Smartbazaar Team
This is my second time order with you
This is my second time order with you. Nothing changed. Packaging was perfect for the fruits and veg I bought which made them stay fresh. Good quality stuff. Delivery was on time. Happy to order from here always however just a small disappointment when you go to do the online shopping you cannot find everything you want as it will not be available.
15 April 2023
Reply from Smartbazaar Limited
Dear Brintha,
Thank you for your kind review. We are glad to hear that you liked our fruits and veg and our packaging. We hope to continue to deliver our products in the future. Since there are some challenges around the supply of some dry groceries from India which is why some of the products are not available. We are doing everything we can to procure these from different suppliers and brands. Hopefully we will have them soon stocked up for our customers. If you are looking for any particular products please feel free to email us on customerservices@smartbazaar.co.uk or Whatsapp us on 07775 270023 and we will be able to help you.
Best Regards,
Smartbazaar Team
Excellent service.
15 April 2023
Reply from Smartbazaar Limited
Dear Rajesh,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Vidhya,
Thank you for your kind review. We are glad to hear that you liked our packaging and the prompt delivery.
Best Regards,
Smartbazaar Team
Great Packaging and delivered on time
This was my first order with Smart bazaar. Good packaging. Vegetables were fresh.All in all great experience.
15 April 2023
Reply from Smartbazaar Limited
Dear Sreena,
Thank you for your kind review and we are happy to hear that you had great first time experience shopping with us and liked our fresh produce and packaging. We hope to continue to serve you again soon.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Shaha,
Thank you for your kind review. We are glad to hear that you liked our packaging and the timely delivery. However we are disappointed to hear that you didn't like the taste of some items. We are interested to know which item and your feedback on that. Please feel free to email us on customerservices@smartbazaar.co.uk or Whatsapp us on 07775 270023 so that we can rectify this issue going forward.
Best Regards,
Smartbazaar Team
Ordered today
Ordered yesterday. They do not deliver on Sundays. However, I didn't realist it as I needed some urgent grocery.
They responded on what's app about not delivering on Sunday and that they will deliver on Monday evening which they did.
16 April 2023
Unprompted review
Great products and excellent service.
8 April 2023
Amazing quality & best products
8 April 2023
Excellent service quality
31 March 2023
Reply from Smartbazaar Limited
Dear Geetha,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
Good and quick services
Good and quick service. Especially the way they deliver the frozen items.
31 March 2023
Reply from Smartbazaar Limited
Dear Jiby,
Thanks for your kind review. We are glad to hear that you liked our service and our frozen packaging.
Best Regards,
Smartbazaar Team
Spoiled ginger
Hi, we got ginger last week and with in 3 days it got fungus. I have sent email with photos and order number
31 March 2023
Reply from Smartbazaar Limited
Dear Sathiya,
Thanks for your kind review. We are sorry to hear that the ginger you ordered was spoilt after 3 days you received them. Most of our vegetables are maintained in a temperature controlled environment and are susceptible to get impacted if they are not kept in a suitable condition. Unfortunately we haven't received your email communication, please feel free to get in touch with us on customerservices@smartbazaar.co.uk.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Jagadeeswara,
Thanks for your review. After we spoke to you we understand that you were not happy with the quality of the Mixer Grinder you bought and nothing wrong with our service or the product condition itself when we delivered. Thanks for the clarification. We would definitely recommend that you get in touch with the product manufacturers and provide your feedback. We hope you were happy with our service and the support you received from us.
Best Regards,
Smartbazaar Team
Good quick service with exotic…
Good quick service with exotic vegetables and fruits easily available.
19 March 2023
Reply from Smartbazaar Limited
Dear Shabbir,
Thanks for your kind review and we are glad to hear that you liked the quality of our fresh produce and our service.
Best Regards,
Smartbazaar Team
Veggies and fruits are fresh .
20 March 2023
Reply from Smartbazaar Limited
Dear Sharmila,
Thanks for your kind review. We are glad to hear that you liked the quality and the freshness of our fresh produce.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Usha,
Thanks for your kind review. We are glad to hear that you liked our prompt delivery and service.
Best Regards,
Smartbazaar Team
Great shopping and delivery experience
Great shopping and delivery experience
Honest replies from team and refund issued promptly when the item was damaged
14 March 2023
Reply from Smartbazaar Limited
Dear Rashmi,
Thanks for your kind review. We are glad to hear you had a great experience shopping with us. Our sincere apologies for the spoilt coconut which is a very difficult one to identify.
Best Regards,
Smartbazaar Team
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