These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... See more
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See what reviewers are saying
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... See more
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... See more
Company replied
Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here.. A few suggestions, if possible to consider for the Website portal. While ord... See more
Company replied
Company details
Written by the company
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Contact info
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
4.3
Excellent
641 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality products and fast delivery.
13 March 2023
Reply from Smartbazaar Limited
Dear Vishaal,
Thanks for your kind review. We are glad to hear that you liked the quality of our products and the prompt delivery.
Best Regards,
Smartbazaar Team
Authentic food with best price
I got the authentic foods with best price from the smart bazaar.
14 March 2023
Reply from Smartbazaar Limited
Dear LWIN,
Thanks for your kind review. We are glad to hear that you liked our range of foods and our competitive price.
Best Regards,
Smartbazaar Team
Go to site for fresh and good vegetables
Fresh vegetables, good packing, clear information about products and good indication of when to expect the parcel if ordered on specified days. I would definitely shop again with Smartbazaar. Thank you and definitely the products are good value for money.
5 March 2023
Reply from Smartbazaar Limited
Dear Mani,
Thanks for your kind review. We are delighted to hear that you had a great first time shopping experience with us and found our website easy to understand.
Best Regards,
Smartbazaar Team
Strongly Recommend
On time Delivery!
Availability of items. Wider Coverage.... Excellent!
5 March 2023
Reply from Smartbazaar Limited
Dear Madhanagopal,
Thanks for your kind review. We are glad to hear that you liked our range of products and the prompt delivery.
Best Regards,
Smartbazaar Team
Great service
I had in particular requested for thick jasmine flower strings for a performance and the flower strings which I received were perfect and as expected!! Thank you so much Smart bazaar!! Moreover I have always had a great experience shopping at smart bazaar and would highly recommend!!
3 March 2023
Reply from Smartbazaar Limited
Dear Bharathi,
Thanks for your kind review and your continued support to our business. We are glad that the jasmine flowers delivered to you were to your expectation. We look forward to serve you again soon.
Best Regards,
Smartbazaar Team
The service is good
22 February 2023
Reply from Smartbazaar Limited
Dear Navaneetha,
Thanks for your kind review and we are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
Excellent service and good list of…
Excellent service and good list of products. Highly recommend Smartbazaar for ordering indian groceries!
20 February 2023
Awesome packing
11 February 2023
Reply from Smartbazaar Limited
Dear Mahalakshmi,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
Delivery timelines
Order was supposed to be same day no news or updates from smart bazaar. Thanks for clarifying. The delivery date is not very visible when we checkout.
12 February 2023
Unprompted review
Reply from Smartbazaar Limited
Dear Sr,
Thanks for your kind review. For all orders placed after 3pm for Same day deliveries we have a notify the customer in the checkout page after the address is selected saying that because your order is placed after 3pm the delivery will be done on the next day with the date mentioned. The same happens when you place the order after 3pm on Saturday, it will show the Monday date as the delivery date. You will also find the delivery date on the invoice. Looks like you may have missed noticing that while placing the order. Unfortunately we don't have delivery service on Sunday but we will review this in the future to serve our customers on Sundays as well. Please feel free to get in touch with us on customerservices@smartbazaar.co.uk if you have any questions.
Best Regards,
Smartbazaar Team
Quality of product was great.
11 February 2023
Reply from Smartbazaar Limited
Dear Oma,
Thanks for your kind review and we are glad to hear that you liked the quality of our products.
Best Regards,
Smartbazaar Team
On time delivery
11 February 2023
Reply from Smartbazaar Limited
Dear Vijayarajan,
Thanks for your kind review. We are glad to hear that you liked our timely delivery.
Best Regards,
Smartbazaar Team
Every time I receive fresh
Every time I receive fresh, healthy vegetables, fruits and quality items. Excellent service!
8 February 2023
Reply from Smartbazaar Limited
Dear Prasanna,
Thanks for your kind review. We delighted to hear that you continue to enjoy our fresh and good quality produce.
Best Regards,
Smartbazaar Team
Best online Indian geocery
Smartbazaar is the best Indian grocery that I have come across in the UK. Their delivery is super fast. Their customer care is very quick in response and they have a unique range of products.
6 February 2023
Reply from Smartbazaar Limited
Dear Laasya,
Thanks for your kind review. We are delighted to hear that you received a timely response from our team regarding your queries. We will continue to fulfill our customers expectations as best as we can.
Best Regards,
Smartbazaar Team
Fresh vegetables and quality of the…
Fresh vegetables and quality of the product is really good
31 January 2023
Reply from Smartbazaar Limited
Dear Deepa,
Thanks for your kind review. We are glad to hear that you liked our fresh produce and the quality.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Renuka,
Thanks for your kind review. We are glad to hear that you liked the quality of our products and the delivery.
Best Regards,
Smartbazaar Team
Good and prompt delivery
1 February 2023
Reply from Smartbazaar Limited
Dear Ponsingh,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
Not too bad
Packaging was excellent to be honest.I ordered small banana which Costs me around 4 pounds per kg and I ordered 2 kg is still not ripe.It is raw even after 14 days.It doesn’t even show a sign of ripening even now.Otherwise , everything else was good.well packed and sent.
17 January 2023
Reply from Smartbazaar Limited
Dear Rakhi,
Thanks for your kind review. We are glad to hear that you liked our service. Our sincere apologies that the bananas you received were not ripen. We normally receive them a little raw from the suppliers to be semi ripen at the warehouse before sending them to the customers but due to the festival period all the bananas we received were a bit raw due to high demand. We hope our customer services team were able to resolve this issue for you. Please feel free to get in touch with us on customerservices@smartbazaar.co.uk if you have any queries.
Best Regards,
Smartbazaar Team
Good variety and packing
I found most of the items I was looking for. The items came very well packed as per the schedule. Will buy again.
23 January 2023
Reply from Smartbazaar Limited
Dear Chetan,
Thanks for your kind review. We are very happy to hear that you had a good first time experience shopping with us and we hope to serve you again soon.
Best Regards,
Smartbazaar Team
Few of the vegetables delivered were…
Few of the vegetables delivered were spoiled or were about to spoil
.generally our experience with Smart bazaar is good.But we were disappointed with last couple of orders.
20 January 2023
Reply from Smartbazaar Limited
Dear Srinivasan,
Thanks for your kind review. We are sorry to hear that the quality of the items were not to your expected standard. One of our customer service team will get in touch with you to understand the issues so that we can rectify this going forward. Rest assured we take all the feedback valuable to improve the service for our customers and our heartfelt thanks for bringing this to our attention.
Best Regards,
Smartbazaar Team
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