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Simply Insurance Services LTD Reviews 

1,070
•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the staff for being helpful, professional, and friendly, often going above and beyond to assist. The service is frequently described as excellent, with customers appreciating the straightforward, easy, and efficient process for renewals and adjustments. Many also highlight the competitive pricing, with people often receiving great quotes and finding their premiums to be excellent value. Customers consistently report positive interactions, emphasizing the company's reliability and the peace of mind they gain from their services. Reviewers frequently express high satisfaction with the overall experience, often recommending the company to others for its dependable support and clear communication.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the politeness, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the politeness,... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently reporting competitive and... See more

Subscription

Clients share positive opinions on subscription renewals, often describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more

Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,070)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic service and professional…

Fantastic service and professional support

23 January 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mohammed, Thanks for the lovely feedback! Fantastic service and professional support is exactly what we aim for, so it’s great to hear we hit the mark for you!

Rated 5 out of 5 stars

I’ve used this insurance company for my…

I’ve used this insurance company for my business for years now and can’t fault them

22 January 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Paul, Thanks for sticking with us all these years! We love hearing you can’t fault the service — that’s exactly what we aim for. Really appreciate the loyalty!

Rated 1 out of 5 stars

Not very good after all

The advisor Sam Sheed great bloke he advised me very well I'm sure I've had the best deal possible for my business. I would recommend this company to anyone.

Things started off fine but because of scammers or crooked insurance broker staff I can't conduct business the way I have been for the last 15 years with no problems.
Now I have to do things differently without full cover.
No help at all from the staff at all

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Great communication today speaking to Gabrielle she made the call so pleasant and easy and she got me a really good price on my renewal
Thanks again

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, very professionals and would highly recommend. Thank you. Gabrielle You were so helpful in getting me a great quote that I was very happy with thanks again 5 stars 🌟

12 January 2026
Unprompted review
Rated 5 out of 5 stars

…excellent service

Ian has looked sfter my insurance for years .. with a short break over covid .. more than happy with Ians service.. nice friendly demeanour ... if i have a query he looks into it & gets right back to me..

6 January 2026
Unprompted review

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