I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more
Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more
Company replied
Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more
Company details
Written by the company
Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.
Contact info
United Kingdom
- simplyinsurance.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Agent Sam Sheed was really good and…
Agent Sam Sheed was really good and supportive.
4 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Rosi,
Thank you for your kind review. We’re very pleased to hear that Sam took great care of you—though knowing Sam, we can’t say we’re surprised! We appreciate you sharing your experience with us.
Excellent
I used Jack today to take my insurance out for another year, he was very helpful & went over & above my demands in a prompt manner! Thankyou.
27 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Peter,
Thank you for the brilliant review. Jack clearly put on his superhero cape today and handled your renewal faster than we could brew a cup of tea. We’re thrilled he went above and beyond for you!
Gabrielle Was very helpful today to…
Gabrielle Was very helpful today to renew my insurance policy 👍
26 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Des,
Many thanks for your feedback. Gabrielle took the reins on your renewal and steered it home without a wobble—just how we like it. We really appreciate you taking the time to share your experience.
I recently renewed my vehicle insurance…
I recently renewed my vehicle insurance and had a fantastic experience with Mel at PIB Insurance. The whole process was quick, straightforward, and completely hassle-free. Mel was professional, friendly, and took the time to explain everything clearly, making sure I had the right cover at a competitive price.
Excellent customer service from start to finish nothing was too much trouble. I’d highly recommend Mel and PIB Insurance to anyone looking for helpful, reliable support with their insurance. Thanks again for making my renewal so easy!
20 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Jazz, Thank you for your thoughtful review. We are delighted to hear that your renewal experience was handled smoothly and that Mel provided the professional, clear, and attentive service you deserved. Your recommendation is greatly appreciated, and we are grateful for your kind words.
Gabrielle
I spoke to a lady called Gabrielle she answer all my questions and arrange my insurance with problems
19 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Trevor, Thank you for taking the time to share your feedback. We are pleased to hear that Gabrielle was able to address all your questions and arrange your insurance without any difficulties. Your comments are greatly appreciated.
Gabrielle was most helpful
Gabrielle was most helpful, quick and polite over the process. Everything sorted quickly and at a good price. Would recommend.
19 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Paul, Thank you for your review. We’re glad to hear Gabrielle was able to assist you so well.
Been with them for last 8 years never…
Been with them for last 8 years never had a problem and always friendly Gabrielle was brilliant. And very professional.
19 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Scott, Thank you for your kind review. We truly appreciate your loyalty over the past eight years, and we’re delighted to hear that Gabrielle assisted you so brilliantly and professionally.
Mel dealt with my renewal very helpful…
Mel dealt with my renewal very helpful and efficient.👍F
19 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Raymond, Thank you for your review. We’re delighted to hear that Mel was able to assist with your renewal in such a helpful and efficient way. Your feedback is truly appreciated
Gabrielle was very helpful and sorted…
Gabrielle was very helpful and sorted me a great quote on my trade policy for another year
18 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi William, Thanks so much for your review. We’re really glad Gabrielle could help and get you a great quote for another year. We appreciate you sticking with us.
Brilliant service from Mel top girl
Brilliant service from Mel top girl
13 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Simon, Thanks so much for the lovely review!
Mel will be grinning from ear to ear — she’s definitely a star in our books too.
Really appreciate you sharing your experience!
Great easy transaction with Mel when…
Great easy transaction with Mel when renewing my policy. Couldn't ask for more.
Thanks.Peter
18 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Peter, Thanks so much.
Mel will be absolutely chuffed to hear this. We love keeping things simple and stress‑free, so it’s great to know that came through.
Really appreciate you taking the time to share your experience!
Reply from Simply Insurance Services LTD
Hi Mahmood, Thank you for the fantastic review! We’re thrilled to know our service hit the spot — delivering professional work with a bright, positive touch is what we love most. We can’t wait to wow you again.
Top service
I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately answered by Gabrielle and she was lovely and efficient. Within no time I was renewed, paid and all paperwork sent through. Can’t ask for anything more!
17 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Adam, Thanks for the brilliant review! Sounds like Gabrielle had your renewal running so smoothly she barely gave the paperwork a chance to warm up. Answered instantly, lovely to deal with, and had everything wrapped up before you knew it. Three years with us and things getting better each time — that’s exactly what we love to hear!
Renewed my insurance today
Renewed my insurance today. The call handler Jack was very helpful and managed to negotiate a reduction which helped. Overall I am happy with the service received.
10 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi John, Thanks for the great review! Jack clearly worked his magic — helpful, on the ball, and even snagged you a reduction. We’re really glad the whole renewal left you happy!
Spoke to Gabrielle she made it so easy…
Spoke to Gabrielle she made it so easy ok
3 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Eddie, Thanks for the lovely review! Gabrielle made everything super easy for you — smooth, simple, and stress‑free. Great to hear she took such good care of you!
Excellent
Excellent, fast & efficient service from gabrielle, been with this company a few years, never had an issue.
3 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mohammad, Thanks for the fantastic review! Gabrielle delivering fast, efficient service as always — no issues for years and she’s still smashing it. We really appreciate you sticking with us!
Reply from Simply Insurance Services LTD
Hi Zorab, Thanks for the kind words! We’ve got a very good team indeed — and we’re glad you think so too!
Gabrielle was brilliant to deal with…
Gabrielle was brilliant to deal with and sorted out our renewal. Great communication and very friendly
1 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Marc, Thanks for the great review! Gabrielle clearly brought her A‑game — brilliant service, smooth renewal, and top‑tier friendliness. We’re thrilled she made the whole thing a breeze!
Dealt with Chris who was very helpful…
Dealt with Chris who was very helpful with all of the items of our policy.
29 January 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Dave, Thanks for the feedback! Sounds like Chris had everything under control — helpful, switched‑on, and making the policy bits feel nice and easy. Great to hear he looked after you!
sam sheed was a very good guy who…
sam sheed was a very good guy who helped me with absolutely everything i needed and asked for wat a top member of ur team and i would surest u employ a lot more people like him and you will never go wrong
thank you sam
mr derren manning
21 fy3 9nr
20 January 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Derren, Thanks for dropping yet another fantastic review for Sam — you’re on a roll! He clearly went above and beyond again, helping with absolutely everything you needed. A top guy and a real asset to the team. We’d happily clone him if we could. Thanks for shouting him out!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.